Vertel reveals the top 10 technologies that will impact workplaces between 2020 and 2025

SD-WAN set to be a pillar technology in the digital workplace

 Vertel, Australia’s largest privately-owned telecommunications carrier, has revealed the top 10 technologies that will impact workplaces between 2020 and 2025 in a research paper commissioned by Vertel and undertaken by Tech Research Asia.

According to the report, SD-WAN and the Future of Work: A guide to the role technology will play moving forward, “The technologies and policies we’ve adopted to enable the flexible digital workplace of 2020 will continue to evolve exponentially. The industry will see as much change in the next five years as it saw in the decade from 2010 to now. Recent global events have acted as a disruptive force that has accelerated the adoption of alternative work practices and it’s unlikely we will return to our previous behaviours.”

The top 10 technologies that will underpin the way employees work between 2020 and 2025 are:

  1. Software-defined workplace infrastructure.
  2. 5G-enabled systems.
  3. Artificial intelligence and virtual assistants.
  4. Simplified unified communications and collaboration in real time.
  5. The digital twin of Internet of Things (IoT) designed and quantified workplaces.
  6. Traceability systems.
  7. Self-healing security systems.
  8. Virtual reality and augmented reality.
  9. Autonomous and semi-autonomous machines.
  10. Automation everywhere.

Tony Hudson, commercial director, Vertel, said, “Importantly, the research has revealed that SD-WAN will be a pillar technology in enabling the digital workplace of the future. This will be seen in many industries such as aged care, education, emergency services and construction. As the workforce demands more flexibility and mobility, SD-WAN has an important role to play in helping organisations legitimise these as part of the reality.”

SD-WAN turns organisations’ wide area network (WAN) into a software-enabled and managed environment. More than this, SD-WAN supports workloads that are increasingly located away from company offices such as in the cloud.

Tony Hudson said, “Tech Research Asia identified some of the key reasons that SD-WAN will be a pillar technology including offering a more agile approach to managing connectivity and providing more granular information on the network and user behaviour. Its ability to balance employee needs with strong security was also called out, which is an increasingly important consideration for organisations in an environment where cyberattacks are on the rise and becoming more targeted.”

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About Vertel

Vertel is a wholly-owned, Australian national telecommunications carrier with over 40 years’ experience and have built a reputation as fixed and mobile critical network experts. With a broad range of fixed and mobile network and cloud services, underpinned by excellence in delivery and on-going operations, we specialise in serving customers with high availability, performance, management and security requirements for business, mission and life-critical operations. As the world’s first wireless carrier to achieve MEF certification for its Ethernet Layer 2 service, we can design, build and deliver carrier-grade connectivity and applications for organisations throughout Australia.

BIG4 Easts Beach Holiday Park adopts Vertel and Purple to improve guest experience

Vertel, a wholly-owned, Australian national telecommunications carrier, has announced that BIG4 Easts Beach Holiday Park has chosen Vertel and Purple to upgrade the quality of wireless internet connection and improve guest experience at the park.

The BIG4 Holiday Parks franchise has more than 160 sites across all states and territories of Australia, with some of the prime locations including the Whitsundays, Alice Springs, Margaret River, and the Yarra Valley. BIG4 Easts Beach Holiday Park is located on the beachfront of Kiama, a small coastal town south of Sydney, and is a popular destination for family holidays. The park features a pool complex, Sunny’s Aquaventure Park, games room, jumping pillow, multiple children’s playgrounds, café and massage studio.

BIG4 Easts Beach Holiday Park wanted to upgrade to a higher quality internet service and Wi-Fi access throughout the park. As the existing service had been a lower quality residential-grade service, it couldn’t be accessed everywhere, and had slower streaming speeds. This meant the park was unable to meet the growing expectations of guests for faster download speeds and access to Wi-Fi wherever they may be in the park.

Jennifer Drummond, Director, BIG4 Easts Beach Holiday Park, said, “Having Wi-Fi infrastructure in place that could meet the expectations of our guests is important to maintaining the premier standard of BIG4 Easts Beach Holiday Park. This was even more important as the park was growing; it became paramount to have a network in place to support this growth. Furthermore, the park needed to be able to analyse guests’ online behaviour to better meet their needs and identify any shortfalls in the service.”

Vertel, in combination with Purple, provided a solution to meet the needs of the growing park by establishing a dedicated network with enterprise grade services, analytics tools to understand guests’ needs better, and robust security. This solution includes: NBN Enterprise Ethernet service for the park, which will work as a base platform to enhance streaming speeds as the park expands; Purple for analytics on how Wi-Fi is used by guests; the installation of CCTV cameras to enhance park security; and long-term support for the park.

Tony Hudson, commercial director, Vertel, said, “Vertel’s goal was to provide BIG4 Easts Beach park with a network that would support it in becoming a park of the future. Vertel designed the solution to encompass the entire park, catering for many different use cases across the park, and addressing areas that had connectivity problems in the past. Working with Purple, analytics tools were also incorporated into the solution. The result is a vastly improved experience for park guests who can now enjoy the same online activities that they would at home and stay in touch with family and friends wherever they may be.”

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About Vertel
Vertel is a wholly-owned, Australian national telecommunications carrier with over 40 years’ experience and have built a reputation as fixed and mobile critical network experts. With a broad range of fixed and mobile network and cloud services, underpinned by excellence in delivery and on-going operations, we specialise in serving customers with high availability, performance, management and security requirements for business, mission and life-critical operations. As the world’s first wireless carrier to achieve MEF certification for its Ethernet Layer 2 service, we can design, build and deliver carrier-grade connectivity and applications for organisations throughout Australia.

Vertel and Ondacomms deliver wide-area radio solution for Grasshopper Environmental fleet

VertelAustralia’s largest privately-owned telecommunications carrier, and Ondacomms, an Australian wireless communications company, have partnered to supply Grasshopper Environmental with a widearea radio solution for its fleet vehicles 

Grasshopper Environmental has supplied waste management services for over 40 years to construction, demolition & infrastructure industriesand commercial and industrial organisations, such as warehouses and manufacturing, nursing homes, medical institutions, restaurants and retail. It operates across the greater Sydney area, with bases in Arndell Park and the Blue Mountains, and is committed to environmental sustainability.  

Because of the size of the area their fleet covers, it needed a quality voice communications radio solution with a wide coverage area. Grasshopper Environmental approached Vertel channel partner, Ondacomms, to provide a solution 

Ondacomms partnered with Vertel to formulate a solution using Push-to-Talk over cellular (PoC) to meet these requirements. PoC is provided on a mobile device, using both mobile cellular networks and WiFi networks to communicate.  

Gavin Jenkins, business owner, Ondacomms, said, “Grasshopper Environmental was not able to find a two-way radio system that could offer voice communications across a large area for its fleetWhen Ondacomms and Vertel introduced the PoC system to the Grasshopper Environmental teamit was quickly apparent that the advantages the system could provide far outweighed those of a standard two-way radio solution.”  

The Grasshopper Environmental fleet was fitted with Telo M5 in-vehicle mobile devices with the PoC application installed. The dispatcher also uses the mobile phone application to communicate with the fleet.  

Tony Hudson, commercial director, Vertel, said, “Working with OndacommsVertel provided Grasshopper Environmental with a service to ensure its fleet would receive coverage across its entire area of operations with high quality communications. The PoC service also provided them with additional features making communication with drivers and non-vehicle staff simpler and more streamlined.”  

Some of the additional features include: portable, hand-held devices for fleet vehicles; secure device management using MDMapplication scalability to incorporate further features onto the devices; individual and group call capabilities; and a phone application for non-vehicle staff that lets them remotely track fleet trucks and to communicate with drivers without being confined to their desk 

Ryan Noble, asset and driver manager, Grasshopper Environmental, said, “Grasshopper Environmental offers timely support and services to customers, so it’s essential to keep in touch with the fleet at all times regardless of whether a driver is within range of mobile service. Using the PoC service provided by Ondacomms and Vertel, communication is now clearer between staff members. Dispatchers can quickly and easily advise job specifications, updates and changes, and can reach all drivers regardless of their location. Likewise, drivers can contact dispatch instantly to ask questions or provide updates. The PoC service provides Grasshopper Environmental with efficient and effective communication to meet customer and staff needs.”   

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About Grasshopper Environmental 

Established in 1978, Grasshopper Environmental Pty Ltd have been providing sustainable, professional and tailored Waste Management services and Waste Data Reporting for over 4 decades across two major sectors in Sydney – Building, Demolition & Infrastructure and Commercial & Industrial. 

Their clients range from Tier 1 Construction and Government to Hospitality, Retail, Manufacturing, Medical & Industrial Premises with a portfolio that consists of partnerships across major projects such as Sydney Light Rail, Central Station upgrade, Sydenham Station, Hornsby Hospital and the new Sydney Zoo. 

About Ondacomms   

Ondacomms is a wireless communications company based in Sydney, supplying quality products and software solutions to all industries. It specialises in two-way radioPoC solutions and offers full duplex communications solutions. Ondacomms is an approved reseller of Vertel.  

About Vertel 

Vertel is a wholly-owned, Australian national telecommunications carrier with over 40 years’ experience and have built a reputation as fixed and mobile critical network experts. With a broad range of fixed and mobile network and cloud services, underpinned by excellence in delivery and on-going operations, we specialise in serving customers with high availability, performance, management and security requirements for business, mission and life-critical operations.  

Purple Cow Industries provides consistent and secure communications across its operations with Vertel Push to Talk over Cellular

Purple Cow Industries, a leading construction waste management and skip bin provider across the Sydney metropolitan area, has chosen Vertel’s Push to Talk over Cellular (PoC) service to enhance communications across its operations.

As a waste management and skip bin provider, Purple Cow Industries has a fleet of trucks on the go at all times. While using allocation software for assigning jobs, Purple Cow Industries also needed to provide a communications platform for its fleet. The business had been using mobile phones for this, however, for safety and compliance reasons, Purple Cow Industries needed to find an alternative, which offered broader functionality.

Ardian Gorana, head of process, Purple Cow Industries, said, “After looking at what was available on the market, it became apparent that the standard solutions such as two-way radios weren’t suitable for our purposes. As well as safety and compliance, we also needed to ensure that our communications were secure and private. This simply wasn’t the case with two-way radios. In addition, a two-way solution would require licensing, set up and hardware costs, which made it too cost-prohibitive for a relatively new business.”

This led Purple Cow Industries to explore alternatives, including Vertel’s PoC service. Vertel’s PoC is a fully-managed service that enhances all the valuable aspects of two-way radio and integrates them with the many benefits of broadband mobile applications and public mobile networks, such as wider coverage, flexible voice services, GPS tracking and data uses.

Ardian Gorana said, “Vertel’s PoC was an ideal solution for Purple Cow Industries’ needs. In particular, it gave us the control from the base station to flexibly modify and create extra channels as needed, as well as creating new groups. This was important in ensuring that the right people were receiving the relevant communications. For example, we could separate skip bin and yard operators in different groups.

“In addition, the flexibility that Vertel offered in letting us use our existing network provider and SIM cards for the Telo M5 and TE390 devices ensured that our capital outlay was minimal, which was critical for a business not long launched. We now have one platform for communication across the business that is reliable and secure. Everyone in the business is on the same page and instructions are relayed to all operators to ensure consistency.”

Tony Hudson, commercial director, Vertel, said, “Vertel offers a tightly integrated bundle of hardware, multiple carrier networks, a PoC application and professional services to ensure that customers like Purple Cow Industries have a access to a flexible solution that meets their specific requirements.”

As an added benefit, Purple Cow Industries has been able to leverage the GPS functionality of Vertel’s PoC service, letting it track the fleet at all times. This has led to further cost efficiencies as other overlapping solutions have been phased out.

Ardian Gorana said, “In the future we will look at other capabilities of the service including using the location services and photo capturing capability to improve our chain of custody evidence, which will further enhance our compliance.”

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About Purple Cow Industries

Purple Cow Industries is a leading construction waste management and skip bin provider across the Sydney metropolitan area. Purple Cow Industries shares a common vision with its clients to ensure all projects are managed in a timely and cost-effective manner. Purple Cow is committed to putting significant efforts towards sustainable techniques and community investment during every project.

About Vertel

Vertel is a wholly-owned, Australian national telecommunications carrier with over 40 years’ experience and have built a reputation as fixed and mobile critical network experts. As pioneers of two-way radio in Australia, Vertel has partnered with global best practice partners to deliver the next-generation two way radio with Vertel’s Push to Talk over Cellular, a powerful tool for enhanced workplace safety and management of field teams across almost any sector.

Vertel chosen as supplier for the National Procurement Network

Vertel, Australia’s largest privately-owned telecommunications carrier, has been appointed to a panel arrangement Telecommunications NPN 1.18 that is accessible by councils and other approved parties in the participating states, for the supply of fixed and wireless data, fixed voice, managed wide area network (WAN) and software-defined WAN (SD-WAN) services.

NPN members include Local Buy, the Municipal Association of Victoria (MAV), the Local Government Association of the Northern Territory (LGANT) and the Local Government Association of Tasmania (LGAT).

Tony Hudson, Commercial Director, Vertel, said, “Vertel’s appointment to the NPN Telecommunications Panel 1.18 highlights our proven ability to deliver critical network services that meet the requirements of Local Government agencies in these States – particularly for councils located in regional and remote areas. The purchasing process for these councils is now streamlined, with simplified, pre-agreed terms and conditions, which lets councils acquire Vertel’s services easily.”

Vertel was invited to participate in this tender due to its previous experience and success in participating in a similar engagement with MAV. As part of the NPN, Vertel can expand geographically into new markets such as Northern Territory and Tasmania.

Tony Hudson said, “Local Government is a key sector for Vertel and we are continually investing in our services to meet their complex requirements today and into the future. Councils, particularly in more isolated areas of Australia, face very real challenges when it comes to being able to access even the most basic of network services. While the NBN may be able assist with that, it is not a universal fix for all situations. Vertel has significant experience in providing critical network services to regional and remote areas of Australia.

“Software Defined- Wide Area Networking (SD-WAN) is a key service that many councils will look to leverage, particularly as they move critical services and applications, such as rates administration and planning, to the cloud. Vertel has a role to play here in providing carrier independent SD-WAN services that can assist councils with better network infrastructure utilisation. To deliver these cloud-based services successfully, councils increasingly need highly-available, reliable network connectivity, sometimes across geographically-dispersed areas or multiple sites, which Vertel is able to provide.”

Dr Katrena Stephenson, CEO of the Local Government Association of Tasmania, said “LGAT congratulates Vertel and welcomes them as a LGAT Procurement Supplier on the LGAT Telecommunications Panel. LGAT Procurement offers our Members access to competent, qualified and reliable suppliers through a number of LGAT panels; enabling councils to save money and time while being able to buy locally for the benefit of their communities.”

Peter Mifsud, CEO of Local Buy said, “Local Buy welcomes Vertel onboard as a prequalified supplier for NPN1.18 Telecommunications. The arrangement is intended to provide councils in Queensland, Tasmania, Victoria and the Northern Territory with continued effective access to telecommunications services. This arrangement provides a streamlined procurement process, allowing purchasers to obtain competitive pricing from competent, reliable suppliers.”

Tony Hudson said, “With Vertel services, NPN members can expect higher availability, increased capacity and enhanced competition across their networks, which will let them on-board more responsive applications to provide better services to their communities. Part of Vertel’s philosophy is helping to build smarter, healthier, safer communities and, by being accepted to the NPN, we hope to be a part of helping councils to achieve these outcomes.”

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About Vertel
Vertel is a wholly-owned, Australian national telecommunications carrier with over 40 years’ experience delivering critical network infrastructure and services to enterprise, government and service provider organisations. With a broad range of fixed and mobile network and cloud services, underpinned by excellence in delivery and on-going operations, Vertel specialises in serving customers with high availability, performance, management and security requirements for business, mission and life-critical operations. As the world’s first wireless carrier to achieve MEF certification for its Ethernet Layer 2 service, Vertel can design, build and deliver carrier-grade connectivity and applications for organisations throughout Australia.

Vertel appoints Tony Hudson as commercial director

Vertel, Australia’s largest privately-owned telecommunications carrier, has announced the appointment of Tony Hudson to the role of commercial director where he will lead Vertel’s sales, marketing and customer experience teams.

With more than 30 years’ experience in the information technology and telecommunication sectors, Tony joined Vertel in 2016 as Head of Government. Prior to Vertel, Tony worked with Singtel Optus for 15 years, with eight years in the role of industry manager, NSW government. Tony has also held positions with IBM and WordFlow Information Liquidity, an Australian start-up, as director of sales.

Theo Belekas, Managing Director, said, “Tony brings a unique combination of industry experience, a strong focus on customer success and an understanding of Vertel’s vision of smarter, healthier, and safer Australian communities. Tony will help Vertel continue to service organisations that place significant value on highly-available, reliable and secure network connections, and Quality of Service-enabled managed networks and services, backed by strong networking expertise and support. “

Tony Hudson said, “Key to Vertel’s service is listening to and understanding our customers and future customers’ needs and goals, even beyond the ICT challenges. Vertel respectfully challenges customers’ thoughts around ICT requirements, and makes appropriate recommendations for technology solutions proven to have a positive return on investment. Vertel has a genuine interest in helping our customers achieve their strategic business goals.

“Customers face an increasingly crowded and complex marketplace, with lines blurring between telco and ICT. It can be difficult for customers to navigate digital transformation and consumer experiences, particularly in a landscape defined by data and security concerns, mobile workforces, and technology. Many organisations don’t know how to decide on the right types of ICT infrastructure to support their business goals. Vertel wants to help customers take control of this environment with the most appropriate ICT solutions.”

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About Vertel
Vertel is a wholly-owned, Australian national telecommunications carrier with over 40 years’ experience delivering critical network infrastructure and services to enterprise, government and service provider organisations. With a broad range of fixed and mobile network and cloud services, underpinned by excellence in delivery and on-going operations, we specialise in serving customers with high availability, performance, management and security requirements for business, mission and life-critical operations. As the world’s first wireless carrier to achieve MEF certification for its Ethernet Layer 2 service, we can design, build and deliver carrier-grade connectivity and applications for organisations throughout Australia.

Reflections Partnership with Vertel and Purple Wi-Fi Build Smart Parks for the Future

Reflections Holiday Parks has committed almost $1 million to create a new Wi-Fi infrastructure across four of its holiday parks along the NSW North Coast, partnering with Vertel.

Reflections Holiday Parks CEO Steve Edmonds said the new Wi-Fi infrastructure was successfully up and running at Forster Beach, Seal Rocks, Scotts Head and Hawks Nest.

“The upgraded infrastructure at these popular parks has overcome connectivity issues and provides guests with an improved digital experience and better mobile phone reception,” Mr Edmonds said.

“Proper connectivity is important for our guests who expect to be able to keep in touch with family and friends, stream video from sites like Netflix, and more.

“The Group has invested a $316,837 government loan, with a total investment of $1 million over the next five years.”

Most people expect fast and reliable connectivity wherever they go. Due to the physical location and older infrastructure at the four coastal parks, Reflections contacted Vertel to provide a connectivity solution.

Vertel Commercial Director Tony Hudson said Vertel, worked with its analytics partner, Purple Wi-Fi to present a comprehensive solution for Reflections to help the Group deliver on its vision of highly available and reliable connectivity.

Mr Hudson said, “We delivered an adaptable Wi-Fi infrastructure with analytics that meets Reflections requirements now – and into the future.

“We are pleased to have provided an infrastructure solution which aligns with Reflection’s strategic vision, delivers value, and, most importantly, enhances customers’ experiences.

“Reflections can now offer a broader range of enhanced services at the parks with the new Wi-Fi infrastructure in place, such as corporate training events with reliable connectivity.”

Emergency management as well as guest comfort are critical with the Wi-FI infrastructure providing communication capabilities to isolated locations, like the Reflections’ park at Seal Rocks. Being able to guarantee this experience will help Reflections attract new and repeat customers to its parks.

Mr Hudson said, “Vertel has provided a mix of both fibre and fixed wireless connectivity services to the parks. Fixed wireless especially is ideal for hard-to-reach places – in effect we can go where others often can’t, cost- effectively.

“Our innovative network software allows Reflections to offer high performing connectivity across all of its parks, and manage that connectivity centrally, greatly simplifying network management and future-proofing the infrastructure.”

Vertel worked with Purple Wi-Fi to enrich Reflections’ connectivity service with analytics. A customisable splash page greets park Wi-Fi users, which can be utilised as a marketing vehicle for Reflections or its partner organisations. This helps the business capture visitor information, set rules around the customer journey, and report back on metrics such as the number of users. This will let Reflections ensure it continues to offer focussed, market leading services based on detailed customer profiles. The services also assist Reflections in making more informed operational decisions, such as about staffing levels, by knowing how many guests are typically onsite, and when.

Purple Wi-Fi Country Manager – Australia and New Zealand Oosman Abdul Kader said Purple Wi-Fi enabled Reflections to capture data on its customers through the Wi-Fi network designed and delivered by Vertel.

Mr Kader said, “Bookings are often made through third-party sites, so Reflections had no real way of capturing data on its customers through the Wi-Fi network.

“With Purple Wi-Fi, guests complete a simple form when they access the Wi-Fi, which records their information.

“Since the parks’ services have been in operation, Reflections has had 10,500 people use the Wi-Fi service. With this individual data, Reflections can now build a more complete picture of its customers, develop tailored campaigns and promotions with compelling offers, communicate with them through the channels they prefer during and after their stay and track the success of these campaigns.”

Cosy up in a cabin or campsite and enjoy some of the greatest destinations NSW has to offer. Visit www.reflectionsholidayparks.com.au to book at a Reflections Holiday Park now.

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About Reflections Holiday Parks
Reflections manages the operations of 37 holiday parks and community reserves on Crown land throughout NSW. Formed in 2013 to consolidate the operations of 28 coastal and nine inland holiday parks and reserves located on Crown land throughout NSW, the Group incorporated three holiday park brands, (North Coast Holiday Parks, South Coast Holiday Parks and Inland Waters Holiday Parks), under its corporate banner, Crown Holiday Parks.

Rebranded to Reflections Holiday Parks in February 2018, the Group brings its 37 holiday and community parks on Crown land under the one unified banner. The group is a not-for-profit organisation and reinvests its surplus funds across all its holiday and community parks, so visitors and regional communities can keep enjoying these pristine locations. The vision of Reflections Holiday Parks is to inspire all who visit
https://www.reflectionsholidayparks.com.au

About Vertel
Vertel is a wholly-owned, Australian national telecommunications carrier with over 40 years’ experience delivering critical network infrastructure and services to enterprise, government and service provider organisations. With a broad range of fixed and mobile network and cloud services, underpinned by excellence in delivery and on-going operations, we specialise in serving customers with high availability, performance, management and security requirements for business, mission and life-critical operations. As the world’s first wireless carrier to achieve MEF certification for its Ethernet Layer 2 service, we can design, build and deliver carrier-grade connectivity and applications for organisations throughout Australia. https://www.vertel.com.au/

About Purple Wi-Fi
Purple is a software solution that ‘sits’ on top of an existing guest Wi-Fi network. When guests connect, Purple captures their data via a captive login portal, and tracks their movement whilst in that venue using their devices’ unique MAC address.

The social WiFi offering allows users to gain free access to a public Wi-Fi networks through their existing social media accounts or a short form. By partnering with Purple WiFi, Reflections Holiday Parks gain valuable analytic insights into the profiles and movements of their customers and a sophisticated built-in marketing platform.
https://purple.ai/

Vertel partners with Virtutel to resell NBN Enterprise Ethernet

Vertel, Australia’s largest privately-owned telecommunications carrier, has partnered with Virtutel to resell NBN Enterprise Ethernet throughout regional Australia, providing high-speed, fibre-based internet so that communities can realise their smart cities potential.

Virtutel is an Australian-owned and operated full-service domestic and international telecommunications carrier. As one of two initial retail service providers (RSPs) to offer NBN Enterprise Ethernet, the service complements its business-grade bitstream TC-2 and TC-4 NBN products. Virtutel’s NBN Enterprise Ethernet product is available nationally from all 121 Points of Interconnect and allows for symmetric speeds between 10Mbps and 1Gbps.

Tony Hudson, commercial director, Vertel, said, “Virtutel’s NBN Enterprise Ethernet complements Vertel’s existing capability of providing connectivity to regional and remote areas of Australia contributing to these communities sustained economic and social benefits, and the ubiquity of Virtutel’s NBN offering makes this goal achievable. Vertel and Virtutel’s partnership is about building on existing national assets, in this case the NBN, to provide quality and equality of access across Australia.”

Michael Smith, general manager, Virtutel, said, “Virtutel has made a name for itself as a full-service wholesale domestic and international telecommunications provider of private network, internet, colocation, and voice services for business, enterprise, and government. This partnership with Vertel will let us extend the reach of our NBN Enterprise Ethernet due to its strong history in providing communications infrastructure in remote and regional areas throughout Australia.”

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About Virtutel
Virtutel is a full-service domestic and international telecommunications provider of private network, Internet, colocation and voice services targeted at business, enterprise and government. Virtutel also operates a National Tier 1 Carrier Grade IP Voice Network (“1499 Network”) within Australia.

Our services are specifically specialised for system integrators, IT consultants and managed service providers providing them with a complete outsourced and White Label Wholesale IP MPLS Data and Voice solution.

The Virtutel Network (AS24516) is a global network with the ability to provide services in Australia and New Zealand and further afield into Asia through its Singapore and Hong Kong presence and North America and Europe through its United States presence.

About Vertel
Vertel is a wholly-owned, Australian national telecommunications carrier with over 40 years’ experience delivering critical network infrastructure and services to enterprise, government and service provider organisations. With a broad range of fixed and mobile network and cloud services, underpinned by excellence in delivery and on-going operations, we specialise in serving customers with high availability, performance, management and security requirements for business, mission and life-critical operations. As the world’s first wireless carrier to achieve MEF certification for its Ethernet Layer 2 service, we can design, build and deliver carrier-grade connectivity and applications for organisations throughout Australia.

Vertel establishes Australian compliance for the Telo TE390 and the Telo M5 Push to Talk over Cellular (PoC) devices

Sydney, Australia – Vertel, Australia’s largest privately-owned telecommunications carrier, has met the compliance obligations including a declaration of conformity and RCM labelling for the Telo TE390 and the Telo M5 LTE devices used in their Push-to-Talk over Cellular (PoC) solution.

Vertel is the first Australian company to obtain compliance documentation from an accredited testing organisation. These LTE devices are part of a suite of three devices that customers can choose from as part of Vertel’s fully integrated PoC offering, which is already proving a game-changer for instant team and group communications. Vertel PoC takes all the great aspects of Land Mobile Radio (LMR) and integrates them with the capability of an enhanced voice, data and video messaging application and a choice of mobile networks, all supported by mobile device management. The third device in the suite is the Telo TE590, which is already compliant for Australia.

The Telo TE390 is a basic, portable, LTE handheld device used to bridge instant communications across organisations. It is ideal for use in industry sectors such as security, law enforcement, field services management, logistics, and aged care. The Telo M5 is an in-vehicle device offering boundary-less communication and instant response. It is particularly relevant for use in transport and logistics communications environments. The Telo TE590 is a more fully featured, handheld device with a larger battery, and larger screen that allows for gloved operation, which is proving a preferred option in the local government market.

According to ACMA: “The operation or use of communications equipment that is designed to work in Australia can cause interference with the operation of other equipment, endanger your health or endanger the safety of others.”

Andrew Findlay, executive director, Vertel, said, “This is what makes the compliance with the ACMA standards so important. While the declaration of conformity, Regulatory Compliance Mark (RCM) labelling and compliance testing process is both stringent and time consuming, we see it as imperative to provide peace of mind to customers that the devices are fit-for-purpose and fit-for use when it comes to specifications such as range, performance, electrical overcharge, and radiation.

“As the importer of the device, it is critical for dealers selling our PoC solution to end customers, and for end customers as well, to be confident that the devices supplied by Vertel comply with ACMA’s standards in Australia. It is both a legal requirement for organisations to use devices with a completed declaration of conformity and RCM label on the device in Australia, as well as an ethical one to ensure that workforce safety is upheld.

“Service Provider organisations can either undertake their own testing and certification or use accredited testing bodies. We have used an accredited testing organisation. Non-compliant or incorrectly labelled devices pose a risk to both the Service Provider and end user. This introduces an unacceptable level of operational risk for all parties. With Vertel, organisations can be assured that they won’t have issues with the performance of devices on the network and that they will deliver as expected.”

[1] https://www.acma.gov.au/theACMA/bringing-communications-equipment-into-australia

About Vertel
Vertel is a wholly-owned, Australian national telecommunications carrier with over 40 years’ experience delivering critical network infrastructure and services to enterprise, government and service provider organisations. With a broad range of fixed and mobile network and cloud services, underpinned by excellence in delivery and on-going operations, we specialise in serving customers with high availability, performance, management and security requirements for business, mission and life-critical operations. As the world’s first wireless carrier to achieve MEF certification for its Ethernet Layer 2 service, we can design, build and deliver carrier-grade connectivity and applications for organisations throughout Australia.

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