While many organisations in Australia and New Zealand have established an enterprise mobile strategy, there is still work to be done to get the full benefits, according to findings from the ANZ Enterprise Mobile Index report, released today by Red Hat, Inc. (NYSE: RHT), the world’s leading provider of open source solutions.
The study, which provides a snapshot of enterprise mobile strategies and adoption across Australia and New Zealand, found that 65 per cent of respondents have an enterprise mobile strategy in place. Yet, just 15 per cent of respondents have a mobile-first strategy, which means that mobile devices and applications are used across the organisation as a means to transform business processes to drive innovation in a unified way.
To be successful in gaining the benefits from their mobile strategy, organisations should evolve in a way that supports both the agility of new mobile initiatives and the stability of core IT functions. Infrastructure that supports an agile approach to mobility-based business solutions gives organisations the capacity to quickly make changes and innovate.
Key findings from the Index include:
- Many enterprise mobile strategies are internal-facing. 64 per cent of respondents are targeting employees with their mobile strategies, while 27 per cent are targeting customers. This suggests there is room for organisations to respond to increased demand from customers to engage with organisations via mobile platforms.
- Security is a major challenge to enterprise mobility development. Almost 80 per cent of respondents identified security as a ‘high priority’ (45 per cent) or second ’high priority’ (33 per cent) challenge to the mature development of an enterprise mobile strategy. This is followed by back-end integration, with 23 per cent of respondents identifying it as a ‘high priority’ challenge. This is not surprising, given the close relationship between the two, as organisations must focus not only on securing data but also securely integrating apps into business systems. Many platform solutions and Mobile Backend-as-a-Service (MBaaS) platforms today are designed to address both needs.
- IT skills shortages are preventing mobile maturity. Just over half (51 per cent) of respondents indicated that their companies do not have the right skills internally to develop and support their mobile enterprise strategy. This suggests the ANZ region is experiencing a skills shortage in the areas of mobile integration and application development. Organisations should consider using a central mobile platform to foster collaboration between internal and external third parties to help alleviate these resource and skills issues.
The Red Hat ANZ Enterprise Mobile Index canvassed the opinions of 150 senior IT and management decision-makers (89 in Australia and 61 in New Zealand). The Index was conducted by third-party marketing company Outsource and sponsored by Red Hat.
Max McLaren, regional vice president and general manager, Red Hat
“Enterprise mobility adoption is steadily rising in Australia and New Zealand as organisations find new ways to streamline operational efficiency, increase productivity, and collaborate more effectively. Over time, more and more organisations are expected to overcome the barriers holding back their mobile strategies, which we believe will lead to an increased focus on enterprise mobility in the coming years.”
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