Fluke Networks introduces “AANPM for Dummies,” a how-to guide for an integrated approach to network and application performance management

Fluke NetworksNovember 10, 2014 – When an organisation’s network slows down, or fails completely, irate end users don’t care where the problem resides; they just want it fixed. The increasing complexity and interdependencies of today’s IT environments have given rise to a more integrated approach to network and application performance monitoring called Application-Aware Network Performance Management (AANPM). To help IT professionals understand how best to implement and use AANPM, Fluke Networks has launched a new guidebook, called AANPM for Dummies. Written specifically for network engineers, IT directors and CTOs, this downloadable eBook introduces the latest advances in network and application monitoring in six easy-to-read chapters. AANPM for Dummies removes the mystery surrounding AANPM.

Traditional network troubleshooting can be a time-consuming, frustrating process that adversely affects the end user experience, and ultimately the bottom line. AANPM offers engineers a more accurate and pinpointed view of both the network and applications, which reduces time spent debating where an issue originated.

The eBookexplains how AANPM provides clarity and in-depth analysis of the relationships between a network and the applications running on it. Focused on end-user benefits, the book walks through the various unintended challenges created by traditional network management systems and outlines how the growing complexity of networks and the rising demands from end users require a more holistic monitoring approach. It also describes the building blocks needed for successful AANPM and provides several lessons Fluke Networks has learned from hundreds of AANPM implementations.

Doug Roberts, director of Enterprise Products at Fluke Networks commented, “This eBook is ideal for network engineers, IT managers or anyone who cares about delivering the best possible experience to their end users. While we wanted the book to describe the finer points of AANPM, we also didn’t want to over-complicate it. We are very pleased with the final result and look forward to learning what our customers and prospects think of it.”

“The strength and reach of the globally recognised ‘For Dummies’ brand helps its clients speak to their customers across the world and spread their message in a variety of formats and translations,” added Steven Edwards, Development Editor at Wiley Content Management, publishers of the ‘For Dummies’ series.

“Written in an easy-going, conversational style, For Dummies books take the mystery out of complex subjects and make them understandable and engaging. For Dummies are proud to have produced Application-Aware Network Performance Management for Dummies in association with Fluke Networks and are confident this book will prove useful to anyone involved with application and network performance management.”

AANPM for Dummies is available now for immediate download at http://www.flukenetworks.com/AANPM-for-Dummies.

To learn more about AANPM, visit Fluke Networks’ resource centre here.

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About Fluke Networks

Fluke Networks is the world-leading provider of network test and monitoring solutions to speed the deployment and improve the performance of networks and applications. Leading enterprises and service providers trust Fluke Networks’ products and expertise to help solve today’s toughest issues and emerging challenges in WLAN security, mobility, unified communications and data centres. Based in Everett, Wash., the company distributes products in more than 50 countries. For more information, visit www.FlukeNetworks.

For additional information and updates, follow Fluke Networks on social media.

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LinkedIn: http://www.linkedin.com/company/fluke-networks

Fluke Networks positioned in the Leaders Quadrant in Gartner’s 2014 Magic Quadrant for Network Performance Monitoring and Diagnostics

Fluke NetworksMarch 17, 2014Fluke Networks, a world-leading provider of network monitoring and test solutions, has announced Gartner, Inc. has positioned the company’s Visual TruView™ solution in the Leaders quadrant of the “Network Performance Monitoring and Diagnostics (NPMD)” report.*

The report, which is the first Magic Quadrant from Gartner on the Network Performance Monitoring and Diagnostics (NPMD) market, foreshadows growth in this emerging technology market. It emphasises the need for a single integrated solution to monitor, troubleshoot and analyse networks and—even more important—the applications and services they carry.

Market analysis conducted by Gartner noted the growing interest in the NPMD market, also referred to as Application-aware Network Performance Management (AANPM). Increasingly, companies are realising how essential it is to understand their customers’ and end users’ experience with their networks and applications. They recognise the need to proactively monitor their networks’ performance and quickly react to troubleshoot and repair outages and degradations that affect the experience of users and customers. Real-time performance, historical performance and predictive behaviour capabilities were among the criteria in the quadrant, as were flow-based data and network packet analysis.

“Gartner’s decision to develop the NPMD report highlights the growing importance of this market and emphasises just how vital network and application performance management is to helping enterprises achieve their business goals,” said Daryle DeBalski, vice president and general manager of the Fluke Networks Visual business unit. “As one of the leading NPMD solutions, Visual TruView helps IT professionals redefine their ability to deliver first-rate network and application experience to end users and customers by empowering teams to collaborate across domains and focus on service, rather than defending their turf.”

A recent survey of network professionals conducted by Fluke Networks** indicated that more than half do not have the tools they need to quickly and accurately identify issues with VoIP, applications and other network performance issues. Fluke Networks’ offering in the NPMD space – Visual TruView – is a unified AANPM solution that incorporates five tools in one, including real-time user experience monitoring, packet stream-to-disk, NetFlow/IPFIX collection, device health, and VoIP QoS. TruView enables network engineers to gather data from multiple sources, providing both a wide breadth of visibility and the detailed forensic data required to solve the toughest problems.

TruView was also designed with ease of use and ultimate value in mind. From deployment and day-to-day use to expansion, TruView is regarded as one of the best values in the industry. When combined with other offerings in the Fluke Networks portfolio, TruView provides unique capabilities; for example, by using OptiView XG as an endpoint, Visual TruView can extend into the access network to solve Wi-Fi issues and other site-based concerns.

To read a complementary version of the Gartner, Inc. “2014 Magic Quadrant for Network Performance Monitoring and Diagnostics,” visit www.flukenetworks.com/gartner.

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About the Magic Quadrant
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner’s research organisation and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About Fluke Networks
Fluke Networks is the world-leading provider of network test and monitoring solutions to speed the deployment and improve the performance of networks and applications. Leading enterprises and service providers trust Fluke Networks’ products and expertise to help solve today’s toughest issues and emerging challenges in WLAN security, mobility, unified communications and data centres. Based in Everett, Wash., the company distributes products in more than 50 countries. For more information, visit http://www.FlukeNetworks.com.

For additional information, promotions and updates, follow Fluke Networks on Twitter @FlukeNetVisual, on Facebook, or on the LinkedIn Company or Group page.

*Gartner, Inc. “Magic Quadrant for Network Performance Monitoring and Diagnostics” by Jonah Kowell, Vivek Bhalla and Colin Fletcher, March 6, 2014

**Fluke Networks Market Research, 2013

Four network BYOD impacts every organisation should be aware of

Fluke NetworksJuly 30, 2013 – Businesses have much to gain by embracing the bring-your-own device (BYOD) trend. While most organisations are already moving in this direction, many have yet to fully understand and address the multitude of effects that BYOD has on enterprise WLAN performance, security and compliance. Fluke Networks shares four network BYOD impacts every organisation should be aware of when monitoring the corporate network.

IT initiatives to tackle BYOD challenges often focus on mobile device and data management. Those measures can be critical for successful BYOD adoption. For example, using a mobile device manager to provision secure WLAN settings and remove them after device loss, theft, or retirement. However, these do not fully address the many ways in which BYOD affects corporate networks.

Chris Taylor, Regional Sales Director – Asia Pacific – HATA Region, said, “Today’s BYOD challenge is to find effective methods and tools to discover smart devices used in the workplace, assess their impact on the corporate network, reduce unwanted side-effects and facilitate trouble-free business-appropriate use.”

Four network BYOD impacts every organisation should be aware of

1. Unplanned devices compete for scarce airtime and drain WLAN capacity. Network planners have traditionally designed for the capacity required by corporate assets such as the number of IT-procured laptops. However, the number of smart devices carried by each individual continues to grow, surging in unpredictable ways. When employees return to work after a holiday with new BYO smartphones and tablets, capacity planning assumptions can be quickly blown out. Not only does competition for shared channels grow, but Wi-Fi chipsets in consumer electronics differ.

2. BYODs behave in unexpected ways, degrading overall performance. When IT departments select a smart device, network planners can first verify interoperability and isolate constraints like unsupported Wi-Fi data rates or modes that cause some clients to use more airtime. However, IT has little control over BYOD selection. Most BYODs are less robust consumer-grade devices. For example, although iPads support 5 GHz, they aggressively prefer 2.4 GHz, which can lead to unexpected starvation of Wi-Fi phones and other single-band devices sharing limited 2.4 GHz channels. Android tablet and smartphone Wi-Fi behaviours are even more varied.

3. BYODs may operate insecurely, jeopardising corporate assets. Today, virtually all Wi-Fi-certified smart devices, including BYODs, are capable of supporting WPA2-Enterprise security. However, corporate WLANs secured with WPA2-Enterprise are sometimes off-limits to unapproved BYODs that aren’t enrolled in directories or issued certificates for 802.1X authentication. These unapproved BYODs may then resort to using open guest WLANs where they expose traffic to eavesdropping and various man-in-the-middle attacks. When IT does not monitor BYOD activity, such exposures go undetected.

4. Even approved BYODs can be difficult or costly to troubleshoot. Consumer-grade smart devices often lack remote diagnostic interfaces and tools for help desks to investigate and resolve problems. For example, remote control agents supported on laptops and Windows phones are unavailable for iPhones and iPads due to Apple iOS restrictions. While some Android original equipment manufacturers (OEM) offer proprietary extensions for logging and diagnostics, the vast majority of Android BYODs support very limited administrative application programming interfaces (API) that don’t help IT troubleshoot remotely. As a result, malfunctioning BYODs often remain a mystery, sapping WLAN performance indefinitely. Further, BYODs have grown so numerous that IT departments may not have sufficient staff to troubleshoot them.

Taylor said, “Ignoring the BYOD impact on corporate networks can degrade business efficiency and increase operating costs. Until organisations acknowledge and address these challenges, they can’t harness the business benefits such as using BYOD to reduce monthly telecom spend and liability for personal use of corporate phones.”

-ENDS-

About Fluke Networks
Fluke Networks is the world-leading provider of network test and monitoring solutions to speed the deployment and improve the performance of networks and applications. Leading enterprises and service providers trust Fluke Networks’ products and expertise to help solve today’s toughest issues and emerging challenges in WLAN security, mobility, unified communications and data centres. Based in Everett, Wash., the company distributes products in more than 50 countries. For more information, visit www.flukenetworks.com.

Fluke Networks launches Visual TruView, industry’s first truly unified, performance monitoring and troubleshooting solution

GR_TruView_Screen_blow-outMarch 15, 2013Fluke Networks has announced Visual TruView™appliance, the first truly unified, single-box network and application performance monitoring and troubleshooting solution. Visual TruView’s integrated approach fills an important need in the market; a recent survey of network professionals conducted by Fluke Networks indicated that more than half don’t have the tools they need to quickly and accurately identify issues with VoIP, application transactions and other network performance issues.

To speed problem resolution, TruView integrates the separate disciplines of network and application performance monitoring, element managers and Stream to Disc (S2D) with up to 10G performance,1 so engineers never have to waste time performing “swivel chair “correlations across multiple tool sets. To ensure these integrated functions operate without degrading performance, Visual TruView has 2.5 times more analytical processing power than any competing solution. Plus, TruView features a single, correlated dashboard that makes it easy for engineers to drill down to individual or group of flows, packets or transactions of any user, site or period of time in just a few clicks. Furthermore, it offers automatic identification and configuration of applications and networks, so set up takes just 15 minutes or less.2

An increased need for visibility into network performance and the true cause of issues is clearly a driver for today’s IT pros worldwide. “The consequence of this evolution is that the network is placed in a highly visible position in the context of IT operations,” according to Gartner. “When an application fails, it is a natural assumption to blame the network, justifiably or not. To redress this perception, the network operations staff needs to recognise the strategic value in real user experience monitoring on a constant basis, identifying underutilised resources and optimising their infrastructures where possible.”3

“TruView was built from the ground up to provide this visibility,” said Daryle DeBalski, vice president and general manager of the Fluke Networks’ Visual business unit. “We’ve reinvented the way engineers can see and manage issues with today’s complex networks so they can move to immediate resolution. TruView changes the game on speed and collaboration for our customers.”

Fluke Networks President, Arif Kareem adds, “Fluke Networks is built on a 20-year legacy of providing innovative solutions that speed the deployment and analysis, and ease the monitoring of networks and applications. TruView is a clear demonstration of our customer commitment to continuing this legacy.”

Visual TruView is available immediately, worldwide.

1. Certified by Tolly Group, 2012.
2. Fluke Networks market research, 2012.
3. Gartner, Inc., NPM Delivers Improved Network Visibility to IT Operations, Vivek Bhalla, Jonah Kowall, October 24, 2012.

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About Fluke Networks
Fluke Networks is the world-leading provider of network test and monitoring solutions to speed the deployment and improve the performance of networks and applications. Leading enterprises and service providers trust Fluke Networks’ products and expertise to help solve today’s toughest issues and emerging challenges in WLAN security, mobility, unified communications and data centres. Based in Everett, Wash., the company distributes products in more than 50 countries. For more information, visit www.FlukeNetworks.com.