Digium introduces the Switchvox Softphone for iPhone

Wavelink LogoDecember 4, 2014 – Digium®, Inc. has announced the release of its Switchvox Softphone for iPhone app. This new app offers the power of a Digium IP Phone on an iPhone, to enable enterprise mobility for Digium’s Switchvox business phone system users. Like Digium’s desktop phone, the Switchvox Softphone for iPhone is simple to setup, and presents users with a rich feature-set to receive and make calls, check voicemail, set a personal status, and see a coworker’s status.

“The Switchvox Softphone for iPhone lets you take your business phone wherever you go, so that you have the tools you need to serve your customers effectively and collaborate with coworkers,” said Adam Kramer, product manager for the Switchvox product line. “Switchvox and the desktop Digium IP Phones set a high bar for quality and user experience, and the app raises that bar; it’s intuitive for users and effortless for administrators to manage.”

The app delivers the same powerful communications experience that traditional desktop phone users have with Switchvox. That robust feature set is now extended to employees who take advantage of their company’s Bring Your Own Device (BYOD) policy, as well as remote workers, telecommuters, and any of a company’s mobile workforce.

With the app, you can make and receive calls, record, transfer, and 3-way conference. Your favourite contacts are automatically displayed with their status details, and all of your Switchvox contacts are available for direct calls and transfers to voicemail. You can also access your iPhone contacts to dial any number via Switchvox. A call log displays your recent calls for easy reference and re-dialing, and audio options let you use the speaker or a headset.

The app also includes voicemail (play, delete, and call-back), and easy access to your status setting. The status you set in the app is available for your Switchvox coworkers to see, and can control what happens to your incoming calls and what greeting is played when callers reach your voicemail.
The Switchvox Softphone for iPhone supports iOS 8 and is available for free in the Apple Store https://itunes.apple.com/us/app/switchvox-softphone/id905124827?ls=1&mt=8.  It’s easily assigned to a Switchvox phone extension and requires a Switchvox subscription. For more details, see the www.digium.com/switchvoxmobility softphone web page.

-ENDS-

About Digium
Digium®, Inc. provides Asterisk® software, telephony hardware, and on-premises and hosted Switchvox business phone systems that deliver enterprise-class Unified Communications (UC) and UC as a Service (UCaaS) solutions at an affordable price. Digium is the creator, primary developer and sponsor of the Asterisk project; the world’s most widely used open source communications software. Asterisk turns an ordinary computer into a feature-rich communications server. A community of more than 80,000 developers and users worldwide uses Asterisk to create VoIP communication solutions in more than 170 countries. Since 1999, Digium has empowered developers to create innovative communications solutions based on open standards and open source software, providing an alternative to proprietary phone systems. Digium Switchvox Cloud and other cloud-based products and services are offered through Digium Cloud Services, LLC, a wholly owned subsidiary of Digium, Inc. Digium’s business communications products are sold through a worldwide network of reseller partners. More information is available at http://www.digium.com and http://www.asterisk.org.

The Digium logo, Digium, Asterisk, Asterisk SCF, Switchvox, Asterisk Business Edition, AsteriskNOW, Asterisk Appliance and the Asterisk logo are trademarks of Digium, Inc. All other trademarks are property of their respective owners.

About Wavelink
Wavelink specialises in the supply, marketing and support of a range of leading edge Enterprise Mobility and UC Solutions. Wavelink distributes a range of products from Meru Networks, Spectralink, Digium, Polycom and Purple WiFi. For more information please contact Wavelink on 1300 147 000.

Digium’s Switchvox Mobile Applications boost productivity by bringing key functionality to smartphones

iPhone and BlackBerry applications ensure ongoing connectivity for mobile workforce

HUNTSVILLE, Ala.-June 23, 2010 – Digium®, Inc., the Asterisk® Company, today announced the availability of Switchvox Mobile applications for iPhone and BlackBerry. The freely downloadable applications integrate with the company’s Switchvox Voice over IP (VoIP) Unified Communications (UC) solution to bring advanced UC functionality to employees even when they are away from the office. For more information, please visit http://www.digium.com/switchvox-mobile.

Switchvox Mobile applications are connected to an employee’s phone extension, so when mobile workers make a business call through Switchvox Mobile, the call appears to be from their work phone, rather than their mobile phone, and billing can be handled like any other call they would make from the office. To place a call using the Switchvox Mobile application, mobile workers can select a name from the company directory, dial the employee’s extension from the keypad, or easily return calls from the Voicemail and Call Log tools.

Switchvox Mobile applications provide key features, such as the ability to control voicemail greetings, access the full company directory, view missed calls, check voicemail, and easily return calls, all from a smartphone. Users can also set call rules while away from the office, ensuring that no matter where they are, they will receive important calls.

“Today’s workplaces are dynamic, with dispersed workforces and employees who are on the move or working in remote locations,” said Tristan Barnum, director of Switchvox product marketing. “These new applications make it easy for employees to use their smartphones to stay connected to the office, which results in better customer service, increased productivity, and more flexibility for employees. We know it’s important to meet the demands of the mobile workforce, and Switchvox Mobile keeps them connected no matter where they choose to work.”

Switchvox is a powerful IP PBX that integrates an easy-to-use web interface with UC features, including fax, chat and video calling. The most recent release of Switchvox enables users to access useful features such as call recording, visual voicemail, a searchable company directory, and call parking lots from either a web interface or desk phone handset. Switchvox Mobile is the next phase of connectivity, and maximizes the value that a company can derive from having a Switchvox phone system.

Availability
Switchvox Mobile for iPhone is free of charge and available now through the iTunes App Store. It is compatible with iPhone, iPod touch, and iPad.

Switchvox Mobile for the BlackBerry is free of charge and available now through BlackBerry App World. It is compatible with the Bold, Curve, Pearl, Storm, and Tour models.

The Switchvox Mobile applications can be used in demo mode, which does not require connectivity to a Switchvox phone system.