Vertel chosen as supplier for the National Procurement Network

Vertel, Australia’s largest privately-owned telecommunications carrier, has been appointed to a panel arrangement Telecommunications NPN 1.18 that is accessible by councils and other approved parties in the participating states, for the supply of fixed and wireless data, fixed voice, managed wide area network (WAN) and software-defined WAN (SD-WAN) services.

NPN members include Local Buy, the Municipal Association of Victoria (MAV), the Local Government Association of the Northern Territory (LGANT) and the Local Government Association of Tasmania (LGAT).

Tony Hudson, Commercial Director, Vertel, said, “Vertel’s appointment to the NPN Telecommunications Panel 1.18 highlights our proven ability to deliver critical network services that meet the requirements of Local Government agencies in these States – particularly for councils located in regional and remote areas. The purchasing process for these councils is now streamlined, with simplified, pre-agreed terms and conditions, which lets councils acquire Vertel’s services easily.”

Vertel was invited to participate in this tender due to its previous experience and success in participating in a similar engagement with MAV. As part of the NPN, Vertel can expand geographically into new markets such as Northern Territory and Tasmania.

Tony Hudson said, “Local Government is a key sector for Vertel and we are continually investing in our services to meet their complex requirements today and into the future. Councils, particularly in more isolated areas of Australia, face very real challenges when it comes to being able to access even the most basic of network services. While the NBN may be able assist with that, it is not a universal fix for all situations. Vertel has significant experience in providing critical network services to regional and remote areas of Australia.

“Software Defined- Wide Area Networking (SD-WAN) is a key service that many councils will look to leverage, particularly as they move critical services and applications, such as rates administration and planning, to the cloud. Vertel has a role to play here in providing carrier independent SD-WAN services that can assist councils with better network infrastructure utilisation. To deliver these cloud-based services successfully, councils increasingly need highly-available, reliable network connectivity, sometimes across geographically-dispersed areas or multiple sites, which Vertel is able to provide.”

Dr Katrena Stephenson, CEO of the Local Government Association of Tasmania, said “LGAT congratulates Vertel and welcomes them as a LGAT Procurement Supplier on the LGAT Telecommunications Panel. LGAT Procurement offers our Members access to competent, qualified and reliable suppliers through a number of LGAT panels; enabling councils to save money and time while being able to buy locally for the benefit of their communities.”

Peter Mifsud, CEO of Local Buy said, “Local Buy welcomes Vertel onboard as a prequalified supplier for NPN1.18 Telecommunications. The arrangement is intended to provide councils in Queensland, Tasmania, Victoria and the Northern Territory with continued effective access to telecommunications services. This arrangement provides a streamlined procurement process, allowing purchasers to obtain competitive pricing from competent, reliable suppliers.”

Tony Hudson said, “With Vertel services, NPN members can expect higher availability, increased capacity and enhanced competition across their networks, which will let them on-board more responsive applications to provide better services to their communities. Part of Vertel’s philosophy is helping to build smarter, healthier, safer communities and, by being accepted to the NPN, we hope to be a part of helping councils to achieve these outcomes.”

-ENDS-

About Vertel
Vertel is a wholly-owned, Australian national telecommunications carrier with over 40 years’ experience delivering critical network infrastructure and services to enterprise, government and service provider organisations. With a broad range of fixed and mobile network and cloud services, underpinned by excellence in delivery and on-going operations, Vertel specialises in serving customers with high availability, performance, management and security requirements for business, mission and life-critical operations. As the world’s first wireless carrier to achieve MEF certification for its Ethernet Layer 2 service, Vertel can design, build and deliver carrier-grade connectivity and applications for organisations throughout Australia.

Vertel appoints Tony Hudson as commercial director

Vertel, Australia’s largest privately-owned telecommunications carrier, has announced the appointment of Tony Hudson to the role of commercial director where he will lead Vertel’s sales, marketing and customer experience teams.

With more than 30 years’ experience in the information technology and telecommunication sectors, Tony joined Vertel in 2016 as Head of Government. Prior to Vertel, Tony worked with Singtel Optus for 15 years, with eight years in the role of industry manager, NSW government. Tony has also held positions with IBM and WordFlow Information Liquidity, an Australian start-up, as director of sales.

Theo Belekas, Managing Director, said, “Tony brings a unique combination of industry experience, a strong focus on customer success and an understanding of Vertel’s vision of smarter, healthier, and safer Australian communities. Tony will help Vertel continue to service organisations that place significant value on highly-available, reliable and secure network connections, and Quality of Service-enabled managed networks and services, backed by strong networking expertise and support. “

Tony Hudson said, “Key to Vertel’s service is listening to and understanding our customers and future customers’ needs and goals, even beyond the ICT challenges. Vertel respectfully challenges customers’ thoughts around ICT requirements, and makes appropriate recommendations for technology solutions proven to have a positive return on investment. Vertel has a genuine interest in helping our customers achieve their strategic business goals.

“Customers face an increasingly crowded and complex marketplace, with lines blurring between telco and ICT. It can be difficult for customers to navigate digital transformation and consumer experiences, particularly in a landscape defined by data and security concerns, mobile workforces, and technology. Many organisations don’t know how to decide on the right types of ICT infrastructure to support their business goals. Vertel wants to help customers take control of this environment with the most appropriate ICT solutions.”

-ENDS-

About Vertel
Vertel is a wholly-owned, Australian national telecommunications carrier with over 40 years’ experience delivering critical network infrastructure and services to enterprise, government and service provider organisations. With a broad range of fixed and mobile network and cloud services, underpinned by excellence in delivery and on-going operations, we specialise in serving customers with high availability, performance, management and security requirements for business, mission and life-critical operations. As the world’s first wireless carrier to achieve MEF certification for its Ethernet Layer 2 service, we can design, build and deliver carrier-grade connectivity and applications for organisations throughout Australia.

Reflections Partnership with Vertel and Purple Wi-Fi Build Smart Parks for the Future

Reflections Holiday Parks has committed almost $1 million to create a new Wi-Fi infrastructure across four of its holiday parks along the NSW North Coast, partnering with Vertel.

Reflections Holiday Parks CEO Steve Edmonds said the new Wi-Fi infrastructure was successfully up and running at Forster Beach, Seal Rocks, Scotts Head and Hawks Nest.

“The upgraded infrastructure at these popular parks has overcome connectivity issues and provides guests with an improved digital experience and better mobile phone reception,” Mr Edmonds said.

“Proper connectivity is important for our guests who expect to be able to keep in touch with family and friends, stream video from sites like Netflix, and more.

“The Group has invested a $316,837 government loan, with a total investment of $1 million over the next five years.”

Most people expect fast and reliable connectivity wherever they go. Due to the physical location and older infrastructure at the four coastal parks, Reflections contacted Vertel to provide a connectivity solution.

Vertel Commercial Director Tony Hudson said Vertel, worked with its analytics partner, Purple Wi-Fi to present a comprehensive solution for Reflections to help the Group deliver on its vision of highly available and reliable connectivity.

Mr Hudson said, “We delivered an adaptable Wi-Fi infrastructure with analytics that meets Reflections requirements now – and into the future.

“We are pleased to have provided an infrastructure solution which aligns with Reflection’s strategic vision, delivers value, and, most importantly, enhances customers’ experiences.

“Reflections can now offer a broader range of enhanced services at the parks with the new Wi-Fi infrastructure in place, such as corporate training events with reliable connectivity.”

Emergency management as well as guest comfort are critical with the Wi-FI infrastructure providing communication capabilities to isolated locations, like the Reflections’ park at Seal Rocks. Being able to guarantee this experience will help Reflections attract new and repeat customers to its parks.

Mr Hudson said, “Vertel has provided a mix of both fibre and fixed wireless connectivity services to the parks. Fixed wireless especially is ideal for hard-to-reach places – in effect we can go where others often can’t, cost- effectively.

“Our innovative network software allows Reflections to offer high performing connectivity across all of its parks, and manage that connectivity centrally, greatly simplifying network management and future-proofing the infrastructure.”

Vertel worked with Purple Wi-Fi to enrich Reflections’ connectivity service with analytics. A customisable splash page greets park Wi-Fi users, which can be utilised as a marketing vehicle for Reflections or its partner organisations. This helps the business capture visitor information, set rules around the customer journey, and report back on metrics such as the number of users. This will let Reflections ensure it continues to offer focussed, market leading services based on detailed customer profiles. The services also assist Reflections in making more informed operational decisions, such as about staffing levels, by knowing how many guests are typically onsite, and when.

Purple Wi-Fi Country Manager – Australia and New Zealand Oosman Abdul Kader said Purple Wi-Fi enabled Reflections to capture data on its customers through the Wi-Fi network designed and delivered by Vertel.

Mr Kader said, “Bookings are often made through third-party sites, so Reflections had no real way of capturing data on its customers through the Wi-Fi network.

“With Purple Wi-Fi, guests complete a simple form when they access the Wi-Fi, which records their information.

“Since the parks’ services have been in operation, Reflections has had 10,500 people use the Wi-Fi service. With this individual data, Reflections can now build a more complete picture of its customers, develop tailored campaigns and promotions with compelling offers, communicate with them through the channels they prefer during and after their stay and track the success of these campaigns.”

Cosy up in a cabin or campsite and enjoy some of the greatest destinations NSW has to offer. Visit www.reflectionsholidayparks.com.au to book at a Reflections Holiday Park now.

#Ends#

About Reflections Holiday Parks
Reflections manages the operations of 37 holiday parks and community reserves on Crown land throughout NSW. Formed in 2013 to consolidate the operations of 28 coastal and nine inland holiday parks and reserves located on Crown land throughout NSW, the Group incorporated three holiday park brands, (North Coast Holiday Parks, South Coast Holiday Parks and Inland Waters Holiday Parks), under its corporate banner, Crown Holiday Parks.

Rebranded to Reflections Holiday Parks in February 2018, the Group brings its 37 holiday and community parks on Crown land under the one unified banner. The group is a not-for-profit organisation and reinvests its surplus funds across all its holiday and community parks, so visitors and regional communities can keep enjoying these pristine locations. The vision of Reflections Holiday Parks is to inspire all who visit
https://www.reflectionsholidayparks.com.au

About Vertel
Vertel is a wholly-owned, Australian national telecommunications carrier with over 40 years’ experience delivering critical network infrastructure and services to enterprise, government and service provider organisations. With a broad range of fixed and mobile network and cloud services, underpinned by excellence in delivery and on-going operations, we specialise in serving customers with high availability, performance, management and security requirements for business, mission and life-critical operations. As the world’s first wireless carrier to achieve MEF certification for its Ethernet Layer 2 service, we can design, build and deliver carrier-grade connectivity and applications for organisations throughout Australia. https://www.vertel.com.au/

About Purple Wi-Fi
Purple is a software solution that ‘sits’ on top of an existing guest Wi-Fi network. When guests connect, Purple captures their data via a captive login portal, and tracks their movement whilst in that venue using their devices’ unique MAC address.

The social WiFi offering allows users to gain free access to a public Wi-Fi networks through their existing social media accounts or a short form. By partnering with Purple WiFi, Reflections Holiday Parks gain valuable analytic insights into the profiles and movements of their customers and a sophisticated built-in marketing platform.
https://purple.ai/

Vertel partners with Virtutel to resell NBN Enterprise Ethernet

Vertel, Australia’s largest privately-owned telecommunications carrier, has partnered with Virtutel to resell NBN Enterprise Ethernet throughout regional Australia, providing high-speed, fibre-based internet so that communities can realise their smart cities potential.

Virtutel is an Australian-owned and operated full-service domestic and international telecommunications carrier. As one of two initial retail service providers (RSPs) to offer NBN Enterprise Ethernet, the service complements its business-grade bitstream TC-2 and TC-4 NBN products. Virtutel’s NBN Enterprise Ethernet product is available nationally from all 121 Points of Interconnect and allows for symmetric speeds between 10Mbps and 1Gbps.

Tony Hudson, commercial director, Vertel, said, “Virtutel’s NBN Enterprise Ethernet complements Vertel’s existing capability of providing connectivity to regional and remote areas of Australia contributing to these communities sustained economic and social benefits, and the ubiquity of Virtutel’s NBN offering makes this goal achievable. Vertel and Virtutel’s partnership is about building on existing national assets, in this case the NBN, to provide quality and equality of access across Australia.”

Michael Smith, general manager, Virtutel, said, “Virtutel has made a name for itself as a full-service wholesale domestic and international telecommunications provider of private network, internet, colocation, and voice services for business, enterprise, and government. This partnership with Vertel will let us extend the reach of our NBN Enterprise Ethernet due to its strong history in providing communications infrastructure in remote and regional areas throughout Australia.”

-ENDS-

About Virtutel
Virtutel is a full-service domestic and international telecommunications provider of private network, Internet, colocation and voice services targeted at business, enterprise and government. Virtutel also operates a National Tier 1 Carrier Grade IP Voice Network (“1499 Network”) within Australia.

Our services are specifically specialised for system integrators, IT consultants and managed service providers providing them with a complete outsourced and White Label Wholesale IP MPLS Data and Voice solution.

The Virtutel Network (AS24516) is a global network with the ability to provide services in Australia and New Zealand and further afield into Asia through its Singapore and Hong Kong presence and North America and Europe through its United States presence.

About Vertel
Vertel is a wholly-owned, Australian national telecommunications carrier with over 40 years’ experience delivering critical network infrastructure and services to enterprise, government and service provider organisations. With a broad range of fixed and mobile network and cloud services, underpinned by excellence in delivery and on-going operations, we specialise in serving customers with high availability, performance, management and security requirements for business, mission and life-critical operations. As the world’s first wireless carrier to achieve MEF certification for its Ethernet Layer 2 service, we can design, build and deliver carrier-grade connectivity and applications for organisations throughout Australia.

Vertel establishes Australian compliance for the Telo TE390 and the Telo M5 Push to Talk over Cellular (PoC) devices

Sydney, Australia – Vertel, Australia’s largest privately-owned telecommunications carrier, has met the compliance obligations including a declaration of conformity and RCM labelling for the Telo TE390 and the Telo M5 LTE devices used in their Push-to-Talk over Cellular (PoC) solution.

Vertel is the first Australian company to obtain compliance documentation from an accredited testing organisation. These LTE devices are part of a suite of three devices that customers can choose from as part of Vertel’s fully integrated PoC offering, which is already proving a game-changer for instant team and group communications. Vertel PoC takes all the great aspects of Land Mobile Radio (LMR) and integrates them with the capability of an enhanced voice, data and video messaging application and a choice of mobile networks, all supported by mobile device management. The third device in the suite is the Telo TE590, which is already compliant for Australia.

The Telo TE390 is a basic, portable, LTE handheld device used to bridge instant communications across organisations. It is ideal for use in industry sectors such as security, law enforcement, field services management, logistics, and aged care. The Telo M5 is an in-vehicle device offering boundary-less communication and instant response. It is particularly relevant for use in transport and logistics communications environments. The Telo TE590 is a more fully featured, handheld device with a larger battery, and larger screen that allows for gloved operation, which is proving a preferred option in the local government market.

According to ACMA: “The operation or use of communications equipment that is designed to work in Australia can cause interference with the operation of other equipment, endanger your health or endanger the safety of others.”

Andrew Findlay, executive director, Vertel, said, “This is what makes the compliance with the ACMA standards so important. While the declaration of conformity, Regulatory Compliance Mark (RCM) labelling and compliance testing process is both stringent and time consuming, we see it as imperative to provide peace of mind to customers that the devices are fit-for-purpose and fit-for use when it comes to specifications such as range, performance, electrical overcharge, and radiation.

“As the importer of the device, it is critical for dealers selling our PoC solution to end customers, and for end customers as well, to be confident that the devices supplied by Vertel comply with ACMA’s standards in Australia. It is both a legal requirement for organisations to use devices with a completed declaration of conformity and RCM label on the device in Australia, as well as an ethical one to ensure that workforce safety is upheld.

“Service Provider organisations can either undertake their own testing and certification or use accredited testing bodies. We have used an accredited testing organisation. Non-compliant or incorrectly labelled devices pose a risk to both the Service Provider and end user. This introduces an unacceptable level of operational risk for all parties. With Vertel, organisations can be assured that they won’t have issues with the performance of devices on the network and that they will deliver as expected.”

[1] https://www.acma.gov.au/theACMA/bringing-communications-equipment-into-australia

About Vertel
Vertel is a wholly-owned, Australian national telecommunications carrier with over 40 years’ experience delivering critical network infrastructure and services to enterprise, government and service provider organisations. With a broad range of fixed and mobile network and cloud services, underpinned by excellence in delivery and on-going operations, we specialise in serving customers with high availability, performance, management and security requirements for business, mission and life-critical operations. As the world’s first wireless carrier to achieve MEF certification for its Ethernet Layer 2 service, we can design, build and deliver carrier-grade connectivity and applications for organisations throughout Australia.

Home