CompTIA ANZ Channel Community launches local mentoring initiative

CompTIA LogoThe CompTIA ANZ Channel Community has announced the launch of a local mentoring initiative.

Powered by Mentorloop, a mentoring software platform, the ANZ Channel Community is running a six-month pilot with 50 mentors and mentees in total. The role of mentor is open to any member of the ANZ CompTIA Channel Community while the mentee position is only available to Premier Members. The ANZ Channel Community is currently in the process of matching mentors with mentees.

Moheb Moses, ANZ community director, CompTIA, and director, Channel Dynamics, said, “The ANZ Channel Community decided on pursuing the mentoring initiative at our April community meeting. The community identified a mentoring program as an initiative that would have the greatest positive impact on the industry locally. It will aid members, particularly younger members, in their professional development.

“We have members that have joined the ANZ Channel Community because the industry has been good to them, and they want to give back. Becoming part of this program gives people a platform to do that by sharing their knowledge and experience with others.

“With a lot of new talent coming into the industry it is important that we nurture them from the outset. They often have a lot of energy, enthusiasm, and big ideas, and now they will have the opportunity to be guided in the best way to channel their ideas successfully and avoid any pitfalls along the way. The ultimate aim of the program is help accelerate young people’s success in the industry.”

Using Mentorloop, CompTIA can match mentors and mentees based on location, meeting frequency and format preferences, skill set, and goals.

Moheb Moses said, “Once looped in, the users can use the portal to manage their relationship based on best practice.”

Karen Drewitt, ANZ channel community chair and general manager, The Missing Link, said, “Mentoring is incredibly important for the betterment of our industry. The more we, as an industry, can find ways to be more proficient, the more value we can add. And, with skills gaps across the IT sector, it’s critical to nurture and develop talent.

“Mentors also have a lot to gain from becoming part of the program. There is a lot to be said for being exposed to new ideas and new ways of thinking. Mentors are in a fortunate position to spread their expertise beyond their own organisation, which shouldn’t be overlooked.”

The mentoring program is also an initiative that CompTIA communities such as the UK and Canada are interested in.

Moheb Moses said, “Australia is essentially trialling the platform and will hopefully offer a framework that can be used in CompTIA communities globally. We look forward to seeing how the trial goes and expanding the program in the future.”

-ENDS-

For more information on taking part in the trial as a mentor or mentee please contact Moheb Moses.

CompTIA: Building the Foundation for Technology’s Future
The Computing Technology Industry Association (CompTIA) is the world’s leading technology association, with approximately 2,000 member companies, 3,000 academic and training partners, over 100,000 registered users and more than two million IT certifications issued. CompTIA’s unparalleled range of programs foster workforce skills development and generate critical knowledge and insight – building the foundation for technology’s future. Visit CompTIA online, Facebook, LinkedIn and Twitter to learn more.

Addressing global cybersecurity challenge, CompTIA unveils groundbreaking certification

CompTIA LogoCompTIA Cybersecurity Analyst (CSA+) first to incorporate in-depth behavioural analytics

Cybersecurity is unarguably the world’s paramount IT challenge, requiring a highly trained workforce with advanced skills capable of moving beyond traditional approaches. CompTIA, the world’s leading information technology (IT) association, has unveiled a groundbreaking, vendor-neutral certification, CompTIA Cybersecurity Analyst (CSA+), the first of its kind to bring behavioural analytics to the forefront of assessing cyber threats.

The CompTIA CSA+ certification will offer broad-spectrum validation of knowledge and skills required to configure and use cyber-threat detection tools, perform data analysis and interpret the results to identify vulnerabilities, threats and risks to an organisation. It certifies knowledge of a data-driven approach to information security.

“An economic and societal imperative”

“The Internet of Things is not only bringing greatly expanded capability to homes and businesses, it’s also opening up potentially billions of new points of vulnerability that need to be secured,” said CompTIA President and CEO Todd Thibodeaux. “It’s an economic and societal imperative to train and certify hundreds of thousands of IT professionals with the analytical skills they need to address the complexity and diversity of threats as they multiply.”

“By placing greater emphasis on data analytics, we get a real-time, holistic view of the behaviour of the network, its users and their devices to identify potential vulnerabilities and strengthen them before an intrusion happens,” explained CompTIA’s Senior Director for Products Dr. James Stanger.

“Armed with this information, cybersecurity professionals can more precisely identify potential risks and vulnerabilities so that resources can be allocated where they’re most needed.”

“Data analytics is key,” states Jim Lucari, Senior Manager of Certification at HP Enterprise. “Everybody in technology should have this CSA+. It should be mandatory if you’re going to stay in IT over the coming decade.”

The new CSA+ certification strengthens CompTIA’s portfolio of security credentials. It bridges the skills gap between CompTIA Security+ and the CompTIA Advanced Security Practitioner (CASP) exam to create a vendor-neutral cybersecurity career pathway.

  • CompTIA Security+ is the benchmark for best practices in IT security, covering essential principles for network security and risk management.
  • CompTIA Cybersecurity Analyst+ focuses on skills associated with the use of threat detection tools, data analysis and the interpretation of results to identify vulnerabilities, threats and risks.
  • CompTIA Advanced Security Practitioner certifies critical thinking and judgment across a broad spectrum of security disciplines.

CompTIA certifications validate proficiency in cloud computing, mobility, Linux, networking, security, storage and other mission-critical technologies.

CompTIA CSA+ has received a Certificate of Accreditation from the American National Standards Institute (ANSI), signifying that it meets ISO/IEC 17024:2012 general requirements for personnel certifications.

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CompTIA: Building the foundation for technology’s future

The Computing Technology Industry Association (CompTIA) is the world’s leading technology association, with approximately 2,000 member companies, 3,000 academic and training partners, over 100,000 registered users and more than two million IT certifications issued. CompTIA’s unparalleled range of programs foster workforce skills development and generate critical knowledge and insight – building the foundation for technology’s future. Visit CompTIA online, Facebook, LinkedIn and Twitter to learn more.

CompTIA IT Industry Outlook 2017: tech continues to shape the world

CompTIA LogoProjects global industry growth of 4.1 per cent in 2017; identifies 12 trends to watch 

Paced by anticipated customer demand for emerging technology, services and software, information technology (IT) industry executives enter 2017 with a positive outlook, according to the IT Industry Outlook 2017 released by CompTIA, the world’s leading technology association.

CompTIA’s consensus forecast projects global industry growth of 4.1 per cent in 2017.

“With the groundwork of cloud, mobility, data and connectivity laid, the year ahead will see evolutionary advances on many fronts,” said Tim Herbert, senior vice president for research and market intelligence at CompTIA.

“Digital business transformation remains a driving force for small and large enterprises alike,” Herbert explained. “Organisations will have the opportunity to explore advances in virtual reality, artificial intelligence, advanced analytics, the Internet of Things, and inevitably, a few unexpected breakthroughs. Those playing catch-up will face growing and potentially new forms of competitive pressures.”

The CompTIA IT Industry Business Confidence Index for Q1 2017 reached a new high, registering at 68.2 on a 100-point scale. The Index is based on IT executives’ opinions of the U.S. economy, the IT industry as a whole and their own company.

“There is always some measure of optimism at the start of a new year, but industry executives’ positive sentiments are buoyed by an economy on generally solid footing and by customers’ continued interest in technology solutions that can help them innovate and grow,” Herbert noted.

Trends to Watch in 2017

CompTIA has identified 12 trends – in technology, workforce and the IT channel – that are likely to impact the industry in 2017.

Technology

  • The tools of the cloud era emerge – New elements built from a cloud mindset will play larger roles, challenging users to integrate the pieces into a comprehensive digital strategy.
  • Security gets worse before it gets better – Many firms remain unprepared for a cyberattack even in the midst of a flood of headline-making security breaches.
  • Data teams bridge the gap between IT and business – Data specialists will move from backstage to centre stage to harness the power of organisational data.
  • The Internet of Things (IoT) transforms physical environments and social conventions – The IoT will be a major disruptor as more physical objects gain intelligence and connectivity.

Channel

  • New faces in the channel test traditional go-to market approaches – The lineup of sources for technology solutions is expanding as non-traditional entities get into the business.
  • Mandate coming to retool partner programs – What was once valued – sales spiffs, discounts and rebates – are no longer as relevant in today’s services-based market.
  • An ageing channel community hastens need to find new blood – An estimated 40 per cent of the channel universe expects to retire over the next decade.
  • Opportunity spikes in cloud management arena – The number of cloud companies and services continues to proliferate, giving customers more options and creating more opportunities for channel partners.

Workforce

  • Workers push the boundaries of ‘Bring Your Own Collaboration’ – It’s a balancing act for employers: the benefits of greater productivity and employee satisfaction versus security risks.
  • The blended workforce takes on new meaning – “Match-making” employment platforms create new options for employers, full-time, temporary and contract workers.
  • Debate intensifies over technology’s impact on employment – New questions arise over the use of artificial intelligence, virtual assistants and other knowledge-based systems.
  • Skills gap grows in scope and nuance, forcing organisations to rethink workforce strategies – All signs point to a widening skills gap in many areas. But many employers still lag in hiring and professional development best practices.

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CompTIA’s IT Industry Outlook 2017 is based on an online survey of 530 industry executives in the United States (310), United Kingdom (122) and Canada (98). The survey was conducted in December 2016 and January 2017. The complete report is available for free at CompTIA Insight & Tools.

CompTIA: Building the Foundation for Technology’s Future

The Computing Technology Industry Association (CompTIA) is the world’s leading technology association, with approximately 2,000 member companies, 3,000 academic and training partners, over 100,000 registered users and more than two million IT certifications issued. CompTIA’s unparalleled range of programs foster workforce skills development and generate critical knowledge and insight – building the foundation for technology’s future. Visit CompTIA online, Facebook, LinkedIn and Twitter to learn more.

CompTIA Managed Services Community helps MSPs boost customer acquisition, retention and growth

CompTIA LogoA new tool to help managed services providers (MSPs) navigate the customer engagement process – from initial prospecting through contract renewal – is available from CompTIA, the nonprofit association for the technology industry.

The Managed Services Client Lifecycle was created by the CompTIA Managed Services Community to help MSPs with customer acquisition, retention and growth.

The tool allows any MSP to visualise the optimal client engagement for a managed services practice. When combined with other content and programs created by the CompTIA Managed Services Community, MSPs have access to a robust selection of resources to help them build and grow an effective services business. The resources are linked to the Managed Services Client Lifecycle graphic, which makes it easy to find the most relevant and helpful information available.

An upcoming CompTIA study on the managed services market reveals that the top two immediate priorities for MSPs are increasing their volume of net new customers (cited by 62 per cent of MSPs surveyed) and expanding business with existing customers (58 per cent).

“Many MSPs are winging it, with no real direction or understanding of what it takes to bring on a new customer and keep the customer for the long term,” said Vince Tinnirello, community chair and CEO of Anchor Network Solutions, a Colorado based provider of IT consulting services. “The Managed Services Client Lifecycle can help them identify and evaluate all areas of their business to assure that they’re doing all they should for their clients.”

“Each of these lifecycle steps must work together to build an effective MSP business model,” said community member John Tippett, vice president and general manager of Aisle8, a unified manufacturer and distributor serving IT solution providers and headquartered in Charlotte, N.C.
“This tool provides a graphical overview of the MSP client lifecycle and helps visualise how each area is related,” Tippett explained. “The interface brings a breadth of resources together for easy access in each of the major cogs.”

To access the Managed Services Client Lifecycle tool, visit https://www.comptia.org/communities/managed-services/documents-resources/managed-services-ag.

The CompTIA Managed Services Community includes MSPs, managed service vendors and other industry to IT industry thought leaders working together to advance the managed IT services industry. To learn more or to get involved with the community, visit https://www.comptia.org/communities/managed-services.

About CompTIA
The Computing Technology Industry Association (CompTIA) is a non-profit trade association serving as the voice of the global technology industry. With approximately 2,000 member companies, 3,000 academic and training partners, 80,000 registered users and more than two million IT certifications issued, CompTIA is dedicated to advancing growth for technology companies and tech workers through educational programs, market research, networking events, professional certifications and public policy advocacy. To learn more, visit CompTIA online, Facebook, LinkedIn and Twitter.

Security experts and CompTIA produce Security Tech Tools video series

CompTIA Logo Educational videos on critical cybersecurity topics relevant to any organisation have been produced by a group of security experts and leading members of CompTIA, the nonprofit association for the technology industry announced today.

The Security Tech Tools Videos were developed by the CompTIA IT Security Community, a group of experts and leaders in the IT security field collectively committed to developing security-specific best practices, education programs and industry standards.

“So many resources are devoted to security by technology solution providers and so much money is spent on security readiness by organisations, yet there is a gap in understanding what it all means,” said Chris Johnson, co-founder and CEO, Untangled Solutions, and chairman of the CompTIA IT Security Community. “These candid conversations with experts in the field will help anyone getting into security, or anyone struggling to understand these security concepts.”

Tutorials are available on eight security tools: password and identity management, backup data and recovery, encryption, advanced firewall and unified threat management, intrusion prevention systems and intrusion detection systems, Internet content filtering, policies and compliance and anti-malware, anti-virus and anti-spyware solutions.

“There is a real need to help break down the mystery around these critical security areas so customers can understand their importance and security solution providers can engage their clients in a conversation about how to best protect their business,” said Ron Culler, chief technology officer, Secure Designs, and vice chair of the IT Security Community.

“Business goes better, and security definitely works better, when all parties to a transaction share a common understanding of the functions and capabilities of the products and services being pitched and purchased,” said Stephen Cobb, senior security researcher, ESET, who is featured in the video on anti-malware.

Lawrence Schweitzer, president of CMIT Solutions of East and West Nassau, said technology professionals will find the educational series just as valuable as the customers they’re serving.

“These videos are a way to connect with other security experts in the trenches, proposing and providing solutions for customers,” said Schweitzer, who speaks on backup data and recovery and business continuity in the series. “We don’t know everything, and if get even one nugget of useful information to help us, it’s worth watching the videos.”

“Both solution providers and customers need to understand what is involved in securing their businesses, what tools are out there and how they can help with security,” concluded Andrew Bagrin, CEO and founder, My Digital Shield. “Security is a continued learning state of mind. If we stopped learning at firewalls, we would be far behind right now. These videos will put our industry as a whole, a giant step in the right direction.”
The videos build on work done previously by the CompTIA IT Security Community to create an IT Security Assessment Wizard. It’s a web-based tool that security solution providers can use to document existing hardware, policies and security tools used by current and potential customers; and to identify the risks and benefits of other security tools they might use.

CompTIA is at the forefront of cybersecurity protections, with best practices for organisations; research and educational materials on the latest security trends and topics; skills certifications for technology workers; and CompTIA CyberSecure™, an innovative training course for employees on the cybersecurity best practices that are vital to protecting a business.

About CompTIA
The Computing Technology Industry Association (CompTIA) is a non-profit trade association serving as the voice of the information technology industry. With approximately 2,000 member companies, 3,000 academic and training partners, 75,000 registered users and more than two million IT certifications issued, CompTIA is dedicated to advancing industry growth through educational programs, market research, networking events, professional certifications and public policy advocacy. To learn more, visit CompTIA online, Facebook, LinkedIn and Twitter.

New CompTIA Channel Standards promote business and professional excellence within the technology industry

CompTIA Channel Standards provide organisations and IT professionals greater access to important industry best practices #AMM16

CompTIA LogoA comprehensive collection of best practices to help technology industry companies achieve business and professional success was unveiled by CompTIA, the technology industry trade association.

The new CompTIA Channel Standards program, available to all at no cost, was announced at the CompTIA Annual Member Meeting, the annual gathering of top executives from all corners of the IT industry.

“These standards will provide channel partners and channel companies with blueprints for best practices within the IT channel and undoubtedly lead to a stronger, healthier industry as a whole,” said Nancy Hammervik, Senior Vice President, Industry Relations, CompTIA.

“The introduction of CompTIA Channel Standards is a testimony to the larger role CompTIA and its members play in advancing the IT industry and inspiring minds around the world to do more, learn more and be more,” Hammervik added.

As the next evolution of CompTIA’s well-regarded Trustmarks program, the CompTIA Channel Standards were developed in collaboration with IT professionals, industry thought leaders, and technology experts. They include an extensive library of principles and best practices for improving the relevance, quality and consistency of service delivery within the IT industry. They are designed to help businesses and IT professionals alike establish specific performance requirements for continual process improvement.

Moheb Moses, director, Channel Dynamics, and ANZ Community Director, CompTIA, said, “CompTIA exists to help channel companies achieve high business performance. Formalising these Standards gives businesses in Australia and New Zealand a benchmark to assess their own performance, helping them continue to innovate. They also provide a reference for customers to ensure they are getting the best service.”

The first in a series of CompTIA Channel Standards is the IT Solution Provider Standard. Available this month, the new IT Solution Provider Standard provides channel partners with a systematic guide to becoming a trusted IT advisor, outlining business practices for the core operational, management and delivery functions of an IT services firm. Included in the written documentation and training are a standards workbook providing an overview of best practices for each standard.

Throughout 2016, CompTIA will introduce additional Channel Standards focused on managed services, managed print services, cybersecurity and cloud computing.

New Channel Standards available to all at no cost

CompTIA Channel Standards are available to CompTIA Registered Users, Premier Members and non-members at no cost.
“We’re making these important tools available to everyone as a guide for process improvement and differentiation,” continued Hammervik. “By taking an ‘open book’ approach, CompTIA is empowering the IT channel with the knowledge and ability to see an immediate and positive change in their business that will spread throughout the industry and extend to the customers they serve.”
CompTIA will also continue to offer its IT Business Trustmark, Managed Services Trustmark, and Managed Print Trustmark, but will be retiring the CompTIA Security Trustmark+, Cloud Trustmark+ and AccredITUK Trustmark+. Members that have earned a Trustmark can maintain their accreditation and use the mark indefinitely, as long as they remain a CompTIA member in good standing.  More information about the CompTIA Trustmarks program is available at https://www.comptia.org/trustmarks.

For more information about the CompTIA Channel Standards visit http://www.comptia.org/standards.

About CompTIA

The Computing Technology Industry Association (CompTIA) is a non-profit trade association serving as the voice of the information technology industry. With approximately 2,000 member companies, 3,000 academic and training partners, 72,000-plus registered users and more than two million IT certifications issued, CompTIA is dedicated to advancing industry growth through educational programs, market research, networking events, professional certifications and public policy advocacy. To learn more, visit CompTIA online, Facebook, LinkedIn and Twitter.

Contact:
Michelle Taylor
Recognition PR
02 9252 2266
mct@recognition.com.au

IT industry association CompTIA launches new ANZ Channel Community

CompTIA LogoSYDNEY, Australia – CompTIA, the information technology (IT) industry association, announced the launch of its ANZ Channel Community, a new group dedicated to technology resellers, solution providers, distributors, vendors and channel associates based in Australia and New Zealand.

Nearly 90 business owners and executives from companies engaged in the delivery of information and communications technology products, services and solutions – a nearly A$100 billion industry, according to the Australian Trade Commission – have joined the CompTIA ANZ Channel Community. A complete list of the individuals and organisations championing this effort can be found at http://www.comptia.org/communities/anz-channel/leadership.

Jim Hamilton, vice president, member communities, CompTIA, said, “These early adopters are benefiting from having a dedicated forum for ANZ-specific discussions on issues and opportunities impacting channel companies in the region. They’re also providing great direction and feedback on how CompTIA can best serve the ANZ channel and its members.”

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