UXC signs three-year $12 million plus contract with IXOM

UXC LogoUXC Limited has signed a three-year $12 million plus, annuity cloud-based contract with Ixom, a market leader in water treatment and chemical distribution. Ixom, which was formerly a part of Orica, is a new customer for UXC.

Additionally, UXC will undertake the significant task of assisting Ixom to transition and migrate from the current Orica hosted IT environment and then will provide application managed services and an Infrastructure-as-a-Service (IaaS) platform to support the business.  As part of the agreement, UXC will deliver the managed service desk, security, server management and desktop support as well as moving Ixom’s current SAP platform to a Microsoft Azure cloud-based platform, and will provide application support.

Cris Nicolli, UXC’s Managing Director, welcomed the signing of the contract and said that it would deliver for Ixom a reliable cloud-based solution for mail, collaboration and business productivity that leverages best practice and can be used anywhere, anytime, on any device.

“We are delighted that Ixom has selected UXC after an extensive tender process as its preferred partner based on our depth of capability, our innovation and agility,” Mr Nicolli said.

“This project will deliver many new IT capabilities that Ixom has not had before including access to the latest IT tools and applications, which lets them run their business through the cloud, including Office 365.  This will allow greater access to data anywhere, at any time as well as increasing enterprise mobility.  A real success for Ixom will be a transition away from Orica’s support, with zero impact on their business and improved IT capabilities for their users in the future.

This is a great example of how UXC’s depth of capability and expertise delivers a unique end-to-end integrated technology solution, which meets Ixom’s IT requirements.

The award of a contract of this significance confirms that UXC is consistently viewed as a trusted and client centric organisation that can be relied on to support complex and transformational projects.

This Ixom win adds to the growing list of annuity based services contracts recently won by UXC that provide future revenue predictability and a strong opportunity within each customer to build ongoing project revenue streams,” Mr Nicolli said.

A summary of this contract award was referred to in UXC’s market announcement of 28 July 2015.

-ENDS-

ABOUT UXC LIMITED
UXC Limited is an S&P/ASX 300 listed Australian business solutions company, and the largest Australian owned ICT consultancy firm.  UXC services medium to large entities in the private and public sectors across Australia and New Zealand, Canada, USA and has operations in Asia.

UXC provides a range of unique, unmatched and formidable ICT Solutions in Consulting, Business Applications and Infrastructure that support our customers to plan & design, implement & enhance, and operate & manage their ICT requirements.

UXC strives to create simplicity and meaning in a complex and disruptive world through the power of people and technology, by being the leading Tier 1 Australian IT Services and Solutions Company, delivering value, innovation and responsive business outcomes with excellent people.

UXC signs three-year plus contract with Ausgrid and Endeavour Energy estimated value of over $25m

UXC LogoJuly 30, 2015UXC Limited has signed a three-year contract with Ausgrid and Endeavour Energy to provide service desk and end user computing support services for 7,500 users across NSW. The agreement also includes the option of two two-year extensions. The estimated total value of the contract is in excess of $25 million.

Mr Cris Nicolli, UXC’s Managing Director, said: “Ausgrid and Endeavour Energy went through a rigorous procurement process. UXC’s ability to meet core requirements around enhanced services, delivery quality and cost reduction through innovative approaches to service delivery, demonstrated our competitiveness to win the contract.

“This multi-year contract is strategically important for UXC. Ausgrid and Endeavour Energy are significant companies in the Australian market and the contract award continues our success in winning the trust of clients over multi-year contracts, adding to our annuity services portfolio. It also provides the opportunity to support and extend the business relationship with Ausgrid and Endeavour into the future.

“The award of a contract of this significance confirms that UXC is consistently viewed as a trusted and client centric organisation that can be relied on to support complex projects.”

UXC has been providing services to Ausgrid since 2003 and is delighted to have been awarded a new contract as well as now having Endeavour as a new client.

Transitioning to delivery of services under the new contract has commenced.

This contract award was referred to in UXC’s market announcement of 28 July 2015 as the NSW government agency contract.

-ENDS-

ABOUT UXC LIMITED
UXC Limited is an S&P/ASX 300 listed Australian business solutions company, and the largest Australian owned ICT consultancy firm. UXC services medium to large entities in the private and public sectors across Australia and New Zealand, Canada, USA and has operations in Asia.

UXC provides a range of unique, unmatched and formidable ICT Solutions in Consulting, Business Applications and Infrastructure that support our customers to plan & design, implement & enhance, and operate & manage their ICT requirements.

UXC strives to create simplicity and meaning in a complex and disruptive world through the power of people and technology, by being the leading Tier 1 Australian IT Services and Solutions Company, delivering value, innovation and responsive business outcomes with excellent people.

UXC Limited appoints Peter Grimes as Sales Director of Strategic Accounts

UXC LogoUXC Limited has appointed Peter Grimes as Sales Director of Strategic Accounts.

In this newly created executive role, Peter will focus on building relationships and driving results for UXC and its strategic customers. He will head up a team targeted with further establishing UXC’s credentials in these accounts. Peter will work alongside Cris Nicolli, UXC’s Managing Director, and the UXC business unit CEOs.

Cris Nicolli, Managing Director of UXC said: “Peter will have a key role within UXC in the pursuit of new business and adding value to existing and new clients. We are increasingly being asked to provide leadership thinking and extend and expand our offerings and capability to deliver innovation to our customers. Peter’s experience in the technology sector means he is well-placed to support this, and the continued growth of UXC in Australia.”

Peter has more than 30 years of experience in driving growth in complex and dynamic markets, through the successful development of organisational and solution capabilities across diverse geographies. He has experience across many solution areas including outsourcing, integrated solutions, products and services, which provide a strong background for his role at UXC. Previously, Peter held senior sales leadership roles at CSC, IBM, EDS and HP.

-ENDS-

ABOUT UXC LIMITED
UXC Limited is an S&P/ASX 300 listed Australian business solutions company, and the largest Australian owned ICT consultancy firm. UXC services medium to large entities in the private and public sectors across Australia and New Zealand and has operations in Asia and the United States.

UXC provides a range of unique, unmatched and formidable ICT Solutions in Consulting, Business Applications and Infrastructure that support our customers to plan & design, implement & enhance, and operate & manage their ICT requirements.

UXC strives to create simplicity and meaning in a complex world through the power of people and technology, by being the leading Tier 1 Australian IT Services and Solutions Company, delivering value, innovation and responsive business outcomes with excellent people.

UXC Limited appoints Iona MacPherson to the role of Chief Financial Officer and Company Secretary

UXC LogoOctober 30, 2014UXC Limited is pleased to announce that it has finalised the search for a new Chief Financial Officer and Company Secretary with the appointment of Iona MacPherson.

Iona comes with strong references and credentials. She has been a qualified chartered accountant for over 20 years and brings a strong background of professional development and experience, having been involved in a number of complex roles as well as working in organisations structured in a similar manner to UXC.

Iona joins UXC from Boom Logistics Limited, where she has held the position of Chief Financial Officer and Company Secretary since 2007. In that role, she was pivotal in integrating and improving systems and processes; realising cost synergies across the business; establishing a sound capital management environment; and embedding best practice frameworks for financial management, risk and governance across the organisation. Prior to Boom Logistics Limited, Iona spent 4 years as Chief Financial Officer and Company Secretary of Australian Air Express, a Qantas and Australia Post joint venture, following a 13 year career with KPMG in their Edinburgh, Hong Kong and Melbourne offices.

Cris Nicolli, Managing Director of UXC commented: “I am delighted to have Iona join UXC. The role of the CFO in any business, especially in a listed public company is pivotal and to have attracted and gained the services of such a well-respected executive is a reflection of the standing of the company. The Board and I look forward to the significant contribution Iona will make to the business”.

Iona will formally start with UXC in January 2015.

-ENDS-

ABOUT UXC LIMITED
UXC Limited is an S&P/ASX 300 listed Australian business solutions company, and the largest Australian owned ICT consultancy firm. UXC services medium to large entities in the private and public sectors across Australia and New Zealand and has operations in Asia and the United States.

UXC provides a range of unique, unmatched and formidable ICT Solutions in Consulting, Business Applications and Infrastructure that support our customers to plan & design, implement & enhance, and operate & manage their ICT requirements.

UXC strives to create simplicity and meaning in a complex world through the power of people and technology, by being the leading Tier 1 Australian IT Services and Solutions Company, delivering value, innovation and responsive business outcomes with excellent people.

UXC Limited Appoints Group CIO and CTO

UXC LogoUXC Limited has appointed Craig Wishart to the role of Group Chief Information Officer (CIO) and Chief Technology Officer (CTO).

Mr Wishart has many years of experience in technology and operational roles where he has spearheaded business transformation initiatives delivering major improvements and process efficiencies. His past senior roles include:

• CIO & Executive General Manager for Customer Care at Service Steam
• Technology Executive for ANZ Bank
• General Manager, Customer Solutions & Operations for Telstra
• Program Manager for Rio Tinto (SAP Program)
• General Manager, Technology Application Development/Delivery for Sensis.

Mr Wishart will have overall responsibility for the UXC group’s IT strategy, policies and programs. This is especially crucial as the group moves towards a more unified IT structure.

Mr Wishart will also take a market-facing role at UXC. In this he will lead discussions with customers on the management of IT where these may provide benefit to the customer and assist UXC in its go to market efforts.

Areas of particular specialisation for Mr Wishart include leveraging the power of service oriented cloud-based solutions, harnessing collaboration across organisations for change, identifying opportunities for strengthening mobility capabilities and responding to the challenges of digital disruption facing many organisations.

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ABOUT UXC LIMITED

UXC Limited is an S&P/ASX 300 listed Australian business solutions company, and the largest Australian owned ICT consultancy firm. UXC services medium to large entities in the private and public sectors across Australia and New Zealand.

UXC provides a range of unique, unmatched and formidable ICT Solutions in Consulting, Business Applications and Infrastructure that support our customers to plan & design, implement & enhance, and operate & manage their ICT requirements.

UXC strives to create simplicity and meaning in a complex world through the power of people and technology, by being the leading Tier 1 Australian IT Services and Solutions Company, delivering value, innovation and responsive business outcomes with excellent people.

 

Seven key technology trends CIOs must consider for 2015

UXC LogoSydney – September 30, 2014 – CIOs and business leaders must be agile and capable of balancing short and long-term investments for business gain and to take advantage of the key technology trends that are set to shape the industry in 2015.

In launching Forecast UXC, an annual technology and business outlook developed by Telsyte, UXC’s independent technology research and advisory business, Cris Nicolli, Managing Director, UXC Limited, said, “While technology developments can improve business processes, create new avenues to customers and markets, and deliver competitive advantage, there are risks. CIOs must be prudent with the rate at which they innovate to effectively manage integration requirements and security risks.

“CIOs who can master this balance will spearhead agile organisations that can further adapt to change and deliver real value to the business across multiple dimensions.”

Forecast UXC, which draws on research and survey findings from 461 Australian CIOs and IT decision makers identifies seven key trends that will drive technology adoption and use across business in 2015:

1. Business unit IT spending will affect budgets
IT spending is increasingly being driven by line-of-business needs and facilitated by non-centralised budgets. Employees are combining mobile devices with cloud services and applications to bring their own IT to the workplace, relying less on corporate IT. This non-sanctioned investment brings risks. Forecast UXC shows that about one-third of Australian businesses have experienced problems resulting from IT-related purchasing outside of the IT department*.

However, IT still has the responsibility of managing and securing all information used by the organisation, including from services procured outside of the IT department’s control. As a result, CIOs must be aware of what IT services are being purchased by line-of-business and take appropriate steps to integrate and secure them as appropriate.

2. Service-centric delivery will lead to ITaaS
To maintain relevance in the face of increasing self-service, CIOs should consider transforming IT operations to be more of a business partner with a service-centric delivery capability rather than being focused on managing discrete projects.

IT-as-a-Service (ITaaS) describes a structure where lines of business act as customers of IT and the cost of the IT services they consume is accounted for as if the IT department was an external supplier. ITaaS lets the centralised IT department represent costs in a way that makes it easy to compare with off-the-shelf or outsourced solutions. Better IT cost accounting and business agility are the result.

In 2015 and beyond, organisations need to start evolving to ITaaS to remain competitive and consistent with other delivery models. All IT projects should include long-term costs and how business units are charged to consume the service. This shift will take time as traditional IT departments adapt to being part of an overall enterprise services architecture.

3. Businesses will continue to shift to the cloud
The appetite for cloud computing remains strong and it is likely that cloud computing will continue to become more diverse and cater for workloads traditionally seen with on-premise IT. More multinational providers are likely to establish cloud operations on Australian soil, potentially alleviating concerns around data privacy.

More locally-developed clouds will also give Australian organisations more choice while maintaining compatibility with international services. According to Forecast UXC, nearly 40 per cent of Australian companies using cloud services use an international provider that hosts data offshore.

In 2015 the availability of cloud compatibility and management tools will mature, letting CIOs manage data based on how complex and sensitive it is. Organisations that prepare for a hybrid on-premises and cloud delivery model will be most successful.

4. Collaboration will replace communication
The future of unified communications (UC) is strong and will be driven by an on-demand procurement model. Many organisations will need on-premise systems as well as cloud UC, forcing them into a hybrid approach that combines PABX systems and cloud providers.

As existing equipment reaches end-of-life, more organisations will look to moving enterprise communications to cloud services. Effective communication and collaboration tools facilitate the modern workplace and future-proof communications. Cloud-based UC can overcome the implementation and integration challenges of large UC projects.

5. Big data will bring new business intelligence
Forecast UXC shows that big data use among Australian organisations is well established with 25 per cent of respondents already using big data. A further 42 per cent of organisations are investigating the need for big data and its associated analytics. Integration with data sources has been a barrier to big data adoption.

Organisations should look at where big data can add the most value before capturing information indiscriminately. Effective big data analytics will deliver a competitive advantage and is an emerging opportunity for third-party integration. Big data analytics platforms and formats will become more widely implemented and being able to integrate with third parties on the same level will be as important as interfacing with older Electronic Data Interchange (EDI) and more recent web-based services.

6. Location-free workplaces will increase
‘Work’ is no longer a location but an activity, with more and more workers able to leverage existing technology such as smartphones and high-speed broadband to work remotely. The ability to work outside the office depends on the person’s role and the nature of the business but Forecast UXC indicates that 65 per cent of teleworking organisations expect the number of people working from home to increase over the next 12 months.

To prepare for this, CIOs must have applications and security procedures in place to keep staff productive while ensuring the information they access is secure. Improved support for remote working will also help organisations remain productive in case of disruption, such as natural disasters, fires, vandalism or other factors.

7. Wearables will become the next business devices
Just as smartphones and tablets defined the ‘post-PC’ era, wearable devices are set to have a profound impact on business. Wearable devices have many applications from operator assistance to safety and alerts. For example, the medical industry has developed wearable computers for patient monitoring and the security industry uses wearable devices for access control. Employees are already beginning to bring their own wearable computers to work, such as Google Glass. This trend is likely to accelerate in the next 18 months as more wearable devices become available. Business leaders should begin investigating how wearable devices can improve productivity, balanced with security risks.

Cris Nicolli said, “Australian companies must prepare for larger-scale changes that the onset of new technology brings. They must be agile enough to balance the immediate and the longer-term requirements to invest appropriately for a competitive edge.”

You can download Forecast UXC here: http://www.uxc.com.au/forecast-uxc-2015

END

About UXC LIMITED
UXC Limited is anis an S&P/ASX 300 listed Australian business solutions company, and the largest Australian owned ICT consultancy firm. UXC services medium to large entities in the private and public sectors across Australia and New Zealand.

UXC provides a range of unique, unmatched and formidable ICT Solutions in Consulting, Business Applications and Infrastructure that support our customers to plan & design, implement & enhance, and operate & manage their ICT requirements.

UXC strives to create simplicity and meaning in a complex world through the power of people and technology, by being the leading Tier 1 Australian IT Services and Solutions Company, delivering value, innovation and responsive business outcomes with excellent people. For more information visit: www.uxc.com.au.

About Telsyte
Telsyte delivers strategic insights and advisory services to businesses that are producing, or are impacted by, disruptive technologies. Telsyte publishes studies into emerging consumer and business markets and provides custom research and advisory services. Our market leading coverage includes mobility, enterprise IT, digital media and telecommunications. Telsyte is a wholly-owned independent business unit of UXC Limited. For more information visit: www.telsyte.com.au.

UXC signs Senetas partner agreement to deliver Australian data security solutions

UXC LogoApril 22, 2014UXC Limited today announced its partnership with Senetas as part of a strategic initiative to provide Australian government agencies, defence and large corporations with tailored data security solutions and services.

The partnership brings together the certified high-speed, defence-grade encryptors of Senetas with UXC’s end-to-end ICT offering of advisory, consulting, and network infrastructure services and makes this solution available to UXC’s Australian government and commercial customer base.

Senetas, an Australian public listed company (ASX: SEN), specialises in protecting data as it is transmitted across networks whilst retaining maximum network performance. Senetas products are the world’s only triple-certified encryptors of (Common Criteria (Australia and international), FIPS (US) and CAPS (UK) certification – for government and defence use) and protect much of the world’s most sensitive data.

Cris Nicolli, managing director, UXC, said, “It is often assumed that data networks are inherently safe, but as the list of organisations affected by cyber-attacks continues to grow, it is clear that no company is immune. Data networks are vulnerable to security breaches. To be protected from a data network breach, cyber-attack or innocent routing error, organisations need strong encryption products.

“We expect that our ability to offer an Australian developed and manufactured security solution will be a strong selling point for government and defence agencies as well as corporates across Australia. Our partnership with Senetas will complement and extend UXC’s position as a leader in network integration and as a trusted services provider to our customers that will further add to our reputation as innovating in collaboration with key partners.”

Senetas CEO, Andrew Wilson, said, “With the number of data network breaches on the rise, we’re encouraging both the business and government sectors to understand that the true cost of data breaches extends beyond regulatory penalties, and often includes financial losses, the damage to reputation and trust, and loss of intellectual property. Businesses must be proactive in protecting their customers’ data and aware that they will be held accountable when that data is compromised.”

“Maximising our local R&D is helping us meet the rapidly growing needs of new customers around the world and making encryption more cost effective and easier to implement than ever before. Our partnership with UXC will help provide businesses with a data security solution that will drive results in a secure, sophisticated environment,” said Andrew Wilson.

“This is another exciting opportunity for UXC and one that will provide increased prospects for both UXC and Senetas in the market. We look forward to building a more secure and protected environment for our customers.” said Cris Nicolli.

END

ABOUT UXC LIMITED
UXC Limited is an S&P/ASX 300 listed Australian business solutions company, and the largest Australian owned ICT consultancy firm.  UXC services medium to large entities in the private and public sectors across Australia and New Zealand.

UXC provides a range of unique, unmatched and formidable ICT Solutions in Consulting, Business Applications and Infrastructure that support our customers to plan & design, implement & enhance, and operate & manage their ICT requirements.

UXC strives to create simplicity and meaning in a complex world through the power of people and technology, by being the leading Tier 1 Australian IT Services and Solutions Company, delivering value, innovation and responsive business outcomes with excellent people.

ABOUT SENETAS CORPORATION LIMITED
Senetas is an Australian public listed company (ASX: SEN), specialising in high-speed data encryption – protecting network transmitted data whilst retaining maximum network performance.

Senetas encryptors are the world’s only triple-certified products of their type (Common Criteria (Australia and international), FIPS (US) and CAPS (UK) certification – for government and defence use) and protect much of the world’s most sensitive data.

Senetas secures: government information and secrets; defence and military information; commercially sensitive intellectual property, business and financial data; banking transactions; data centre traffic; high volume CCTV networks; and critical industrial and infrastructure control systems.

Senetas uniquely designs, develops and manufactures in Australia. Senetas encryptors have market-leading performance characteristics and are trusted to protect data in motion in more than 20 countries.

These customers include highly sensitive organisations such as the US defence forces and Swiss banks.

www.senetas.com

UXC Limited awarded Teaming Excellence Award of the Year 2013 at Cisco Australia and New Zealand’s Partner Insight Awards

UXC LogoSydney, NSW – March 25, 2014UXC Limited announced today that it has been awarded Teaming Excellence Award of the Year 2013 at the Cisco Australia and New Zealand Partner Insight Awards.  Cisco announced the winners on March 18th, 2014 at its Partner Insight Conference, as part of Cisco Live! in Melbourne.

“Cisco ANZ’s Partner Insight Awards celebrate the high achievers within our partner community. UXC Limited is a truly deserving winner of Teaming Excellence Award of the Year 2013. Its performance and achievements as a Cisco business partner in 2013 were outstanding,” said Jason Brouwers, director of the Partner Business Group for Cisco Australia and New Zealand.

Cris Nicolli, managing director, UXC Limited, said, “This award acknowledges the partnership between UXC Limited and Cisco. The collaboration and leveraging of resources across both organisations has shown incremental value and delivered successful outcomes for customers.”

Cisco ANZ’s Partner Insight Awards celebrate innovation, leadership and excellence within the business partner community. Award criteria include: innovative and architecture-led approach to success, business differentiation and strategic outcomes, and deep customer understanding.  All winners were selected by a group of Cisco Australia and New Zealand Partner and Country executives.

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About UXC Limited
UXC Limited is the largest Australian-owned IT company with more than 2,800 staff and revenue of $600m. UXC is recognised as one of the fastest-growing IT companies in Australia and New Zealand. We can help transform your business by bringing people, processes and technology together in ways that solve the challenges that are unique to your industry. A combination of industry experience, business-savvy and in-depth technology knowledge means that our consultants can help you successfully deliver your desired outcomes.

Cisco, the Cisco logo, and Cisco Systems are registered trademarks of Cisco Systems Inc. in the United States and certain other countries.  All other trademarks mentioned in this document are the property of their respective owners.

UXC Limited appoints Recognition PR as public relations agency

UXC LogoDecember 10, 2013UXC Limited, the largest Australian-owned end-to-end IT solutions company, has appointed Recognition PR to provide ongoing public relations activities in Australia and New Zealand.

UXC Limited is an S&P/ASX 300 listed Australian IT solutions company. 

UXC provides a broad range of IT solutions in consulting, enterprise applications and infrastructure that support customers to plan and design, implement and enhance, and operate and manage their ICT requirements. As such, UXC solutions and services help customers change and transform their businesses.

Cris Nicolli, Managing Director, UXC Limited, said, “UXC Limited is focused on building broader brand awareness for the group and its entire portfolio of solutions in the Australian and New Zealand market. As UXC Limited continues to grow in Australia and beyond, we wanted a partner that could support that expansion with marketing and communications activities.”

Recognition PR is an Australian-owned IT and corporate specialist public relations firm with more than 27 years’ experience. Its clients include BlackDiamondz, PageUp People, Pitney Bowes Software, Red Hat, RIB Software and RSM Bird Cameron.

UXC acquires Keystone Management Solutions

UXC LogoNovember 29, 2013UXC Limited today announced the acquisition of Keystone Management Solutions (Keystone), Australasia’s largest reseller and services provider for ServiceNow.  

ServiceNow is the leading global provider of cloud-based solutions that automate enterprise IT operations.  The innovation that comes from the ServiceNow platform supports the ability to reach well beyond IT operations into the enterprise with a focus on transforming the organisation by automating and standardising business processes.  

With a growth rate of 70% per annum, ServiceNow is amongst the fastest growing cloud-based organisations globally. Established in 2005, ServiceNow currently has a market capitalisation of $7.6 billion. ServiceNow was named in the Wall Street Journal “Next Big Thing” list for two consecutive years, and counts a high proportion of Fortune 500 companies as customers.

UXC announced its partnership with ServiceNow in August 2013 as part of the strategic direction to drive market leading positions in new growth initiatives, thereby increasing relevance to customers and increasing participation in high growth sectors of the IT market. The decision to have Keystone join UXC significantly enhances UXC’s end-to-end enterprise service management value proposition, quickly expands UXC’s cloud-based solutions capabilities and increases the company’s subscription-based annuity revenue.

Keystone was founded in 2007 and was instrumental to ServiceNow being established in the Australasian marketplace. It has since grown to become the largest and leading ServiceNow Partner in the Asia Pacific region with over 130 successful ServiceNow implementations.

As a result of the Keystone acquisition, UXC will benefit from relationships with more than 120 ServiceNow enterprise, government and education sector customers including the Queensland Government, RACV, Uniting Care Queensland, the University of Western Australia and many others.

Keystone CEO Dion Williams will report to UXC Managing Director Cris Nicolli.  The business will be branded UXC Keystone, and will become the core component of the UXC cloud strategy within the Applications division.  Dion, together with fellow Directors Paul Heath and Neil McKinnon will stay with the company and continue to build on the outstanding growth and customer support achieved to date.

Mr Dion Williams stated “This is a great opportunity for our staff and customers to leverage the capabilities and market reach of UXC to advance the growth of the partnership with ServiceNow. We see the track record of UXC in the service management market as very complimentary and together we can develop greater outcomes for our clients.”

Mr Jimmy Fitzgerald, Vice President APJ, ServiceNow  stated, “As more and more enterprise customers choose ServiceNow to transform IT by automating and managing IT service relationships across the enterprise, we are looking for partners that offer capabilities in support of such transformational programs, ensuring that our customers can realise their intended benefits. The combined capability and UXC’s experience in ITSM solutions, IT strategy, consulting and managed services together with the strength and experience of Keystone places it in a unique market position to lead such transformations.”

Mr Cris Nicolli, UXC Managing Director said, “The acquisition of Keystone and the partnership with ServiceNow is very much part of the UXC strategic direction and is an exciting key growth opportunity for UXC. By providing innovative and industry leading solutions that deliver significant benefit to our Enterprise and Government customers, it will create stronger customer engagement and put UXC at the forefront of delivering value beyond IT. This will further enhance the already strong reputation and leadership within the IT Service Management market.”

“At UXC we are seeking to find new growth opportunities while continuing to build deep capabilities and deliver outstanding customer centric solutions that can drive earnings growth. We see the high growth cloud-based IT Service Automation market, coupled with our strong ITSM experience in Australia and South East Asia, as ideal platforms to combine with Keystone. The expansion is also a compelling opportunity for a strong return on our investment and furthering our strategy of building our cloud services leadership.”

The Keystone business model provides a strong reoccurring annuity base of business that is supportive of key clients and the UXC strategy of increasing annuity revenue over the next three years to over 30% of revenue.

Consideration will be between $24m and $28m depending on the achievement of certain performance and earnings targets through the end of FY15 and will be a mixture of cash and shares. The acquisition multiple is in line with prior deals and the transaction is expected to be immediately earnings accretive. The earnings profile and growth expectations of the business will make a positive contribution to earnings in the 2nd half of FY14.

-ENDS-

ABOUT UXC LIMITED
UXC Limited is an S&P/ASX 300 listed Australian business solutions company, and the largest Australian owned ICT consultancy firm.  UXC services medium to large entities in the private and public sectors across Australia and New Zealand.    

UXC provides a range of unique, unmatched and formidable ICT Solutions in Consulting, Business Applications and Infrastructure that support our customers to plan & design, implement & enhance, and operate & manage their ICT requirements.

UXC strives to create simplicity and meaning in a complex world through the power of people and technology, by being the leading Tier 1 Australian IT Services and Solutions Company, delivering value, innovation and responsive business outcomes with excellent people.

ABOUT Keystone Management Solutions
Keystone is a leading provider of services and solutions based around ServiceNow, the industry leading provider of cloud-based solutions that automate enterprise IT operations.

Established in 2007, Keystone introduced ServiceNow into the Australasian marketplace and currently support over 120 ServiceNow customers across Australia, New Zealand and globally. Keystone is the largest partner for ServiceNow in the region and the only accredited ServiceNow training provider, and the only partner with a customer support team dedicated to supporting ServiceNow customers.

Keystone continues to innovate in the area of Service Management by identifying markets that could benefit from the disruptive nature of our solutions and other disruptive technologies that could deliver transformation in other areas for our customers.  

Keystone strives be the partner of choice for organisations wanting to realise extraordinary outcomes in service management.

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