Konica Minolta Australia introduces the AIRe Lens wearable technology for organisations to expand their human potential

Konica Minolta has announced a new wearable augmented reality (AR) solution, the AIRe Lens. This smart glasses device is designed to enhance training and knowledge sharing in traditionally skilled manual labour and industrial environments.

According to IDC worldwide spending on augmented and virtual reality is expected to surpass $20 billion in 2019.(1)

Developed for a range of applications, the AIRe Lens offers the durability, comfort and high optical quality required for all day use. With its head-mounted functionality, end users can receive information and step-by-step guidance through work processes, such as assembly, maintenance or quality assurance tasks, while maintaining mobility, keeping hands free, and reducing workplace accidents.

In order to comprehensively meet its customers’ needs, Konica Minolta designed the software with a deep understanding of those requirements and tested the product’s application with partners, such as Siemens Brno, with positive results.

Testing the AIRe Lens at the Siemens facility in Mülheim, Germany for quality assurance applications, Julian Melsbach, project lead for smart glasses, said, “The feedback from the operators was very positive, with regard to the mobility and light weight nature of the solution, but also concerning the unhindered vision compared to other smart glasses, thanks to the high transparency and position of the lens.”

Shane Blandford, director of marketing and innovation, Konica Minolta, said, “As education, training and industry generally move towards more digital handling of information, the challenge is how the individual ingests the information. With so much documentation being paper-based, students and workers need a new way to complete complex tasks without losing time, money, and quality. This is where the AIRe Lens comes in.”

With the AIRe Lens, organisations can leverage wearable technology to address concerns including high staff training costs, limited options for tracking work productivity, difficulty in finding skilled industrial workers, long downtimes, or employee inefficiencies.

According to Gartner, companies are increasingly experimenting with immersive technologies, but real deployments are few, and projects could be expensive and complex to deliver.(2)

Shane Blandford said, “What this means is that organisations looking to leverage AR should choose proven technology providers and trusted partners to deliver and provide support for this technology.”

The AIRe Lens is a unique Konica Minolta development. It is a collaborative creation of the company’s own Industrial Optical System Business Headquarters (IOH) in Japan, which designed the optical element at the core of this solution and Konica Minolta’s European Business Innovation Centre (BIC).

The solution will be on display at Stand E38 at CEBIT at the International Convention Centre Sydney from October 29-31.

AIRe Lens will be available in Australia in early 2020.


About Konica Minolta Australia
Konica Minolta Business Solutions Australia Pty Ltd is a market-leading provider of trusted technology solutions for enterprise, government, small business, education and manufacturing.

Konica Minolta Australia helps Australian organisations keep pace with the needs of the changing workplace to start leveraging the technology of tomorrow today.

Through innovation and investment in building a portfolio of technology solutions that will help organisations shape their future workplace, Konica Minolta Australia has key partnerships that extend its offering into future products such as artificial intelligence (AI), machine learning (ML); robotics; robotic process automation (RPA); wearables; augmented reality (AR); data analytics; and 3D, now.

Part of the future workplace includes creating businesses, and working with businesses, that are responsible for their impact on and contribution to employees, key stakeholders and the wider community. Konica Minolta Australia actively promotes and innovates in these areas through gender equality, ethical supply chain and climate change action strategies.

For more information visit: konicaminolta.com.au/home



(1) https://www.idc.com/getdoc.jsp?containerId=prUS44511118

(2) https://www.gartner.com/en/documents/3900270/augmented-and-virtual-reality-in-the-digital-workplace-t 

Konica Minolta pivots to support Australian organisations to leverage the technology of the future today

Konica Minolta Australia, market-leading provider of integrated solutions and managed services, has announced a major shift in the company focused on driving sales and revenue in key areas including solutions, software, and future products.

Dr David Cooke, chairman and managing director – Australia, Konica Minolta, said, “Konica Minolta is at a critical point in our evolution, which involves a reinvention to achieve its long-term goal of being a trusted technology solutions provider across enterprise, government, small business, education and manufacturing.”

The Australian workplace is evolving rapidly. The future workplace is: remote and geographically-dispersed; gender diverse; ethically conscious; innovative; collaborative; and fluid. A critical component of supporting the future workplace is the technology behind it including: artificial intelligence (AI), of which machine learning (ML) is a subset; robotics; robotic process automation (RPA); wearables; augmented reality (AR); data analytics; and 3D.

Dr David Cooke said, “We are well-positioned to help Australian organisations keep pace with the needs of the changing workplace and start leveraging the technology of tomorrow today. We are investing in building a portfolio of technology solutions that will help organisations shape their future workplace through existing and future partnerships.”

AI, for example, when applied to business processes, will have incredible effects on improving and automating day-to-day tasks all while finding improvements to the workflow. According to Gartner, the deployment of AI has tripled in the past year, rising from 25 per cent in 2018 to 37 per cent. (1) When it comes to 3D printing, the digital revolution continues with the latest in metal 3D printing technology already being used in manufacturing end-parts across the world.

Future initiatives will encompass products, services, and solutions designed for the future of work. These centre around the digitisation of traditional processes, creating efficient new paradigms in core industries. They demonstrate innovation and have the potential to change the way people work for the better. They include robotics in warehousing, AR for training assembly and servicing, and AI and ML for process automation and data analytics.

Dr David Cooke said, “When it comes to implementing and leveraging these technologies, there are massive skills shortages already in the IT sector in Australia, which means that seeking expertise outside of the business will be critical for organisations to be successful in transforming the workplace. Irrespective of the size of the business, working with a trusted partner has never been more important and Konica Minolta has a strong history in providing outstanding service and support to its customers. We are poised to help Australian business start navigating the future starting now.”

Konica Minolta will be at CEBIT, which is being held at the International Convention Centre Sydney from October 29-31. It will show some of its key future products including the new iSeries for small business, and robotics for enterprises and government. Visit Konica Minolta on Stand E38 for a window into tomorrow.

[1] https://www.gartner.com/en/newsroom/press-releases/2019-01-21-gartner-survey-shows-37-percent-of-organizations-have


About Konica Minolta Australia
Konica Minolta Business Solutions Australia Pty Ltd is a market-leading provider of trusted technology solutions for enterprise, government, small business, education and manufacturing.

Konica Minolta Australia helps Australian organisations keep pace with the needs of the changing workplace to start leveraging the technology of tomorrow today.

Through innovation and investment in building a portfolio of technology solutions that will help organisations shape their future workplace, Konica Minolta Australia has key partnerships that extend its offering into future products such as artificial intelligence (AI), machine learning (ML); robotics; robotic process automation (RPA); wearables; augmented reality (AR); data analytics; and 3D, now.

Part of the future workplace includes creating businesses, and working with businesses, that are responsible for their impact on and contribution to employees, key stakeholders and the wider community. Konica Minolta Australia actively promotes and innovates in these areas through gender equality, ethical supply chain and climate change action strategies.

For more information visit: konicaminolta.com.au/home

CompTIA and its ANZ Channel Community launch major new initiative to teach students the fundamentals of technology


Association will provide 3,000 students with free training and certification exam vouchers

Sydney, AustraliaCompTIA, the leading trade association for the global technology industry, and its Australia New Zealand (ANZ) Channel Community are expanding its commitment to the region with a new initiative to train and certify 3,000 students in the fundamentals of technology.

Free courseware materials and certification exam vouchers will be made available to 3,000 students age 25 and under in Australia and New Zealand. The goal is to have the students become certified in CompTIA IT Fundamentals, a pre-career professional certification that introduces them to basic technology knowledge and skills to help them decide if a career in tech is right for them.

“From day one our commitment has been to work with the technology community across the region to help the industry advance, companies grow and individuals thrive in their careers,” said Nancy Hammervik, executive vice president for industry relations at CompTIA. “Today we’re taking the next step; to bring a new generation of entrepreneurs, innovators and technologists into our community.”

Members of the CompTIA ANZ Channel Community will leverage their professional networks to bring students and educational institutions into the program. CompTIA partners are also encouraged to get involved, as are individual students. More information on the program is available at https://www.land.certification.comptia.org/ITFANZ.

“The technology field is rich with career opportunities, whether you work for an ICT company or in another industry that relies on tech to conduct its business,” said James Bergl, APAC regional director for Datto, a leading provider of IT solutions delivered by managed service providers and chair of the CompTIA ANZ Channel Community.

“But getting that message out to young people who are beginning to think about their career options has been a major challenge for our industry,” Bergl continued. “Our free training and certification program will address that issue head on.”

“This campaign comes at a crucial time for our industry,” added Daniel Johns, head of services for ASI Solutions, a leading Australian privately-owned ICT company and vice chair of the CompTIA community. “Companies continue to seek out new tech talent to fill existing employment shortages and to expand into new areas of emerging technologies.”

In Australia, government research shows an annual increase of 21.5 percent in the demand for information and communications technology professionals; some 11,600 job openings per year.

Similarly, the tech industry is a major and growing sector in New Zealand, with exports reaching $950 million in 2016 and the industry growing at an estimated 12 percent per year.

Eligible students who participate in the program will receive free video training and a self-study e-book, as well as a complimentary exam voucher to take the test to become certified in CompTIA IT Fundamentals.

“The CompTIA IT Fundamentals curriculum allows students to explore the foundations of technology, creating a better understanding and mastery of basic digital skills,” said Loraine Vorster, vice president for business development at CompTIA. “For some, this will serve as a launching pad for a career in tech. Others will be well grounded in the fundamentals of tech that will serve them well in any career they choose to pursue.”

Students interested in the program can apply at: https://www.land.certification.comptia.org/ITFANZ.


About CompTIA
The Computing Technology Industry Association (CompTIA) is a leading voice and advocate for the $5 trillion global information technology ecosystem; and the more than 50 million industry and tech professionals who design, implement, manage, and safeguard the technology that powers the world’s economy. Through education, training, certifications, advocacy, philanthropy, and market research, CompTIA is the hub for advancing the tech industry and its workforce. Visit www.comptia.org to learn more.

Palo Alto Networks introduces Demisto v5.0

Reimagined features deliver customisable and scalable security enhancements


Palo Alto Networks has announced new enhancements to its comprehensive Security Orchestration, Automation, and Response (SOAR) platform, Demisto. Demisto v5.0 enables security analysts to tailor the way they visualise incident and indicator flows, allowing security teams to better manage and automate incident response.


Key updates to Demisto v5.0 include:

  •  Reimagined User Interface
    •  Brand new UI that streamlines global navigation while also enhancing the delivery of information within each incident
  • Enhanced Threat Intelligence
    • Access rich indicator intelligence from integrated sources and take action in a scalable manner
  • Database Scaling
    • Install the Demisto app server and databases on separate machines. Multi-tier configurations let you scale your environment and manage resources efficiently
  • SOAR on the fly
    • Introduction of chat support in the mobile application, letting you update relevant stakeholders on-the-go and ability to manage notifications from the web app, choosing to receive updates on email, Slack, Mattermost, or the mobile app


Rishi Bhargava, VP Product Strategy, Demisto, a Palo Alto Networks company comments: “Demisto v5.0 is packed with new features suggested to us by our community of customers, partners, and independent users. We’ve also introduced changes that facilitate improved load management and scaling of resources, ensuring that organisations are secure irrespective of the pace at which they grow.

“Back in 2015 we recognised that security teams wilt under dual pressures every day: an ever-increasing volume of security alerts, and insufficient resources to address these alerts. Over the past four years, our customers have seen us as the only platform that has combined security orchestration, incident management, and real-time collaboration to make their lives easier. Automating as much as possible hands time back to security teams to investigate, learn and improve, and sometimes just take a deep breath. Since joining forces with Palo Alto Networks, we have accelerated our go-to-market and made inroads into use cases outside of traditional security operations.”

Demisto v5.0 is available today for both enterprise customers and community users. For more information, please visit https://blog.paloaltonetworks.com/2019/10/cortex-demisto-v5-soar/.

About Palo Alto Networks
Palo Alto Networks, the global cybersecurity leader, is shaping the cloud-centric future with technology that is transforming the way people and organizations operate. Our mission is to be the cybersecurity partner of choice, protecting our digital way of life. We help address the world’s greatest security challenges with continuous innovation that seizes the latest breakthroughs in artificial intelligence, analytics, automation, and orchestration. By delivering an integrated platform and empowering a growing ecosystem of partners, we are at the forefront of protecting tens of thousands of organizations across clouds, networks, and mobile devices. Our vision is a world where each day is safer and more secure than the one before. For more information, visit https://www.paloaltonetworks.com

Palo Alto Networks, Demisto, and the Palo Alto Networks logo are trademarks of Palo Alto Networks, Inc. in the United States and in jurisdictions throughout the world. All other trademarks, trade names, or service marks used or mentioned herein belong to their respective owners.

SOURCE Palo Alto Networks, Inc.

CenturyLink expands its cloud platform to Australia

Century Link LogoLaunches CenturyLink Cloud node in Sydney to continue international expansion

CenturyLink, Inc. (NYSE: CTL) has announced the availability of CenturyLink Cloud in Australia. The CenturyLink Cloud platform delivers enterprise-class control, agility, scalability and security backed by an industry-leading global network.

Businesses based or operating in Australia can now turn to a single, trusted provider for public and private cloud infrastructure, managed services, colocation, network connectivity and support for advanced hybrid solutions. The Sydney cloud node joins the company’s other available cloud locations in the United States, United Kingdom, Canada, Germany and Singapore.

“Launching the CenturyLink Cloud node in Australia signals our strong commitment to this key growth market,” said Gery Messer, CenturyLink managing director, Asia Pacific. “We’re seeing increased customer demand for IT services in Australia, which is one of the most connected countries in the world. Thanks to our continued investment in Asia Pacific, many more organisations are achieving success on their hybrid IT journeys.”

Business research and consulting firm Frost & Sullivan predicts cloud spending in Asia Pacific will reach US$20 billion in 2018. CenturyLink’s presence in Asia-Pacific dates back to 1999. Numerous regional and multinational corporations in Australia are customers.

The Australia cloud node is one of several recent cloud advancements for CenturyLink. In early March, the CenturyLink Development Center opened in St. Louis with a focus on building cloud-based managed services that help drive increased value for businesses. In January, the company launched Relational Database (DB) Service, a MySQL-compatible database-as-a-service designed to meet application developers’ rapid software requirements and drive more agile IT.

Besides expansion, CenturyLink has long been committed to operational excellence as well – the Company received the 2015 “Company of the Year Award – The Cloud Industry, North America” from Frost & Sullivan. The award recognises CenturyLink’s hybrid IT portfolio for meeting the needs of the next generation of technical and line-of-business cloud users for highly automated, efficient, reliable and flexible IT services. CenturyLink is also the first company to pursue the Management & Operations certification by the Uptime Institute across its global data centre portfolio, with all certifications expected to be completed by the end of 2016.

For more information about CenturyLink Cloud, visit www.ctl.io.


About CenturyLink

CenturyLink (NYSE: CTL) is a global communications, hosting, cloud and IT services company enabling millions of customers to transform their businesses and their lives through innovative technology solutions. CenturyLink offers network and data systems management, Big Data analytics and IT consulting, and operates more than 55 data centres in North America, Europe and Asia. The company provides broadband, voice, video, data and managed services over a robust 250,000-route-mile U.S. fibre network and a 300,000-route-mile international transport network. Visit CenturyLink for more information.

Seven key technology trends CIOs must consider for 2015

UXC LogoSydney – September 30, 2014 – CIOs and business leaders must be agile and capable of balancing short and long-term investments for business gain and to take advantage of the key technology trends that are set to shape the industry in 2015.

In launching Forecast UXC, an annual technology and business outlook developed by Telsyte, UXC’s independent technology research and advisory business, Cris Nicolli, Managing Director, UXC Limited, said, “While technology developments can improve business processes, create new avenues to customers and markets, and deliver competitive advantage, there are risks. CIOs must be prudent with the rate at which they innovate to effectively manage integration requirements and security risks.

“CIOs who can master this balance will spearhead agile organisations that can further adapt to change and deliver real value to the business across multiple dimensions.”

Forecast UXC, which draws on research and survey findings from 461 Australian CIOs and IT decision makers identifies seven key trends that will drive technology adoption and use across business in 2015:

1. Business unit IT spending will affect budgets
IT spending is increasingly being driven by line-of-business needs and facilitated by non-centralised budgets. Employees are combining mobile devices with cloud services and applications to bring their own IT to the workplace, relying less on corporate IT. This non-sanctioned investment brings risks. Forecast UXC shows that about one-third of Australian businesses have experienced problems resulting from IT-related purchasing outside of the IT department*.

However, IT still has the responsibility of managing and securing all information used by the organisation, including from services procured outside of the IT department’s control. As a result, CIOs must be aware of what IT services are being purchased by line-of-business and take appropriate steps to integrate and secure them as appropriate.

2. Service-centric delivery will lead to ITaaS
To maintain relevance in the face of increasing self-service, CIOs should consider transforming IT operations to be more of a business partner with a service-centric delivery capability rather than being focused on managing discrete projects.

IT-as-a-Service (ITaaS) describes a structure where lines of business act as customers of IT and the cost of the IT services they consume is accounted for as if the IT department was an external supplier. ITaaS lets the centralised IT department represent costs in a way that makes it easy to compare with off-the-shelf or outsourced solutions. Better IT cost accounting and business agility are the result.

In 2015 and beyond, organisations need to start evolving to ITaaS to remain competitive and consistent with other delivery models. All IT projects should include long-term costs and how business units are charged to consume the service. This shift will take time as traditional IT departments adapt to being part of an overall enterprise services architecture.

3. Businesses will continue to shift to the cloud
The appetite for cloud computing remains strong and it is likely that cloud computing will continue to become more diverse and cater for workloads traditionally seen with on-premise IT. More multinational providers are likely to establish cloud operations on Australian soil, potentially alleviating concerns around data privacy.

More locally-developed clouds will also give Australian organisations more choice while maintaining compatibility with international services. According to Forecast UXC, nearly 40 per cent of Australian companies using cloud services use an international provider that hosts data offshore.

In 2015 the availability of cloud compatibility and management tools will mature, letting CIOs manage data based on how complex and sensitive it is. Organisations that prepare for a hybrid on-premises and cloud delivery model will be most successful.

4. Collaboration will replace communication
The future of unified communications (UC) is strong and will be driven by an on-demand procurement model. Many organisations will need on-premise systems as well as cloud UC, forcing them into a hybrid approach that combines PABX systems and cloud providers.

As existing equipment reaches end-of-life, more organisations will look to moving enterprise communications to cloud services. Effective communication and collaboration tools facilitate the modern workplace and future-proof communications. Cloud-based UC can overcome the implementation and integration challenges of large UC projects.

5. Big data will bring new business intelligence
Forecast UXC shows that big data use among Australian organisations is well established with 25 per cent of respondents already using big data. A further 42 per cent of organisations are investigating the need for big data and its associated analytics. Integration with data sources has been a barrier to big data adoption.

Organisations should look at where big data can add the most value before capturing information indiscriminately. Effective big data analytics will deliver a competitive advantage and is an emerging opportunity for third-party integration. Big data analytics platforms and formats will become more widely implemented and being able to integrate with third parties on the same level will be as important as interfacing with older Electronic Data Interchange (EDI) and more recent web-based services.

6. Location-free workplaces will increase
‘Work’ is no longer a location but an activity, with more and more workers able to leverage existing technology such as smartphones and high-speed broadband to work remotely. The ability to work outside the office depends on the person’s role and the nature of the business but Forecast UXC indicates that 65 per cent of teleworking organisations expect the number of people working from home to increase over the next 12 months.

To prepare for this, CIOs must have applications and security procedures in place to keep staff productive while ensuring the information they access is secure. Improved support for remote working will also help organisations remain productive in case of disruption, such as natural disasters, fires, vandalism or other factors.

7. Wearables will become the next business devices
Just as smartphones and tablets defined the ‘post-PC’ era, wearable devices are set to have a profound impact on business. Wearable devices have many applications from operator assistance to safety and alerts. For example, the medical industry has developed wearable computers for patient monitoring and the security industry uses wearable devices for access control. Employees are already beginning to bring their own wearable computers to work, such as Google Glass. This trend is likely to accelerate in the next 18 months as more wearable devices become available. Business leaders should begin investigating how wearable devices can improve productivity, balanced with security risks.

Cris Nicolli said, “Australian companies must prepare for larger-scale changes that the onset of new technology brings. They must be agile enough to balance the immediate and the longer-term requirements to invest appropriately for a competitive edge.”

You can download Forecast UXC here: http://www.uxc.com.au/forecast-uxc-2015


UXC Limited is anis an S&P/ASX 300 listed Australian business solutions company, and the largest Australian owned ICT consultancy firm. UXC services medium to large entities in the private and public sectors across Australia and New Zealand.

UXC provides a range of unique, unmatched and formidable ICT Solutions in Consulting, Business Applications and Infrastructure that support our customers to plan & design, implement & enhance, and operate & manage their ICT requirements.

UXC strives to create simplicity and meaning in a complex world through the power of people and technology, by being the leading Tier 1 Australian IT Services and Solutions Company, delivering value, innovation and responsive business outcomes with excellent people. For more information visit: www.uxc.com.au.

About Telsyte
Telsyte delivers strategic insights and advisory services to businesses that are producing, or are impacted by, disruptive technologies. Telsyte publishes studies into emerging consumer and business markets and provides custom research and advisory services. Our market leading coverage includes mobility, enterprise IT, digital media and telecommunications. Telsyte is a wholly-owned independent business unit of UXC Limited. For more information visit: www.telsyte.com.au.

UXC Eclipse identifies key business and technology trends for 2014

UXC Eclipse LogoNovember 4, 2013 – Australian businesses looking to overcome current market challenges could benefit by following the key trends predicted for 2014 according to UXC Eclipse, a leading provider of intelligent business solutions to the enterprise and mid-market.

1. Risk mitigation remains key
With continued global economic uncertainty likely to continue into 2014, businesses need to mitigate the risks associated with large projects and software investments. Stakeholders are looking for security and guaranteed project outcomes.

Anne Callaghan, COO, UXC Eclipse said: “Business must demand their implementation partner offers quality assurance for all projects to mitigate the inherent risks associated with the software implementation lifecycle. Large-scale ERP implementations are often business-critical so it’s important to do your due diligence before you start, so that everything can run smoothly.

“It is equally important to have senior executive sponsorship from the implementation partner.  With an ERP implementation, you’re putting your business in the hands of another company, so you want to be sure that they will deliver the project. Having a direct line to management means that any concern can always be addressed immediately.”

Companies should also be aware of upcoming privacy law changes, which come into force in March 2014. Organisations will need to have the correct procedures and safeguards in place when sharing customer data with other entities. Companies will have to appropriately manage and protect their information and that of their customers, since failure to do so may lead to significant fines.

Anne said: “Organisations have to understand how the new privacy laws will impact their business. It’s important to act now to be ready for the changes.”

2. Platform and architecture transformation will speed up
The choice of cloud or on-premise deployment is now available for most applications, from Microsoft Office to large Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) solutions.

Cloud has emerged as a great way for organisations to save money, perform more efficiently and flexibly and bring products to market faster. It will only grow in popularity as benefits become more widely documented.

William Moore, Senior Executive – Enterprise Solutions and Services, UXC Eclipse said: “Companies have to decide on the right applications to suit their operational needs and the method of deployment. This platform, whether cloud, on-premise or a hybrid approach, must then be integrated into the business, which adds a new layer of complexity.

“This type of transformation can be extremely valuable to reduce costs and increase flexibility but it is essential for companies to clearly understand their business requirements and options available to choose the right solution.”

3. Business intelligence goes real-time
Large and small organisations continue to seek benefits from data. Used effectively, data can reveal many opportunities for businesses to operate more effectively. In 2014 businesses will keep improving how they interact with data including where and how they can view the data, making sure it is relevant and using it proactively to make informed business decisions.

Mark Weimann, Senior Solutions Architect Manager, UXC Eclipse said: “Stakeholders and end users want integrated, user-driven dashboards that let them see the information they need at a glance. Making smart, informed decisions is more important than ever in the current business environment. That’s only possible when the information you need is available in real time and is accurate and comprehensive.”

4. Mobility will become ubiquitous
Mobility is no longer a hot topic but a mature technology across most businesses. It is expected to be seamlessly integrated into business applications as part of the whole delivery experience for both customers and employees.

William Moore, Senior Executive – Enterprise Solutions and Services, UXC Eclipse said: “Many businesses will be playing ‘catch up’ in 2014 to bring this end-user reality into their work-day application environment. Companies have mainly been focusing on external audiences when it comes to mobility but the internal aspects will be increasingly important.

“BYOD (bring your own device) or CYOD (choose your own device) will become more prevalent as companies realise the benefits of making business applications available securely on users’ own mobile devices.”

5. Projects have to deliver stakeholder value
Projects have to deliver ongoing value to stakeholders to justify the cost and be considered successful. Businesses will increasingly demand proof of value in 2014. Due diligence at the start of an IT project will help to assess the potential return on investment.

Russell Gordon, Practice Director – Business Process Management, UXC Eclipse said: “Delivering value to the stakeholders means understanding and agreeing on project deliverables from the start. Formally documenting business processes and having company-wide agreement on those before a project kicks off is a powerful way to ensure that the desired value and outcomes are understood and then delivered, particularly with ERP and CRM projects.”

6. ERP continues to be relevant
As business complexity increases, the need for an effective ERP system to tie it all together and provide a single source of information also increases. ERP will be highly relevant in 2014 and continue to evolve to suit business needs.

Mark Weimann, Senior Solutions Architect Manager, UXC Eclipse said: “ERP is likely to become more simplified and easier to use and access. User interfaces will become more tailored to user roles and user groups, while more advanced analytics tools should provide better, faster access to data. Specifically, more predictive analytics will help improve the decision-making process.”


About UXC Eclipse
UXC Eclipse is a leading provider of intelligent business solutions to the enterprise and mid-market.

Established in 1991, UXC Eclipse’s success has been built by providing the highest levels of service and offering a choice of solutions from leading software vendors.  UXC Eclipse also delivers industry-specific (vertical) solutions on the Microsoft platform to meet ERP and CRM requirements.
UXC Eclipse’s service offerings include applications business consulting & project management, applications development, corporate performance management and business process management.
With a team of over 400 people across 14 international offices (Australia, New Zealand, Fiji, Canada and the United States), UXC Eclipse is committed to supporting over 1,300 customers.

For more information, visit our website at http://www.uxceclipse.com.

OBS awarded Best Place to Work in Australia

OBS Logo21 June 2012, Melbourne, Victoria: Based on an extensive employee survey undertaken in Australia, OBS has been ranked 1st in the BRW Best Places to Work 2012, under the category of ‘Trust’. This is OBS’s 4th consecutive year in the top 10.

The survey, undertaken by the Great Places to Work Institute, is a detailed study of workplace culture that finds and recognises organisations in which employees are provided with a great work environment.

Organisations enter with a genuine commitment to improve workplace quality and to take advantage of this unique opportunity for learning and growth. Each company is judged by their own employees for culture including policies, practices and procedures.

“OBS is humbled and proud to be in this position and recognise its the great people that are the key to the company’s success. This award is a testament to the dynamic employees that help make OBS one of the best places to work, with some of the best technologies and processes around,” said Andy Neumann, managing director of OBS.

“Companies who embrace new technology attract the best people in their industry, becoming leaders in their field. But what you do on a day to day basis to help employees engage is also important. Little things that make staff feel welcome and appreciated, can happen with automated processes and make sure you’re on the ball, engaging with your employees. Otherwise culture is just another word,” says Neumann.

OBS provides world class consulting, implementation, development and managed services around Microsoft SharePoint, Dynamics CRM and Cloud technologies and see the value these tools bring to employee engagement every day.