Atdec customer case study
Atdec customer case study
Land and Property Information New South Wales
Land and Property Information smartens up its workstations with Atdec
Introduction
Land and Property Information (LPI) is a branch within the NSW Land and Property Management Authority (formerly Department of Lands). LPI performs a wide range of land administration functions and is responsible for the registration and recording of all documents affecting land transactions, including transfers, mortgages, leases and plans of subdivision by surveyors.
With new technologies and greater expertise in the field, LPI is a world leader in land title management. Its vision is to deliver comprehensive and integrated digital land information products and services that meet the changing needs of its customers, which include commercial and government organisations, utilities and tertiary institutions, members of the public and the community of NSW.
Challenge
In 1999, LPI introduced flat-screen monitors as an occupational health and safety (OH&S) measure for those staff members who had special requirements.
LPI engaged Atdec to equip its Sydney-based office with single-arm mounts for the monitors and continued to use the company’s solutions for various fit-outs over the following decade due to its reliability and competitive pricing.
More recently, as part of a refurbishment and to meet the changing needs of the business, LPI upgraded all workstations in the dealing and plan examination areas with dual screen configurations.
Andrew Brooks, team leader, Administration and Support, Document Registration Services, Land and Property Information, said, “Workstations in the dealing and plan areas were originally fitted with single-arm mounts of a competing brand, however they were not stable enough to support the two flat screens required for each workstation.
“Staff now need sufficient screen space to view a high volume of graphics and the flexibility to change the orientation of the screen when required, particularly in the plan examination area.”
Mr. Brooks continued, “Staff who directly serve the public and professional clients require an open, transparent feel and staff need to appear available. LPI needed a solution that would lift the monitors off the desktops so they could be seen by and shared with customers.”
Solution & benefits
LPI installed 125 of Atdec’s VISIDEC Focus Articulated Arm Double and 15 of Atdec’s VISIDEC Focus Articulated Arm Single at the start of 2008.
Atdec’s VISIDEC Focus Articulated Arm Double is an ergonomically designed product that enables monitor flexibility, glare control and more efficient use of workstation space. Its configuration options include side-by-side or back-to-back, and features portrait/landscape rotation.
Mr. Brooks said, “The flexibility of the double arm lets staff have more direct eye contact with customers and share on-screen information easily, creating a more transparent office space. The portrait landscape rotation also enables greater flexibility and productivity in the plans area of the office.”
LPI also installed the TELEHOOK TH-3070-CTW Back to Back ceiling mount in its reception area following its purchase of two Samsung 40” LCD flat screens.
The Back to Back unit supports two displays up to 91kg each and features horizontal and tilt adjustment and a telescopic pole that enables adjustable distance from the ceiling to the centre of the display and 360º rotation.
Mr. Brooks concluded, “The sleek, modern appearance of the Atdec mounts reflects LPI’s status as a technologically advanced world leader in land information and management.”
About Atdec
Atdec is an Australian company that designs and manufactures flat screen (LCD and plasma) mounting solutions providing a better visual experience in the home, office and public space. Established in 1998, Atdec is Australia’s largest flat screen mounting company and a world leader in mounting innovation and design. Exporting to over 15 countries including North America, Asia, Middle East and Europe, Atdec products can be seen worldwide in train stations, airports, fast food restaurants, public spaces, multi-national corporations, banks and in the home.
Tags: Andrew Brooks, Atdec, flat-screen monitors, Land and Property Information, NSW Land and Property Management Authority, single arm mounts

Thu, Sep 3, 2009
Uncategorized