Micro Focus offers solutions to COVID-19-related organisational challenges for customers and partners

Micro Focus (LSE: MCRO; NYSE: MFGP) has identified solutions to the organisational challenges brought on by the recent global disruptions caused by COVID-19.  

As more employees work remotely, all digital applications are facing unexpected high traffic that affects their availability and user experience. Micro Focus can help ensure scalability of internal and external apps to cope with this increased load. 

Todd Parsonschannel director, Micro Focus, said, “In these unprecedented times, it’s important to find new ways to lead, collaborate, and stay in touch. As organisations work through these challenges step by step, it’s important to be aware that there are solutions to make remote working both highly productive and secure. The local Micro Focus team is focused on working with its customers and partners to update them and help them navigate this challenge. 

Micro Focus has identified the following solutions to key challenges organisations are facing due to the surge in remote working: 

  1. Performance testing for applications. The rapid move to remote working has led to an increase in online traffic as many employees connect to corporate servers via remote access for the first time. To ensure organisations can adapt to this influx of online traffic, they should use performance testing to quickly pinpoint and resolve issues. 
  2. Increase adoption rates of business applications with better trainingWith business needs instantly shifting to cope with the remote workforce, organisations are unable to train employees on new solutions in a facetoface environment. To counter this, organisations can use auto-generated, simulation-based learning content, job aids, and videos to create engaging digital learning content and structured on-boarding materials. 
  3. Address data security and access vulnerabilitiesThe new way of working may mean that more employees need access to data management tools. This creates issues of compliance, productivity, information privacy and security. Organisations need to make sure remote workers can access the data and systems they need with multifactor authentication and that email encryption is used to ensure data is not vulnerable. 
  4. Protecting virtual employee collaboration. Many organisations are turning to virtual communication methods such as video conferencing to collaborate. However, with the security of some virtual methods not guaranteedorganisations need to protect their business and employees by archiving and monitoring social media content. They should also consider an easy, enterprise-ready sync-and-share solution with real-time collaborative file editing capabilities to support collaboration. 
  5. Remote access to the cloudFor employees to remain productive when working from home, they need remote access to business-critical host and mainframe systems. Organisations need to provide secure, browser-based access to host systems to assist with this. 

Todd Parsons said, “Micro Focus is looking across its entire solution portfolio to identify ways it can help customers and partners adapt to the current market. Customers should reach out to their Micro Focus partners to see how they can help. In turn, Micro Focus is ready to assist partners with their own businesses and to address their customers’ challenges. For example, Micro Focus has produced  new learning paths for partners across the solution portfolios and the local team has highlighted key content from the recent virtual Micro Focus Universe events and other areas that would be highly relevant for partners to work through as a starting point. 

Read Micro Focus’s letter to customers and partners: 


About Micro Focus
Micro Focus helps organisations run and transform their business through four core areas of digital transformation: Enterprise DevOpsHybrid IT ManagementPredictive Analytics and Security, Risk & Governance. Driven by customer-centric innovation, our software provides the critical tools they need to build, operate, secure, and analyse the enterprise. By design, these tools bridge the gap between existing and emerging technologies—enabling faster innovation, with less risk, in the race to digital transformation.