Empired wins multimillion-dollar digital services contract with Western Power

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Empired Limited has secured two contracts with Western Power to provide a diverse range of digital services for up to seven years. Collectively the two contracts have an estimated value of $61m over the initial five year term.

An infrastructure managed services contract, with an estimated value of $31m over five years will see Empired provide end user computing services to more than 3,300+ Western Power staff and contractors, provide 24×7 service management leveraging Empired’s state-of-the-art service desk and national operations centres, manage all data centres and cloud operations, plus manage more than 2,000 network devices across 30 sites. Transition of these services will commence immediately and is expected to be completed by early August 2020.

In addition, Empired Limited has been awarded a preferred master IT supply contract with an estimated value of $30m over five years for the provision of a technology enhancement program in support of the managed services scope.

The technology enhancement program will see Empired continue to evolve core backend services to cloud and digital platforms. Empired has partnered with global giant HCL Limited to provide leveraged offshore resourcing and access to world-leading intellectual property (IP) in the energy and power distribution markets.

Russell Baskerville, managing director, Empired, said, “Empired is very proud to have been selected to partner with Western Power to deliver modern managed services across all of Western Power’s end user computing and core IT and operational technology infrastructure requirements.

“Western Power operates the majority of power distribution in Western Australia. It is a privilege and testament to Empired’s capability to be trusted by Western Power to manage systems that are critical to the safe and reliable distribution of power to Western Australia.”

Andrew Smith, CIO, Western Power, said, “Empired’s solution provided a modern approach to managed services, incorporating continuous innovation, the use of artificial intelligence operations, a state-of-the-art operations centre, and access to global IP and thought leadership through the HCL partnership. We are confident this will let Western Power drive improved efficiency and productivity while ensuring digital platforms are optimised to provide improved services to all stakeholders.

“The energy market is a rapidly changing landscape. With customers’ energy needs evolving, Western Power’s focus is always firmly on the future and we look forward to working with Empired through this journey.”

Russell Baskerville said, “While we navigate an uncertain economic climate as a result of the COVID-19 pandemic, Empired’s focus is on delivering on its commitments to Western Power. This contract win is testament to Empired’s extensive capability and its ability to compete and win against the largest Australian and International competitors.”

Western Power is a Western Australian State Government-owned corporation. Its vast transmission and distribution network connects Western Australians to a wide range of both traditional and renewable energy sources to power a vibrant modern lifestyle. It builds, maintains and operates the electricity network in the south west corner of Western Australia. The Western Power Network forms the vast majority of the South West Interconnected Network (SWIN).


About Empired Limited
Empired Limited is an IT services provider with a broad range of capabilities targeted at delivering enterprise IT solutions that improve efficiency, productivity and competitive advantage for our clients.

Our clients are medium to large corporate and government organisations within key industries including energy and natural resources, state and federal government, finance and insurance, utilities, and transport.

We offer a broad range of services from managed services to digital transformation. Together they provide a breadth of service and expertise not seen in other consultancies of similar pedigree allowing Empired to deliver ‘end to-end’ business solutions that assist our customers in driving their key business outcomes.

With a team of over 1,000 people located throughout Australia, New Zealand and North America, Empired has built a reputation for service excellence. This combined with our strategy that is underpinned by initiative, innovation and growth ensures that in a dynamic and rapidly growing technology marketplace Empired is strongly positioned to capture market share and continue to build on its success.