New release features powerful new capabilities for winning execution on the factory floor and beyond
Epicor Software Corporation, a global provider of industry-specific enterprise software to promote business growth, introduced the latest version of Epicor ERP, the global enterprise resource planning solution in use today by thousands of companies in 150 countries worldwide.
The latest release includes powerful new functionality to enable manufacturers to grow, innovate, and compete in today’s ever-changing global landscape. Marquee capabilities include mobile Field Service Automation (FSA) and Customer Relationship Management (CRM), as well as new business intelligence and visual analytics capabilities delivered via Epicor Data Discovery. A completely redesigned home page, Active Home Page, Smart Inventory Planning and Optimisation, and new country and industry-specific functionality are also key features of the new version.
“Businesses that adopt the latest technologies in cloud, analytics, and employee experience will be fit to grow and respond to the new digital challenges of tomorrow while achieving a competitive advantage right now,” said Scott Hays, senior vice president, product marketing, Epicor. “In this, our third major release in the past 13 months, Epicor continues to deliver cloud-enabled, industry-specific functionality, globalisation and localisation, mobility, and action-oriented analytics, with continued improvements in customer experience, ease-of-use, and performance.”
Role-based insights for better, faster execution
According to a recent Gartner report, “In 2018, data and analytics can’t be ignored—analytics will drive major innovation and disrupt established business models in the coming years.” (1) Epicor ERP equips personnel with critical insights at a glance for better, faster analysis and execution. Active Home Page provides dashboard views of role-based analytics with quick access to role-based functionality. This is made possible through Epicor Data Discovery (EDD), which supports rich on-demand data exploration to surface real-time operational and business performance insights to guide decision making. EDD encapsulates complex data sets into easy-to-understand graphs and charts to allow users to quickly gauge performance, understand trends and opportunities, drill down into data sets, and test out “what if” scenarios.
New mobile FSA and CRM
New mobile FSA and CRM functionality empowers sales and service personnel in the field with the added convenience of mobile access. Available in a cloud or on-premises delivery model, Epicor FSA features integrated mapping to support optimised scheduling and dispatch, and robust workflows to automate processes for asset management, contract, warranty and Service Level Agreement (SLAs), and management of service inventory.
Smart inventory planning and optimisation
Optimal inventory strategies are essential to drive profitability and growth. With Epicor Smart Inventory Planning and Optimisation—an integrated set of cloud-based capabilities for demand planning, inventory optimisation, and supply chain analytics—businesses can drive best-practice sales and inventory operations planning (SIOP) and monitor myriad factors to prescribe inventory policies and service levels that yield the lowest total cost.
Capabilities to fit specific business needs—around the world and on the shop floor
New country- and industry-specific functionality provides support for the job at hand, whether it’s tax processing in Penang or casting and coating in Kansas City. Functionality localised for specific geographic regions supports global business compliance and reporting, tax and payment processing, and international trade requirements, including legal numbering, and non-recoverable taxes.
Epicor customers using the Epicor Mattec MES solution will also benefit from improvements in MES-ERP integration to more easily account for various parameters and dependencies related to jobs, scheduling, operators, and/or machines.
Upgrading with ease
Committed to providing positive experiences for its customers, Epicor has focused on “ease of everything” from deployment and education through support, upgrades, and maintenance, resulting in greater profitability, productivity, and growth. New enhancements make it easier than ever for manufacturers to upgrade to the latest version of Epicor ERP to leverage new features and functionality to support growth and competitive advantage.
The latest version of Epicor ERP is now generally available worldwide, however, some functionality such as FSA and Mobile CRM, while available in the United States, is not available in all regions, and is expected to become generally available globally in 2018.
“Upgrading Epicor ERP is now easier than ever before, which allows us to go through the upgrade process with minimal business disruption,” said Martine Kennedy, IT project manager with Windsor Mold Group. The company has leveraged Epicor ERP since 2010 to support operational excellence. The Windsor, Ontario-based company’s automotive components division was named a Supplier of the Year by General Motors in 2016.
For more information visit www.epicor.com/newsroom
About Epicor ERP
An ideal fit for discrete and mixed mode manufacturing, and guided by the needs of today’s users, Epicor ERP is a global enterprise resource planning solution that delivers the choice, flexibility, and agility to drive growth and opportunity throughout your business while easing complexity. A single, end-to-end software solution for business, Epicor ERP is available in the cloud, hosted, or on premises. Epicor ERP offers a modular approach with robust capabilities focused on reducing costs, streamlining processes, and improving customer responsiveness across the enterprise—all top priorities for achieving continued growth and profitability. Visit the Epicor ERP solution hub to learn more.
About Epicor Software Corporation
Epicor Software Corporation drives business growth. We provide flexible, industry-specific software designed around the needs of our manufacturing, distribution, retail, and service industry customers. More than 40 years of experience with our customers’ unique business processes and operational requirements are built into every solution―in the cloud or on premises. With this deep understanding of your industry, Epicor solutions manage complexity, increase efficiency, and free up resources so you can focus on growth. For more information, connect with Epicor or visit www.epicor.com.
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Some of the information in this news release constitutes forward looking information, including with respect to future product strategies and releases as well as the expected benefits of such functionality. While these forward-looking statements represent our current intentions and judgment, these statements are based on assumptions that are subject to a wide range of risks and our actual results could differ materially. Epicor undertakes no obligation to revise or update publicly any forward-looking statements.
Epicor and the Epicor logo are trademarks or registered trademarks of Epicor Software Corporation, registered in the United States and other countries. Other trademarks referenced are the property of their respective owners. The product and service offerings depicted in this document are produced by Epicor Software Corporation.
(1) Source: Gartner, Inc., “2018 Planning Guide Overview: Thriving in an Era of Change,” Sept. 29, 2017 by Paul DeBeasi and Kyle Hilgendorf