MessageXchange focuses on growth opportunities in the next 12 months following double-digit growth in 2020

MessageXchange, a leader in business-to-business cloud integration solutions such as electronic data interchange (EDI) and e-invoicing, has announced it sees significant growth opportunities for the business in 2021 following a challenging year in which the company still experienced double-digit growth. 

Among the new customers were the NSW Department of Customer Service, Inland Revenue NZ, and M&C Saatchi. 

John Delaney, managing director, MessageXchange, said, “2021 looks very promising for MessageXchange with the digitisation of Australia accelerating rapidly. This was already in train; however, COVID-19 has sped this up and acted as an instigator for those organisations that might have been lagging.  

“The first part of 2021 is already looking solid with key initiatives delayed due to COVID-19, such as changes to SuperStream and Single Touch Payroll now rolling out. Add to this the mandated e-invoicing initiative announced by the federal government and there is a strong pipeline of work for MessageXchange. 

“MessageXchange looks forward to helping government agencies and organisations with these roll-outs and demonstrating to prospective customers the best way forward in their digitisation. MessageXchange expects to see growth in retail, construction, health, supply chain, and government in particular.” 

To support this anticipated growth, MessageXchange also expanded with new hires throughout 2020. This included adding more people to its sales team to manage the additional customers and to take on more work. 

For some industries, such as retail, there has been a surge in opportunities and ways to improve their operations throughout the pandemic. These include realising the benefits and profit in running a digital business and leveraging trending retail fulfillment methods such as drop-shipping. This involves the retailer effectively acting as a wholesaler without ever having the inventory on hand, providing major cost efficiencies, scalability, and the ability to expand their business into new products with less risk. 

John Delaney said, “This has been demonstrated by retailers increasing their supplier numbers with MessageXchange for services such as EDI. Retailers have historically thin margins, so leveraging drop-shipping with the right EDI solution can improve their overall profitability and viability into the future.” 

R&D continues to be key for MessageXchange with a strong continued commitment to adding new features and functionality to its services through its cloud-based platform. 

In addition, MessageXchange also recently partnered with MYOB to provide its e-invoicing solution for small and medium-sized businesses (SMBs). 

John Delaney said, “This partnership will provide SMBs an even easier way to get paid on time. Never has there been a more relevant moment for reducing payment times to be high on the agenda and e-invoicing is one of the most practical steps a business can take to reduce late payments. Through this partnership, MessageXchange can offer SMBs the same level of service and security for e-invoicing that it brings to government and enterprises already. 

“There is no doubt that digitisation will be the rule, not the exception moving forward. It will be key for organisations to look at ways to digitise to survive and thrive. And, to realise efficiencies, many are looking at their current processes and providers. MessageXchange is in a unique position to help with this journey.” 

-ENDS- 

About MessageXchange   

MessageXchange is an innovative Australian-based cloud B2B integration service provider. Our solution can streamline business operations and provide visibility and business insights.   

Founded in 1996, MessageXchange today processes more than 300 million messages each year for customers such as Target, Harvey Norman, Costco Australia, The Good Guys and Telstra.   

MessageXchange is the first Peppol Access Point service provider to be certified by the Australian and New Zealand Peppol authorities, the Australian Taxation Office (ATO) and the Ministry of Business, Innovation and Employment (MBIE) respectively, for e-invoicing.   

For more information, visit messagexchange.com.    

MessageXchange accepted as a supplier on the government’s Peppol E-invoicing Panel

MessageXchange, a leader in business-to-business cloud integration solutions such as electronic data interchange (EDI) and e-invoicing, has been accepted as a supplier on the federal government’s Peppol E-invoicing Panel. The panel is made up of pre-selected e-invoicing-related service providers for government agencies. 

John Delaney, managing director, MessageXchange, said, “Acceptance to this panel cements MessageXchange’s place as a leading service provider to governmentMessageXchange is a local company with more than 20 years’ experience in digital messaging that has demonstrated its depth and breadth of expertise and capability in delivering Peppol projects to agencies such as the NSW Department of Customer Service. 

In late 2019, MessageXchange was certified as the first Peppol Access Point service provider for e-invoicing in Australia and New Zealand by the Australian and New Zealand Peppol authorities, the Australian Taxation Office (ATO) and the Ministry of Business, Innovation and Employment (MBIE) respectively. 

MessageXchange’s access point (AP) and service metadata publisher (SMP), including any government e-invoicing gateways, use the MessageXchange cloud on the Microsoft Azure Central region, which is Information Security Registered Assessors Program (IRAP)assessed for government applications. 

John Delaney said, “MessageXchange owns 100 per cent of the intellectual property of its industry-leading cloud solution, which allows efficient mapping between file types, comprehensive process management and customisable reporting for rich insights. Coupled with its proven supplier onboarding methods, government agencies can be assured that they will continue to benefit from new features and capability when they invest in MessageXchange. 

The federal government is looking to mandate e-invoicing for all Commonwealth agencies by 2022, which means agencies need to start looking at what’s next for them when it comes to e-invoicing. 

John Delaney said, “To ensure rapid uptake over the next two years, it’s important that government agencies make the process as easy as possible for their suppliers, providing them with a roadmap to achieve digital capabilities for e-invoicing. To accomplish this, it will be essential to choose the right partner that can take them on that journey and grow with them to provide additional value along the way.” 

-ENDS- 

About MessageXchange   

MessageXchange is an innovative Australian-based cloud B2B integration service provider. Our solution can streamline business operations and provide visibility and business insights.   

Founded in 1996, MessageXchange today processes more than 300 million messages each year for customers such as Target, Harvey Norman, Costco Australia, The Good Guys and Telstra.   

MessageXchange is the first Peppol Access Point service provider to be certified by the Australian and New Zealand Peppol authorities, the Australian Taxation Office (ATO) and the Ministry of Business, Innovation and Employment (MBIE) respectively, for e-invoicing.   

For more information, visit messagexchange.com.    

NSW Department of Customer Service appoints MessageXchange to provide e-invoicing for streamlined procure-to-pay services

MessageXchange, a leader in business-to-business integration solutions such as electronic data interchange (EDI) and e-invoicing, has been appointed by the New South Wales Department of Customer Service (NSW DCS) to implement a sustainable e-invoicing solution that streamlines the payment experience for suppliers. E-invoicing provides faster payments and automates the procure-to-pay process, which delivers significant benefits for both DCS and suppliers.

NSW DCS comprises more than 30 different agencies, entities and business units that assist the people and businesses of NSW. Excellent customer service is a key goal across the organisation. DCS provides digital leadership and innovation in government services that align with the NSW Digital Government Strategy.

MessageXchange implemented e-invoicing through its Peppol-certified Access Point for NSW DCS, which involved creating a dedicated gateway on the MessageXchange cloud service that connects to the SAP enterprise resource planning (ERP) system at NSW DCS. In this gateway, the workflows and business rules have been applied specifically to NSW DCS’s needs, ensuring that invoice data is received correctly the first time. If there are errors, MessageXchange software flags them with both NSW DCS staff and its suppliers immediately.

MessageXchange also established connections to accounting software commonly used in small and medium-sized enterprises (SMEs) so suppliers can send e-invoices.

A part of the NSW Digital Government Strategy is to offer digital services that will benefit customers and suppliers. E-invoicing is a streamlined system that enables DCS pay suppliers within the government-stipulated five-day turnaround period.

E-invoicing is also more affordable for both DCS and suppliers; processing an e-invoice costs less than $10 versus $30 to process a paper-based invoice manually.[1]

MessageXchange was chosen after it met robust assessment criteria based on functionality and price. MessageXchange offered phenomenal support and expertise and was able to meet DCS strategic expectations to provide end-to-end automation to the procure-to-pay (P2P) cycle, with the intention of scaling up throughout all areas of government.

John Delaney, managing director, MessageXchange, said, “With an e-invoicing solution from MessageXchange, DCS can pay invoices faster and help its suppliers maintain cashflow. The MessageXchange Access Point processes these e-invoices securely and accurately, reassuring DCS that its data and supplier information is secure.

“E-invoicing makes processing and sending invoices faster, more accurate and less expensive for organisations of all sizes, including government departments and private businesses.”

The initial pilot was carried out in October 2019 and phase one of the project started in January 2020 and went live in March, with stage two currently underway.

-ENDS-

About NSW Department of Customer Service  

DCS was established July 1, 2019, with more than 30 agencies, entities and business units working across projects that affect millions of people, including: leading the bushfire relief efforts; work health and safety initiatives; consumer and business law reforms; and rebates that ease the cost of living.

DCS provides leadership in digital and innovation initiatives in government services, while delivering excellence in customer service and safe, secure markets.

About MessageXchange 

MessageXchange is an innovative Australian-based cloud B2B integration service provider. Our solution can streamline business operations and provide visibility and business insights.

Founded in 1996, MessageXchange today processes more than 300 million messages each year for customers such as Target, Harvey Norman, Costco Australia, The Good Guys and Telstra.

MessageXchange is the first Peppol Access Point service provider to be certified by the Australian and New Zealand Peppol authorities, the Australian Taxation Office (ATO) and the Ministry of Business, Innovation and Employment (MBIE) respectively, for e-invoicing.

For more information, visit messagexchange.com.

[1] https://www.ato.gov.au/business/e-invoicing/benefits-of-e-invoicing/

MessageXchange appoints two sales executives, bringing decades of digital supply chain expertise and knowledge

MessageXchange, a leader in business-to-business integration solutions such as electronic data interchange (EDI) and e-invoicing, has announced the appointment of two sales executives to its team. Girish Kotwal has been appointed the role of regional sales executive, and Amod Gholkar as account manager.

Girish and Amod both bring extensive knowledge and expertise on cloud services, value added network (VAN) solutions and EDI programs, and supply chain to MessageXchange. Their roles will focus on building connections with customers and working with them to find the best EDI solution for their business.

Girish has more than 30 years’ experience in leading largescale transformation and technical programs. He brings a vast knowledge of IT and business transformation for logistics, transport and retail sectors for business-to-business (B2B) integration. In his previous role as program manager at Woolworths, Girish delivered its EDI program to thousands of suppliers, vendor prepared cross dock, and transport visibility projects. He worked at Woolworths for more than 16 years, with his other roles including program manager for eBusiness and program manager for source to settle.

Girish Kotwal, regional sales executive, MessageXchange, said, “My passion is to connect businesses through message information exchange, and I look forward to using my knowledge and creativity to help customers simplify and streamline their supply chains, procurement processes, and business management. Having previously been a customer of MessageXchange, I knew that the people and culture were closely aligned with my values, which also played a part in my decision to join the team.”

Amod Gholkar was previously the eBusiness manager at Woolworths, where he spent more than 16 years in various roles including business analyst, operations manager for GS1net on-boarding and logistics analyst. He has expertise in the logistics and retail sectors, and business process improvement. Amod has previously managed B2B gateway upgrades, and the on-boarding and management of article masterdata synchronisation with Woolworths suppliers across Australia and New Zealand.

Amod Gholkar, account manager, MessageXchange, said, “MessageXchange is a clear leader within the EDI market, and from working with the business previously, it was obvious that the quality of services, team, and solutions would be an ideal environment to thrive in. I look forward to bringing my experience and passion to bear in helping MessageXchange’s customers improve their procurement and supply processes.”

John Delaney, managing director, MessageXchange, said, “MessageXchange is excited to welcome both Girish and Amod to the team. These accomplished professionals understand and are committed to the MessageXchange values and the high standard of products and services MessageXchange delivers to clients. Girish and Amod bring an array of valuable expertise to customers in various sectors, which will help ensure customers achieve a strong return on their investment in our integration solutions.”

-ENDS-

About MessageXchange

MessageXchange is an innovative Australian-based cloud B2B integration service provider. Our solution can streamline business operations and provide visibility and business insights.

Founded in 1996, MessageXchange today processes more than 300 million messages each year for customers such as Target, Harvey Norman, Costco Australia, The Good Guys and Telstra.

MessageXchange is the first Peppol Access Point service provider to be certified by the Australian and New Zealand Peppol authorities, the Australian Taxation Office (ATO) and the Ministry of Business, Innovation and Employment (MBIE) respectively, for e-invoicing.

For more information, visit messagexchange.com.

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