16 Oct, 2012 – OBS has been selected by Western Health, one of Victoria’s leading health care services providers, to plan, design and build a SharePoint 2010 solution to modernise internal systems and processes. The implementation will focus on key parts of the business and create a high performance workplace through the widespread adoption of technology. The solution will improve performance, drive innovation and connect people to information.
Jason Whakaari, Executive Director, ICT and Commercial Contracts at Western Health said, “Over 700,000 people in Melbourne have access to services provided by Western Health so it is important they can find information easily. We also have over 5,000 staff that need to work together and collaborate effectively and efficiently. We began the process of looking for the right solution last year and thanks to OBS we are now putting it in place. With the introduction of new systems and automated processes the staff at Western Health can spend more time focusing on safe and effective patient care and less time on manual and labour intensive processes.”
OBS will upgrade Western Health’s current intranet to provide new features including dynamic content, advanced search capabilities and fast, efficient editing. A document management system will be introduced letting Western Health to further leverage the new intranet platform and allow users to collaborate, manage documents and easily share information.
The introduction of business process automation at Western Health will synchronise staff data, create on-boarding/off-boarding functionality and provide self-service functionality for all staff. A range of current paper based forms will move to electronic online forms, resulting in a more secure system and streamlined business processes. The initial focus will be on People Services (HR) employee self-services, with Western Health continuing to convert other high use manual forms to automated forms in the future.
In addition an extranet site is being developed as a safe storage solution where sensitive Executive and Board documents can be stored and only retrieved electronically by those with appropriate security authorisation. This component will significantly reduce the consumption of paper, ink, power, and fuel associated with printing and transporting large document packages, which will help make a positive impact from a sustainable environment perspective.
OBS will also help with Western Health’s external website improving search rankings, ensuring content is up to date and providing internal users with a familiar Office style editing experience. The new site will enable RSS feeds, online forms and provide multi-lingual support.
Andy Neumann, Managing Director at OBS said, “We wanted to make sure we could deliver on Western Health’s specific needs. We ran a series of workshops to get direct feedback on what the solution had to achieve and then created and presented a SharePoint Strategy Roadmap Document. This demonstrated how Western Health could use this technology to address its main business issues. By clearly outlining their challenges and requirements we were able to offer the best solution and ensure that Western Health will get the best results from this implementation.”
The SharePoint implementation has commenced and is expected to be completed in 2013.
OBS is a leading Australian IT Services Company focused on helping organisations transform their business with Microsoft technologies. OBS has helped over 300 organisations including government, public and private businesses including a quarter of the ASX 200. As Australia’s first Microsoft Gold Partner, OBS currently holds five Microsoft Gold Competencies covering SharePoint, Dynamics CRM and Microsoft Cloud technologies. OBS was recently awarded Best Place to Work in Australia by BRW.
About Western Health
Western Health was formed in July 2000 (from a much larger combined health service covering North, West and parts of Central Metropolitan Melbourne) and is the major public provider of acute health services throughout Western Metropolitan Melbourne. Western Health operates a network of four hospital campuses (Williamstown, Footscray, Sunshine, and Sunbury) as well as aged residential care and drug and alcohol services.