Airbnb and Concur expand partnership to provide Airbnb listings within Concur Travel

Concur LogoExpanding partnership to deliver more content to corporate travel management companies

SYDNEY – Concur®, an SAP company and the world’s leading provider of travel, expense and invoice management solutions, has announced the availability to view and book Airbnb listings embedded within Concur Travel.

Embedded listings allow travellers to search for Airbnb listings directly on the search results page of the Concur online booking tool. The tighter integration will deliver greater flexibility for businesses to offer alternative lodging choices to business travellers within their existing travel management program and policy framework while delivering the ease of use customers have come to rely on from Concur, with itineraries and e-receipts being automatically fed back to Concur to simplify expense reports. Concur is now the only online business travel booking tool with Airbnb listings.

Airbnb usage continues to show strong growth over time, with the number of business travellers expensing Airbnb accommodations increasing by 33% year-over-year in Q2 2017.  In fact, employees from more than 250,000 companies in over 230 countries and territories use Airbnb for work. Concur Travel connects users seamlessly, while allowing organisations to maintain control over spend and compliance with corporate and regulatory requirements.
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CenturyLink becomes authorised premium supplier for SAP HANA® Enterprise Cloud in Asia Pacific

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CenturyLink’s operations in Singapore and India now ready to provide the latest SAP® cloud services to help local businesses accelerate their digital transformation journeys

CenturyLink, Inc. (NYSE: CTL) announced it has signed an agreement with SAP to offer premium supplier services for SAP HANA® Enterprise Cloud in Asia Pacific. These services, delivered through data centers located in Singapore and India, can help organisations across the region accelerate their digital transformation journeys by combining the real-time computing power of the SAP HANA platform with CenturyLink’s global network infrastructure and in-house expertise in SAP® solutions.

Through this agreement, CenturyLink’s infrastructure and services capabilities help expand the SAP HANA Enterprise Cloud offering. SAP HANA Enterprise Cloud is a private, secure cloud fully managed by SAP and supported by global partners, and is often used by companies that run mission-critical applications in the cloud.

The launch builds on CenturyLink’s global premium supplier partnership agreement with SAP, and successful SAP project implementations for clients in Asia Pacific. CenturyLink has deep SAP technology expertise which includes designing, implementing and managing a full spectrum of SAP solutions.
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Atradius unveils Atrium; its new online credit management portal

Altradius LogoCredit limits approved in minutes with just a few clicks

Sydney, Australia – Atradius has announced an upgrade to its digital platform with the unveiling of ‘Atrium’, its new credit management portal. Atrium is an advanced way for business to complete credit insurance transactions creating a new level of service. The Oracle based portal is designed to evolve with digital advancements and user requirements. It is being launched between June 19 and July 15 in Atradius markets around the world.

Atrium has been designed to directly and quickly address the everyday needs of its customers, brokers, agents and account management teams. The buyer centric platform delivers a faster and more efficient user experience focused on applying for cover and filing claims; the services most frequently used by customers. Each Atradius customer can immediately and instantly search for and view information about buyers’ creditworthiness, such as buyer ratings, current cover and claims,. Having received a clear picture of the buyer on the buyer details page the customer can directly on this page apply for a credit limit with most required information already included in the application. Credit limit decisions, in most cases, are immediate.
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How uberbrand is bringing the future of the creative agency industry forward

As the industry continues to blur the lines between strategy, consulting and the delivery of creative, agencies have struggled to keep up.

Meanwhile, uberbrand has been operating in a way that marries the three since it was established six years ago.

Dan Ratner, founder and Managing Director, uberbrand, said, “I could see a time when clients would truly value a strategic approach. That’s why we put strategy at the centre and drive creative development around it. Having a strong strategic rationale is what links communications objectives to creative platforms. It’s the way you end up with beautiful design, clever taglines and big ideas. To get there you need to take an approach that leverages brand to drive communications.”

“When I started uberbrand, I knew the industry was on the cusp of change. It’s good to see it putting greater emphasis on a more integrated approach. Even management consultancies like Accenture, PwC and Deloitte making inroads into the communications industry; PwC’s appointment of Russel Howcroft and Accentures’ recent acquisition of the Monkeys (and Maud); all helps to validate our approach.”
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Ixia on Preventing Industrial Control System Attacks

IXIA LogoSydney, Australia — Ixia, a leading provider of network testing, visibility and security solutions, offers organisations advice on preventing Industrial Control Systems (ICS) attacks in light of the recent report from Dragos on the CrashOverride malware.This malware took down 30 substations in the Ukraine’s power grid late last year, and left 230,000 residents in the Ukraine without power.

The report from Dragos on CrashOverride was detailed and specific. The possibility of this malware strain permeating critical infrastructure around the world is evidence that plants and power systems continue to be under targeted attacks. In fact, early last year, hackers breached the a water utility company that is referred to as the “Kemuri Water Company”. They took control of hundreds of programmable logic controllers (PLCs) that manage the flow of toxic chemicals used for water treatment, which could have had dire consequences.

“The work required to create malware targeting specific ICS systems indicates nation-state sponsorship. One does not simply go out and build a ‘mirror lab’ of an electrical grid in their basement,” said Chuck McAuley, Principal Security Research Engineer at Ixia. “Human intelligence backed with strong technical knowledge is needed to create this type of software. Countries, and their private partners involved in infrastructure, need to be proactive about their security measures. In a region such as Europe, where the interconnected electrical grid crosses the borders of many countries, operators need to be ready for cyber attacks at all times.”
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Ixia extends CloudLens Private to deliver visibility into subscriber traffic for mobile operators

IXIA LogoIxia, a leading provider of network testing, visibility, and security solutions, announced that the company has extended the capabilities of CloudLens™ Private, Ixia’s integrated cloud visibility platform, with Ixia’s MobileStack™ features. This new software solution delivers visibility into subscriber traffic which enables mobile operators to assure the Quality of Service (QoS) for critical Voice over LTE (VoLTE) and data services in software defined (SDN) and traditional networks.

In 2016, global mobile data traffic increased 63 percent (1), which can significantly impact a carrier’s ability to ensure QoS, a key differentiator that allows mobile operators to gain and retain subscribers. Carriers monitor QoS with specialised monitoring probes. However, with increasing traffic, these probes are challenged to track individual subscriber data, resulting in potential blind spots.

To address this challenge, Ixia has added MobileStack capabilities to CloudLens Private, which enables mobile operators to cost-effectively manage QoS for their subscribers by:
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Brennan IT wins Mimecast Business Partner of the Year Award

Brennan IT LogoSydney, Australia – Leading managed services provider, Brennan IT, has been announced as the winner of the Mimecast Business Partner of the Year Award at a gala awards event in Sydney on June 1.

Brennan IT is the one of Mimecast’s first Australian certified partners. Mimecast specialises in cloud-based email management for Microsoft Exchange and Microsoft Office 365.

Stephen Sims, CEO, Brennan IT, said, “Cybersecurity issues are a key concern for Brennan IT’s customers, and email security is an important part of that. We’re proud to partner with Mimecast to help keep our customers’ communications safe and secure. We’re thrilled to win the Mimecast Business Partner of the Year Award. It’s another example of Brennan IT’s dedication to providing expert advice and services to our customers.”

Brennan IT focuses on delivering solutions and services tailored to the mid-market. The team provides deep local knowledge, as well as technical expertise spanning on-premise to the cloud, and everything in between.
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Consumer sentiment strongly supports Voice Biometrics for APAC contact centres

AustraliaNICE announced the results of its Asia Pacific Voice Biometrics Consumer Survey. The survey revealed that consumers are overwhelmingly in favour of companies using voice recognition to authenticate their identity when interacting with a contact centre. This saves times for both customers and contact centre agents and eliminates frustration caused by forgotten passwords or wrong answers to traditional security questions.

NICE’s survey of 900 consumers in Australia, Hong Kong, India, Indonesia, Philippines and Singapore discovered the following:

  • 46 percent of respondents rated their current experience of authenticating themselves when engaging with a contact centre as somewhere between neutral and terrible. Just nine per cent said it was ‘great.’
  • 55 percent of people said having to answer security questions (which are usually personal) to a stranger via telephone when they’re in a public place is their biggest frustration when trying to authenticate themselves.
  • Consumer readiness to accept voice biometrics for contact centre authentication is high: 88 percent were open to voice biometrics. Of the people who had never heard of voice biometrics, 81 per cent were open to it once they understood what voice biometrics means.
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Asia Pacific businesses are advancing on digital transformation, CenturyLink global study finds

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More than half of large APAC companies have implemented formal digital transformation strategies and are eyeing improved customer experience, greater ability to manage risk and reduced operational costs

Enterprises in Asia Pacific (APAC) are leading the way in digital transformation, according to a new global study conducted by 451 Research and CenturyLink, Inc. (NYSE: CTL). Fifty-seven per cent of large companies across Asia Pacific now have a formal strategy for digital transformation and are actively digitising some of their business processes, compared with 47 per cent in Europe and 45 per cent in North America, the comprehensive study of more than 600 large enterprises across APAC found.

As the adoption of digital disrupts every industry, it is critical that large enterprises transform the way they do business to keep pace with the competition. According to the study, the three key factors driving digital transformation are desires to improve customer experience (44 per cent), manage risk (43 per cent), and reduce operational costs (41 per cent).
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New Zealand utility bolsters security posture, cost savings, and productivity gains with Palo Alto Networks

Paloalto LogoPalo Alto Networks® (NYSE: PANW), the next-generation security company, announced that The Lines Company Ltd, which owns and operates an electricity distribution network on the North Island of New Zealand, moved to the Palo Alto Networks Next-Generation Security Platform as part of a comprehensive revitalisation of its IT infrastructure. The Lines Company’s previous environment relied on firewalls that were complex to manage and failed to protect the utility from today’s cyberthreats. The decision to use Palo Alto Networks slashed network bandwidth consumption by 40 percent, improved IT staff productivity, and helped the company to avoid $50,000 in software upgrades.

Palo Alto Networks gives The Lines Company a completely different approach to network security. Within the previous environment, more than 100 security infections were discovered during a proof-of-concept deployment, requiring over 200 hours in staff time to remediate. URL Filtering from Palo Alto Networks reduced network bandwidth consumption by 40 percent. The Lines Company also streamlined rules management using App-ID™ and User-ID™ technologies, shaving the number of rules it manages by 30 percent.
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