Recognition PR and Marketing industries.

Digital UX audit

UX audits that strengthen performance and engagement

Improve your online presence with a website and digital user experience (UX) audit that identifies key areas to create a smoother user journey and stronger audience connections.

A website that frustrates users or fails to communicate value can lose potential clients quickly. Recognition’s comprehensive digital UX audit includes a detailed website UX audit to align your online presence with your business goals and user expectations.

Turn website friction into clearer, more effective digital experiences

Recognition conducts an in-depth analysis of your website’s usability, content, design, and technical performance. A website UX audit uncovers areas that hinder UX, such as navigation issues, slow load times, or unclear messaging. Our team then provides actionable recommendations to address these challenges, optimising each element to create a better experience for visitors.

We give you clear insights into how to refine your online presence so you can make data-driven improvements that enhance user satisfaction and strengthen your brand’s credibility and impact. Our ongoing support keeps your digital platforms running effectively, encouraging visitors to stay, engage, and return.

As part of our digital and website UX audit, we:

deep-dive into social media channels, online reviews, current paid campaigns in market, and any third-party digital properties that your brand has a presence on
review your technical and security functions, traffic rank and indexation, accessibility, mobile and desktop performance, backlinks, search engine optimisation (SEO), and on-site optimisation factors
analyse your website data and assess design, messaging, and customer journey aspects to identify gaps and weak spots that can be improved
assess how your brand is positioned across paid, earned, and owned digital channels to make informed decisions.

Three elements of a comprehensive digital audit

Comprehensive digital audit

Social media audit

Owned channel
Paid channels
Earned channels

Website technical audit

Technical and security
Traffic rank and indexation
Accessibility
Mobile and desktop performance
On-page ranking factors
Backlinks

UX audit

Messaging
Ease of use
Structure

Want to know more about our services?

100% Australian
Recognition’s team members are spread across Australia. We acknowledge the traditional owners of the lands where we work and live, and the people of those lands. We pay our respects to Elders past and present, and extend that respect to all Aboriginal and Torres Strait Islander people.