Konica Minolta Australia releases proprietary workflow solution: Dispatcher Phoenix

Konica Minolta Australia has announced the release of Dispatcher Phoenix, a powerful workflow solution for organisations of all sizes, from small and mediumsized businesses to large enterprises. 

Dispatcher Phoenix provides businesses with the opportunity to increase their efficiencies, secure important business information, drive productive collaborations and distribute documents directly to content management systems via its powerful, automated processing features, batch scanning and indexing tools, and direct connectors to other vendors’ systems. 

Research shows employees spend considerable time on recurring tasks as part of their everyday office work. According to McKinsey, as many as 45 per cent of the activities individuals are paid to perform can be automated by adapting currently demonstrated technologies, representing around USD$2 trillion in annual wages.1  

This might include documents that need to be scanned, processed and delivered to one or more destinations, another department, or to a line of business system. These tasks involve a lot of manual intervention at each step, which results in lost productivity. One of the biggest drawbacks is that it’s simply not secure and organisations are at constant risk of a data breach if the right systems and processes aren’t in place. 

Shane Blandford, director of innovation, Konica Minolta, said, “For efficiency and economy, modern businesses need to automate and integrate routine office tasks. Ideally, document processing and printing routines should run in the background and with as little manual intervention as possible.  

Such advanced process automation lets operators, administrators and users concentrate on their core tasks, thus enhancing the overall productivity of the entire office. Dispatcher Phoenix assists users with customised workflows and common document processing tasks to improve productivity and work efficiently, all in a secure way.” 

Konica Minolta is one of the few multifunction printer (MFP) manufacturers that offers its own capture and workflow solution, placing it as part of an exclusive community of end-to-end solution providers.  

Featuring direct integration with Konica Minolta’s bizhub MFP control panel, Dispatcher Phoenix streamlines document scanning, indexing, processing and routing using a visually enhanced display. Dispatcher Phoenix can help employees store, process and access critical document processes and keep business running smoothly, and is useful for sharing files with teams securely and conveniently.  

Dispatcher Phoenix includes connectors to leading content management systems and cloud storage solutions such as SharePoint, OneDriveBox, Dropbox and Google DriveAdditionally, a desktop workstation application is available that will work with any manufacturer’s high-speed scanner, offering a variety of pre-scan options including automated document separation. It also supports a workflow scheduler, which lets users run workflow checks at specific times. 

Shane Blandford said, “Innovation is core to Konica Minolta’s business, which led to the development of Dispatcher Phoenix, our own workflow solution that helps organisations of all sizes increase efficiencies, secure important business information, improve productivity and drive collaboration. This solution will help Australian businesses leverage the benefits of workflow automation with a vendor they already know they can rely on.”  


About Konica Minolta Australia 

Konica Minolta Business Solutions Australia Pty Ltd is a market-leading provider of trusted technology solutions for enterprise, government, small business, education and manufacturing. 

Konica Minolta Australia helps Australian organisations keep pace with the needs of the changing workplace to start leveraging the technology of tomorrow today.  

Through innovation and investment in building a portfolio of technology solutions that will help organisations shape their future workplace, Konica Minolta Australia has key partnerships that extend its offering into future products such as artificial intelligence (AI), machine learning (ML); robotics; robotic process automation (RPA); wearables; augmented reality (AR); data analytics; and 3D, now. 

Part of the future workplace includes creating businesses, and working with businesses, that are responsible for their impact on and contribution to employees, key stakeholders and the wider community. Konica Minolta Australia actively promotes and innovates in these areas through gender equality, ethical supply chain and climate change action strategies. 

For more information visit: konicaminolta.com.au/home 

New Polycom Wireless Server offers future-proof mobility solution for SMBs

Wavelink Communications, distributors of Polycom’s voice communications solutions, has released the Polycom KIRK Wireless Server (KWS) 2500, a flexible and future-proof DECT wireless solution tailored to meet the needs of small and medium-sized businesses (SMBs).

Part of Polycom’s range of adjunct DECT systems that provide wireless extensions to virtually any voice platform, the KWS 2500 lets companies deploy reliable, enterprise-grade wireless telephony at an affordable price and can be easily and inexpensively upgraded to a larger DECT solution as the business grows ensuring that SMBs are prepared for the future.

The KWS 2500 is aimed at SMB’s that currently rely on an analogue phone system, and provides affordable migration to Voice over IP (VoIP) by protecting a company’s current investments. It supports both analogue and SIP VoIP interfaces, and allows progressive or complete migration from analogue to IP telephony without investing in a new wireless server, DECT radio infrastructure or handsets.

Ilan Rubin, managing director, Wavelink, said, “The Polycom KWS 2500 gives small to medium businesses access to the same advanced features available to large enterprises – at an affordable price, helping them to do business more efficiently and remain competitive in a tough market.”

The KWS 2500 is well suited for SMBs such as car repair shops, car dealers, small manufacturing environments and smaller retail stores, where employees must be responsive and efficient while also maintaining mobility within the workplace.

Key features and benefits of the Polycom KWS 2500 include:
* supports up to 150 wireless users and up to 32 simultaneous calls
* runs on an open interface, which lets the server integrate with third-party applications
* future-proof solution due to flexibility, scalability and easy upgrade
* step-by-step or instant migration from analogue to VoIP interface
* graphical user interface (GUI) management program that includes various analysis tools, statistics, and error detection
* built on the Polycom’s proven digital enhanced cordless telecommunication (DECT) technology
* compatible with all KIRK infrastructure elements and handsets.


About Wavelink
Wavelink Communications (www.wavelink.com.au) specialises in the supply, marketing and support of a range of leading edge IP, wireless and communication solutions. Wavelink distributes a range of products from Meru Networks, Polycom, Digium, Cisco, AirTight, Nomadix and amigopod.

About Polycom
Polycom, Inc. (Nasdaq: PLCM) is a global leader in unified communications solutions with industry-leading telepresence, video, voice and infrastructure solutions built on open standards. Polycom powers smarter conversations, transforming lives and businesses worldwide. Please visit www.polycom.com for more information or connect with Polycom on Twitter, Facebook, and LinkedIn.

RSM Bird Cameron – 11 things business owners should do before 2011

In a bid to help business owners reap the immediate benefits of improving profits, cash flow and reducing stress levels, RSM Bird Cameron has 11 recommendations for business owners to complete before 2011.

Andrew Graham, director, business solutions, RSM Bird Cameron, said, “For many businesses in Australia the brunt of the GFC is still being felt and it is fair to say it has been a tough year.

“Cash flow is being stretched, which will be felt even more throughout the new year period as the pressure of increased interest rates on top of the festive season leads to payment terms being slowed beyond the delays we’re already seeing.”

Already many businesses are stretching payment terms to help reduce their operating costs and use it as a way to increase their available finance. Businesses will need to find additional cash in the near future, or increase the terms of their loans, which will increase the cost of doing business in Australia.

RSM Bird Cameron offers the below tips to help businesses find some immediate relief.

RSM Bird Cameron’s top 11 things for business owners to do before the 2011:

1. Review product and service offerings and tailor the mix to appeal to the changing customer needs over the holiday buying period and into the new year.

2. Review pricing structures to ensure competitiveness and profitability. Put formal procedures in place to monitor and proactively respond to competitor pricing changes.

3. Review stock levels to make sure you can satisfy customer demand for profitable product and service lines, and identify slow moving stock that can be liquidated as “bargain buys” or bundled into gift packages.

4. Review sales, marketing and promotion plans and arrange the implementation phase before getting too busy. Ensure all staff are aware of the sales targets for each week and be proactive in addressing shortfalls.

5. Review staffing plans and confirm acceptance of the rosters by all staff. For non-retail businesses, annual leave plans need to be balanced and finalised as early as possible to ensure the business continues to operate effectively.

6. Review fraud and theft protection systems and ensure all staff are reminded of their responsibility to be vigilant as customer traffic increases and the pressures of Christmas expectations motivate increased customer and staff theft.

7. Review debtor lists and actively chase 90-plus day accounts. Any amount not collected by Christmas is unlikely to be collected until February or later. Collecting money owed to you is good business – it does not make you the Christmas Grinch.

8. Complete a GST health check. Small businesses are in danger of losing time and money because of unreliable or outdated business systems causing them to incorrectly report GST.

9. Strategically plan Christmas gifts and entertainment to key customers, prospects, suppliers and business partners to strengthen relationships into the new year.

10. Carefully plan staff Christmas parties to reward and recognise their efforts for the year. Remember your workplace obligations to provide a safe environment for the event in relation to alcohol and discrimination.

11. Remember that you deserve to enjoy the holiday season as well. Plan some time off, take care of your health and remember your family. The New Year will dawn a brighter place if you end this one in a happy frame of mind, and feel prepared for the year ahead.


About RSM Bird Cameron
RSM Bird Cameron is the largest mid-tier accounting firm in Australia and offer a full range of specialist advisory services, including business consulting and advisory, assurance and advisory, taxation consulting, corporate consulting and turnaround and insolvency. RSM Bird Cameron is a core member firm of RSM International, the sixth largest network of independent accounting and consulting firms in the world.

Small-to-medium sized businesses in trusts may be forced to restructure

The Federal Government & the Australian Taxation Office (ATO) continued to alienate themselves from the business sector last week with the Tax Office releasing its final ruling on discretionary trusts distributing surplus income to corporate beneficiaries.

This means that some trust distributions may be recorded as a deemed dividend for Div 7A purposes. Accordingly, these deemed dividends may be taxed at 46.5 % instead of the corporate tax rate of 30%.

From a business perspective where businesses are owned by a family trust (one of the most common ownership structures for SME’s in Australia), profits that have previously been reinvested for capital expenditure, expansion and debt reduction may now be taxed at the 46.5% penalty tax rate.

The ATO has adopted this approach despite objections from accountants’ representative bodies. The implications for the SME sector already struggling in a “stimulus free trading period”, for job opportunities within the sector and for a recovering economy are patently obvious. Further, it casts doubt over strategic planning for the SME sector where, advice on structuring for a SME given in November, 2009 will be vastly different to that given post last week’s ATO announcement.

Worse still, since the draft ruling in November, 2009, there have been numerous submissions to the ATO and articles written outlining all of the reasons the ATO position is wrong under the law. Accountants therefore suspect that at some stage this issue will be decided by the courts which, in the meantime, means that the SME sector continues to struggle under this period of uncertainty.

The logical outcome from the ATO position is that an already struggling SME sector may need to under go a costly restructuring process to enable it to meet changing capital expenditure needs, employ Australians and compete in the commercial market place.

About RSM Bird Cameron
RSM Bird Cameron is the largest mid-tier accounting firm in Australia serving business with technical and commercial expertise in agribusiness and SME’s and a full range of specialist corporate and business advisory services including succession planning, superannuation, assurance and advisory, corporate finance, taxation consulting and turnaround and insolvency.

RSM Bird Cameron is a core member firm of RSM International, the sixth largest accounting and consulting organisation in the world.