Fluke Networks launches Network Time Machine™ LTE/VoLTE to ensure optimal user experience on wireless networks

NTM-PortableJune 10, 2014Fluke Networks has unveiled the Network Time Machine™ LTE/VoLTE, a portable LTE troubleshooting appliance that helps wireless carriers resolve network performance issues quickly and cost effectively. This ability is crucial to reducing customer churn, as subscribers who switch wireless carriers increasingly point to poor customer care and inadequate network performance as their reason for leaving. The Network Time Machine provides extensive network and application visibility, as well as the forensic details necessary to solve signalling or data performance problems in 20 Gbps carrier environments. Using Network Time Machine, carriers can measure and prove network performance, resolve subscriber issues and deliver the best possible consumer experience to meet growing voice, video, and data demands.

“The proliferation of affordable smartphones, tablets, and other devices has sparked an ever-increasing popularity of mobile videos, games, and data applications,” said Amit Rao, general manager of the Carrier Wireless Core product line. “While networks have evolved from 3G to 4G/LTE to meet performance demands, network monitoring technologies have not kept pace. Network Time Machine LTE/VoLTE is the first troubleshooting appliance that can deliver the 20Gbps performance required for high-performance wireless networks and—even more important—for creating loyalty among today’s fickle wireless subscribers.”

According to a recent Ovum survey*, 27 per cent of wireless subscribers who had changed carriers in the previous month cited “low network quality/speed of the services” as their reason for switching. More than 30 per cent said poor customer care was a key reason.

While today’s wireless carriers need better and faster ways to resolve the network issues that drive customer complaints, most of their network engineers rely on solutions that lack capture performance or fragile appliances that must be shipped to unmonitored high-traffic LTE port locations. These tools often break and require complex configurations to make them operational.

Network Time Machine LTE/VoLTE is a rugged appliance that solves both problems. It identifies and resolves issues before subscriber frustration and churn concerns grow. The solution’s unique performance bottleneck analysis (PBA) automatically discovers applications and reports performance trending metrics by server, network, and client site. These metrics show where application time is spent and immediately identifies the root cause of customer complaints about performance. Network Time Machine also provides voice and video traffic analysis and playback, enabling carriers to troubleshoot and monitor the entire triple play from a single appliance.

LTE network deployments have evolved carrier networks to an all-IP environment that encounter a host of new application and data problems, from the backhaul to the core and data centres in the network. Even if current monitoring systems can reach these regions, which most cannot, the end-to-end visibility needed to diagnose issues would suffer due to the exorbitant cost of monitoring every link and the lack of granularity needed to identify and fix the root cause. Network Time Machine LTE/VoLTE provides the application and network visibility LTE carriers need more cost-effectively and with more detailed data than other solutions.

Network Time Machine for LTE is available in both portable and rackmount platforms. For more information and detailed product specifications, visit www.flukenetworks.com/lte.

# # #

About Fluke Networks
Fluke Networks is the world-leading provider of network test and monitoring solutions to speed the deployment and improve the performance of networks and applications. Leading enterprises and service providers trust Fluke Networks’ products and expertise to help solve today’s toughest issues and emerging challenges in WLAN security, mobility, unified communications and data centres. Based in Everett, Wash., the company distributes products in more than 50 countries. For more information, visit www.FlukeNetworks.com or call +1 (425) 446-4519.

For additional information, promotions and updates, follow Fluke Networks on Twitter @FlukeNetWiFi, on Facebook, or on the LinkedIn Company or Group page.

*Ovum on behalf of Tektronix Communications. “Who Cares, Wins – Customer Service Perceptions and Churn,” February 2014

Fluke Networks’ Network Time Machine version 8 accelerates problem solving

51029-hi-NetworkTimeMachineJuly 13, 2011Fluke Networks has announced a new version of its leading Network Time Machine™, with new capabilities that make it the first* all-in-one, plug-and-play appliance that provides both instant identification of network versus server problems and root cause analysis of network and application problems.
The new features in version 8 incorporate the Fluke Networks’ proprietary visual fault domain isolation technology that graphically identifies where problems exist, while continuing to provide 100 per cent stream-to-disk capabilities with deep packet inspection at rates greater than 10 Gbps for more detailed analysis in a single appliance.

Wayne Allen, program manager, Fluke Networks, said, “The number one question network professionals tell Fluke Networks they need answered in troubleshooting scenarios is whether the issue is with the server or the network.

“Version 8 takes the Network Time Machine platform’s performance to the next level by answering this question in a fraction of the time, and by doing so in the form of a single, simple appliance that does not require multiple servers, complex deployment scenarios and continuous configuration and maintenance.”

In addition to instantly identifying server versus network problems, the new user interface features user-configurable dashboards that automatically identify and display key performance metrics with instant drill-down capability into root cause analysis. 

The software, a free upgrade for existing customers with an active support agreement, is available immediately.

Network Time Machine features
* ClearSight™ Analyser, with application-centric analysis that automatically analyses application flows and can drill down to identify the root cause issues.
* Quality of Service (QoS) metrics, statistics and trending charts of application and flow level for buffered and historical data.
* Real-time video/voice over IP metrics and troubleshooting for enterprise networks.
* Independently certified performance in excess of 10 Gbps.
* Portable and rack mount versions.

For more information, please visit www.flukenetworks.com/ntminfo.


About Fluke Networks
Fluke Networks provides innovative solutions for network installation, monitoring and analysis within global enterprises and carriers. The company’s comprehensive line of solutions provides network installers, owners, and maintainers with superior vision, combining speed, accuracy and ease of use to optimise network performance. Headquartered in Everett, Washington, the company distributes its products in more than 50 countries. More information can be found by visiting www.flukenetworks.com/au.

* Based on Fluke Networks’ market research of current network recorder solutions for enterprise network performance analysis.