Intergen, the New Zealand-based subsidiary of ASX-listed Empired Limited, has been selected to deliver core components for the Department of Internal Affairs’ Te Ara Manaaki customer experience transformation programme, which is set to reimagine the way New Zealanders access government services.
The execution of contract documentation was completed at a signing ceremony on Tuesday 11 September, with an initial term of 5 years, plus two 2-year options to extend. As a key partner to the programme, Intergen expects to assist DIA with a range of additional services throughout the life of the programme.
The programme is charged with putting customers at the heart of identity and life event services, and making it easier for them to access these services.
With the development of online and mobile platforms, customers will be able to access the services they require, at a time and in a manner of their choosing.
The Department is the steward of New Zealanders’ identity and life event information, including birth and death certificates, marriage licences and certificates, passports, citizenship and other travel documents.
Simon Bright, Chief Operating Officer, Empired, said, “It is a true privilege for our team to be able to play a role in this highly impactful programme. We are excited to have the opportunity to change the way public services are made available to each of us in New Zealand.”
Empired Limited is an IT Services provider with a broad range of capabilities targeted at delivering enterprise IT solutions that improve efficiency, productivity and competitive advantage for our clients.
Our clients are medium to large corporate and government organisations within key industries including Energy and Natural Resources, State and Federal Government, Finance and insurance, Utilities and Transport.
We offer a broad range of services from managed services to digital transformation. Together they provide a breadth of service and expertise not seen in other consultancies of similar pedigree allowing Empired to deliver ‘end to-end’ business solutions that assist our customers in driving their key business outcomes.
With a team of over 1,000 people located throughout Australia, New Zealand and North America, Empired has built a reputation for service excellence. This combined with our strategy that is underpinned by initiative, innovation and growth ensures that in a dynamic and rapidly growing technology market place Empired is strongly positioned to capture market share and continue to build on its success.
About Intergen Limited
Intergen Limited, a subsidiary of Empired Limited, is one of Australasia’s leading dedicated Microsoft solutions providers member of the Microsoft Partner Network, with staff delivering information technology solutions across New Zealand and North America.
Intergen is an IT services provider with a broad range of capabilities targeted at delivering enterprise IT solutions that improve efficiency, productivity and competitive advantage for our clients. This breadth of service allows the delivery of ‘end to-end’ business solutions that assist our customers in driving their key business outcomes.