M-Files exceeds 30 percent growth in annual recurring revenue in 2018

M-Files exceeds 30 percent growth in annual recurring revenue in 2018

Company’s ten-year compound revenue growth surpasses 3,000 percent

Sydney, AustraliaM-Files Corporation, the intelligent information management company, announced its tenth consecutive year of strong growth, driven by its innovative digital business solutions that help organisations easily find, manage and process documents and information in context from any device.

Continuing the successful expansion of its Software-as-a-Service (SaaS) business model, M-Files grew its annual recurring revenue (ARR) in 2018 by more than 30 percent over 2017. ARR from customers using the company’s cloud-based service grew even faster at over 70 percent year over year. Strong performance in 2018 is the latest milestone in the company’s sustained track record, resulting in a compound revenue growth rate of more than 3,000 percent over the last ten years.

“2018 was another exciting year for M-Files during which our growth dramatically outpaced the overall market, a clear indication that businesses are readily embracing our unique intelligent information management approach,” said Miika Mäkitalo, CEO at M-Files Corporation. “Along with the release of M-Files Online, a compelling new SaaS solution, our rapidly growing partner network and widening global footprint were crucial to our success.”

Exponential customer and partner growth

M-Files added over 1,000 new customers in 2018, bringing the total number of customers using the platform to more than 9,000 worldwide, including global enterprises in manufacturing, professional services, construction, financial services, life sciences, energy, real estate, healthcare and more. In addition, the number of customers using the company’s cloud service increased by more than 75 percent in 2018.

M-Files also extended its global partner network with the addition of major brands, such as Konica Minolta, Ricoh, Iron Mountain and Kyocera, among others, adding to the growing list of hundreds of partners around the world with specialised expertise in key use cases, vertical industries and systems integration.

M-Files Online extends leadership in intelligent information management

The company also launched M-Files Online, the only truly hybrid intelligent information management platform that allows customers to implement both cloud and on-premises solutions without having to separately purchase licenses for each. New artificial intelligence capabilities were also introduced to automate document handling and related processes, such as automatic tagging and classification.

Building upon the Intelligent Metadata Layer introduced in 2017, M-Files also launched ten new connectors, including SharePoint, OneDrive for Business, OpenText Content Server, IBM FileNet P8, Documentum, Amazon S3 and Microsoft SQL Server.

Global investment and recognition

In 2018, M-Files raised 27 million euros from the European Investment Bank (EIB), one of the EIB’s largest IT sector investments to date, to further fuel technology development and international expansion.

The company was also recognised for its visionary approach to information management, including being named a Visionary in the Gartner 2018 Magic Quadrant for Content Services Platforms (CSP), the Leader in the Nucleus Research ECM Technology Value Matrix, and the Best Document Management Software/System for Law Firms by Inc. Magazine. Moreover, M-Files was honoured with the prestigious Internationalisation Award by the President of the Republic of Finland for its global success, innovative intelligent information management solutions and positive impact on the Finnish economy.

For more information, visit www.m-files.com.

About M-Files Corporation
M-Files provides a next-generation intelligent information management platform that improves business performance by helping people find and use information more effectively. Unlike traditional enterprise content management (ECM) systems or content services platforms, M-Files unifies systems, data and content across the organisation without disturbing existing systems and processes or requiring data migration. Using artificial intelligence (AI) technologies in its unique Intelligent Metadata Layer, M-Files breaks down silos by delivering an in-context experience for accessing and leveraging information that resides in any system and repository, including network folders, SharePoint, file sharing services, ECM systems, CRM, ERP and other business systems and repositories. Thousands of organisations in more than 100 countries use M-Files for managing their business information and processes, including NBC Universal, OMV, Rovio, SAS Institute and thyssenkrupp. For more information, visit www.m-files.com.

M-Files exceeds 30 percent growth in annual recurring revenue in 2018

M-Files exceeds 30 percent growth in annual recurring revenue in 2018

Company’s ten-year compound revenue growth surpasses 3,000 percent

Sydney, AustraliaM-Files Corporation, the intelligent information management company, announced its tenth consecutive year of strong growth, driven by its innovative digital business solutions that help organisations easily find, manage and process documents and information in context from any device.

Continuing the successful expansion of its Software-as-a-Service (SaaS) business model, M-Files grew its annual recurring revenue (ARR) in 2018 by more than 30 percent over 2017. ARR from customers using the company’s cloud-based service grew even faster at over 70 percent year over year. Strong performance in 2018 is the latest milestone in the company’s sustained track record, resulting in a compound revenue growth rate of more than 3,000 percent over the last ten years.

“2018 was another exciting year for M-Files during which our growth dramatically outpaced the overall market, a clear indication that businesses are readily embracing our unique intelligent information management approach,” said Miika Mäkitalo, CEO at M-Files Corporation. “Along with the release of M-Files Online, a compelling new SaaS solution, our rapidly growing partner network and widening global footprint were crucial to our success.”

Exponential customer and partner growth

M-Files added over 1,000 new customers in 2018, bringing the total number of customers using the platform to more than 9,000 worldwide, including global enterprises in manufacturing, professional services, construction, financial services, life sciences, energy, real estate, healthcare and more. In addition, the number of customers using the company’s cloud service increased by more than 75 percent in 2018.

M-Files also extended its global partner network with the addition of major brands, such as Konica Minolta, Ricoh, Iron Mountain and Kyocera, among others, adding to the growing list of hundreds of partners around the world with specialised expertise in key use cases, vertical industries and systems integration.

M-Files Online extends leadership in intelligent information management

The company also launched M-Files Online, the only truly hybrid intelligent information management platform that allows customers to implement both cloud and on-premises solutions without having to separately purchase licenses for each. New artificial intelligence capabilities were also introduced to automate document handling and related processes, such as automatic tagging and classification.

Building upon the Intelligent Metadata Layer introduced in 2017, M-Files also launched ten new connectors, including SharePoint, OneDrive for Business, OpenText Content Server, IBM FileNet P8, Documentum, Amazon S3 and Microsoft SQL Server.

Global investment and recognition

In 2018, M-Files raised 27 million euros from the European Investment Bank (EIB), one of the EIB’s largest IT sector investments to date, to further fuel technology development and international expansion.

The company was also recognised for its visionary approach to information management, including being named a Visionary in the Gartner 2018 Magic Quadrant for Content Services Platforms (CSP), the Leader in the Nucleus Research ECM Technology Value Matrix, and the Best Document Management Software/System for Law Firms by Inc. Magazine. Moreover, M-Files was honoured with the prestigious Internationalisation Award by the President of the Republic of Finland for its global success, innovative intelligent information management solutions and positive impact on the Finnish economy.

For more information, visit www.m-files.com.

About M-Files Corporation
M-Files provides a next-generation intelligent information management platform that improves business performance by helping people find and use information more effectively. Unlike traditional enterprise content management (ECM) systems or content services platforms, M-Files unifies systems, data and content across the organisation without disturbing existing systems and processes or requiring data migration. Using artificial intelligence (AI) technologies in its unique Intelligent Metadata Layer, M-Files breaks down silos by delivering an in-context experience for accessing and leveraging information that resides in any system and repository, including network folders, SharePoint, file sharing services, ECM systems, CRM, ERP and other business systems and repositories. Thousands of organisations in more than 100 countries use M-Files for managing their business information and processes, including NBC Universal, OMV, Rovio, SAS Institute and thyssenkrupp. For more information, visit www.m-files.com.

M-Files recognised as a Visionary in Magic Quadrant for Content Services Platforms for third consecutive year

M-Files positioned as a Visionary based on completeness of vision and ability to execute.

M-Files Corporation, the intelligent information management company, announced that the company has been recognised as a Visionary in Gartner, Inc.’s 2018 Magic Quadrant for Content Services Platforms. This is the third consecutive year that Gartner has positioned M-Files as a Visionary based on the company’s completeness of vision and ability to execute.

The industry continues to shift from traditional, siloed document management and enterprise content management systems toward more open, unified and intelligent content services platforms. Rather than forcing all information into a single, monolithic system, the new wave of content services platforms (CSP), in addition to providing their own repository, support accessing and managing information in other systems. M-Files offers this capability with both traditional content repositories and core business systems, such as CRM and ERP.

According to Gartner’s 2018 Magic Quadrant for Content Services Platforms, “The evolving product landscape for content services platforms creates new opportunities for digital business transformation.” In addition to providing full SaaS public cloud support for those who need or desire it, the M-Files intelligent information management platform also uniquely offers both cloud and on-premises options with a single user license, providing instant cloud readiness for those organisations wishing to continue to leverage investments in on-premises systems and infrastructure. This enables organisations to move parts of their business systems and processes to the cloud in a phased manner, allowing them to start leveraging new capabilities and services that are only available in the cloud, such as the ability to rapidly scale up or down, geographic redundancy and massively parallel computing resources that power new artificial intelligence services.

Gartner continues, “The worldwide content services software revenue totaled $9.6 billion in 2017 (up from $8.4 billion in 2016). The overall market grew 15.7% in U.S. dollars in 2017 (down from 16.0% in 2016).” M-Files Online offers a new invention called the Intelligent Metadata Layer that enables organisations to develop new use cases and refine existing ones in the parts of the organisation that are driving innovation, while allowing others to continue to utilise existing systems and processes undisturbed. This enables organisations to advance and improve while also simplifying change management and avoiding expensive and time-consuming migration projects, two traditional obstacles to innovation.

“We believe that our recognition by Gartner as a Visionary for the third consecutive year is a testament to our success in changing the way the world manages information,” said Miika Mäkitalo, CEO at M-Files Corporation. “Our strong growth in revenue, our customer base and partner network illustrate that it’s not just a vision of the future, but reality today.”

M-Files grew revenue by more than 37 percent in 2017 over 2016, including strong growth in its global partner network, now numbering more than 600 partners worldwide. The company also achieved a 121 percent increase in cloud revenue in 2017 and sustained a cumulative revenue growth of more than 2,500 percent over the last eight years. In addition, M-Files recently received EUR 27 million from the European Investment Bank (EIB) to support this international growth, partner channel expansion and acceleration of R&D.

Gartner, Magic Quadrant for Content Services Platforms, Karen Hobert, Michael Woodbridge, Monica Basso, 25 October 2018.The report was previously titled the Magic Quadrant for Enterprise Content Management.

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Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organisation and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About M-Files Corporation

M-Files provides a next-generation intelligent information management platform that improves business performance by helping people find and use information more effectively. Unlike traditional enterprise content management (ECM) systems or content services platforms, M-Files unifies systems, data and content across the organisation without disturbing existing systems and processes or requiring data migration. Using artificial intelligence (AI) technologies in its unique Intelligent Metadata Layer, M-Files breaks down silos by delivering an in-context experience for accessing and leveraging information that resides in any system and repository, including network folders, SharePoint, file sharing services, ECM systems, CRM, ERP and other business systems and repositories. Thousands of organisations in more than 100 countries use M-Files for managing their business information and processes, including NBC Universal, OMV, Rovio, SAS Institute and thyssenkrupp. For more information, visit www.m-files.com.

M-Files is a registered trademark of M-Files Corporation. All other registered trademarks belong to their respective owners.

M-Files uses its intelligent information management system to achieve ISO quality and security certifications

Company easily achieves certification using its own solution, which enables any business to embed best practices, standards and risk management in daily work

M-Files Corporation, the intelligent information management company, announced it has achieved recertification for ISO 9001:2015, the world’s leading quality management standard, and maintained its ISO/IEC 27001:2013 certificate for the information security system associated with its cloud operations. M-Files is one of only a few select vendors in the information management space that has achieved both of these certifications, and in particular, by deploying its own information management and QMS product.

The ISO 9001:2015 certification recognises M-Files for the quality management system (QMS) the company uses for its core business processes related to designing, developing, delivering and supporting information management software and related services. Unlike prior ISO 9001 editions, which focused on the requirements for effective quality management in an organisation, the new ISO standard requires organisations to proactively evaluate and address potential risks that may be present in daily operations.

M-Files also renewed its ISO/IEC 27001:2013 certification for the information security system the company uses for its cloud operations. The company performs regular internal and external audits of its systems and processes to ensure it maintains compliance in managing its customers’ data and services. The success of these annual audits continues to prove the reliability and security of M-Files as a service provider of information management solutions in the cloud.

To achieve these certifications and ensure its quality and security policies and procedures are followed throughout its operations, M Files has implemented its own compliance and quality management solution, M-Files QMS. M-Files QMS is purpose-built to not only document the policies and procedures with which an organisation must comply, but also to ensure that they actually follow them day-to-day, while also automatically collecting evidence to quickly and easily prove compliance when required, such as in an audit.

“M-Files is succeeding in the market by making formerly complicated and highly-specialised information management capabilities, particularly those associated with compliance and quality management, available to any business,” said Miika Mäkitalo, CEO of M-Files. “We’ve taken that to heart by using our own solution to comply with the very same demanding standards required by many of our customers. We don’t just see this as offering a better solution to the traditional markets for compliance and quality management solutions, rather, we’re committed to truly enabling essentially any company to benefit from proven quality and risk management processes by embedding them in the very tools users readily adopt to make their daily work easier.”

According to Kiwa Inspecta, the organisation that performed the independent audit, M-Files has globally harmonised processes, procedures and tools as well as transparent planning and reporting. In addition, the auditors found at M-Files a unified, quality and security minded company culture that employs well-structured onboarding practices. Using its own solution to create a certified quality and information security management system (ISMS), M-Files has been able to efficiently extend its quality management and security policies throughout its headquarters in Finland and the United States, as well as its new subsidiaries in France and Canada.

“M-Files has shown strong commitment to fulfilling the requirements of ISO 9001 and ISO/IEC 27001, and a spirit of continuous improvement,” says Tuukka Haarni, lead auditor at Kiwa Inspecta. “Any observed deviations and improvement possibilities are promptly addressed, and the needed process adjustments carried out efficiently.”

Learn more about the enterprise-grade security features and M-Files QMS and about how M-Files and its customers continue to uphold and exceed important information management standards and regulations.

About Kiwa Inspecta
Kiwa Inspecta is the leading provider of inspection, testing, certification and technical consultancy services in Northern Europe. Kiwa creates trust by contributing to the transparency of the quality, safety and sustainability of products, services and organisations as well as of personal and environmental performance. www.inspecta.fi/en/

About M-Files QMS
M-Files QMS is an easy-to-use quality management solution that organisations use to support compliance with the requirements of ISO 9001:2015, ISO 27001, ISO 27002, FDA 21 CFR Part 11, EU GMP Annex 11, and many others. M-Files QMS is ideally suited for businesses in quality-intensive and highly regulated industries, including industrial machinery, life sciences, petrochemicals, food production, transportation, mining and other process-related and discrete manufacturing sectors. For more information, visit http://www.m-files.com/qms.

About M-Files Corporation
M-Files provides a next-generation intelligent information management platform that improves business performance by helping people find and use information more effectively. Unlike traditional enterprise content management (ECM) systems or content services platforms, M-Files unifies systems, data and content across the organisation without disturbing existing systems and processes or requiring data migration. Using artificial intelligence (AI) technologies in its unique Intelligent Metadata Layer, M-Files breaks down silos by delivering an in-context experience for accessing and leveraging information that resides in any system and repository, including network folders, SharePoint, file sharing services, ECM systems, CRM, ERP and other business systems and repositories. Thousands of organisations in more than 100 countries use M-Files for managing their business information and processes, including NBC Universal, OMV, Rovio, SAS Institute and thyssenkrupp. For more information, visit www.m-files.com.

M-Files is a registered trademark of M-Files Corporation. All other registered trademarks belong to their respective owners.