Micro Focus deepens channel commitment in Asia Pacific and Japan: more focus on partner capabilities and growth opportunities

Strategic investments to help Micro Focus partners build robust capabilities and relations with their install base to address urgent business needs during the pandemic  

Micro Focus(LSE: MCRO; NYSE: MFGP) has announced increased focus on its dedicated channel program, reinforcing and extending Micro Focus‘s commitment to its distributor and reseller base in Asia Pacific and Japan against the pandemic backdrop. Members of Micro Focus Partner Program can expect focused, enriched layer of support and enablement across key pillars including portfolio enhancementstraining and certifications, and upselling and cross-selling opportunities.  

Driving growth for the channel community even during the crisis period, Micro Focus made swift and strategic investments at the start of this year to smoothen the transition for partners and equip them with essential resources to support their customers’ business continuity plans. Micro Focus rolled out series of packaged digital offerings that leverage the breadth and depth of its technology portfolio, letting partners confidently add value across key technology pillars  hybrid IT, security, DevOps and predictive analytics.  

The focus on building partners’ digital capabilities and resilience underscores key Micro Focus initiatives to introduce flexibility and process adjustments to the channel program. This year, the company saw a tenfold year-on-year increase in the virtual instructor-led training attendees and 15 per cent increase of certifications acquired. Partner and resellers now also benefit from funding support and guidance on go-to-market strategies, which serve as key drivers of new growth opportunities in 2020 and beyond.  

Stephen McNulty, president, Asia Pacific and Japan, Micro Focus, said, Micro Focus’ commitment to our partners and customers was put to the test this year due to major disruptions to the global economy and unforeseen changes to the way businesses are conducted. The situation required practical and decisive actions from us, and we are very heartened to see our approach making a positive impact on the way our partner community has adapted to and thrived in today’s business climate. Through the strengthened relationship we have with our network of resellers and distributors in Asia Pacific and Japan, we want to instil in them a renewed sense of confidence to approach their customers with strong capabilities and a deep understanding of modern IT needs that meet urgent business requirements.” 

Micro Focus’ continued investment in delivering more value and growth opportunities to its dedicated partner base has been met with positive partner response in Asia Pacific and JapanThe company has seen over 50 per cent of year-on-year growth in the number of partners submitting deal registrationswhich reflects an increase in net new businesses, as well as enhanced partner capabilities to better serve their customers across the region 

Micro Focus has announced nine winners at this year’s Micro Focus Partner Awards, held virtually on 24 November 2020. Among the winners, the following representatives from Asia Pacific and Japan have been honoured for their dedication to powering innovative solutions for the region’s digital future 

  • Insync Solutions Pty Ltd – APJ Partner of the Year 2020, Emerging Market  
  • Adamant Information Technology – APJ Partner of the Year 2020, Predictive Analytics 
  • Larsen And Toubro Limited Smart World & Communication – APJ Partner of the Year 2020, Smart City Innovation  

J R Wong, VP, channels, Micro Focus, said, “The way 2020 played out has been entirely unexpected, but Micro Focus has been very fortunate to be working with a strong and dedicated partner network that share its vision of uncovering new possibilities to fuel an accelerated digital economy ahead. The partnerships Micro Focus has formed across the APJ region play an invaluable role in helping it achieve a deeper understanding of new business needs and speed up the solution delivery pipeline to our install base, and through that, fulfilling its goal to drive new ways of work in the next phase of the growth.”  

More information 

Find out more about Micro Focus Partner Programs here 

Watch winner videos from Miro Focus 2020 Partner Awards here.  

Join Micro Focus on @MicroFocus 

About Micro Focus 

Micro Focus delivers enterprise software to empower our 40,000 customers worldwide to digitally transform. With a broad portfolio, underpinned by a robust analytics ecosystem, the company enables customers to address the four core pillars of digital transformation: Enterprise DevOps, Hybrid IT Management, Predictive Analytics and Security, Risk & Governance.  By design, these tools bridge the gap between existing and emerging technologies so customers can run and transform at the same time. 

Three in four IT leaders say COVID-19 is accelerating initiatives to secure software development process

New survey sponsored by Micro Focus underpins the importance of continuous security and automated testing throughout the software development cycle 

Micro Focus (LSE: MCRO; NYSE: MFGP) has released DevSecOps: A framework for digital innovation, an IDC InfoBrief featuring findings from the IDC Asia Pacific 2020 DevSecOps Survey. The survey reveals that the ongoing COVID-19 outbreak has driven the demand for secure software development initiatives, according to 74 per cent of the respondents in Asia Pacific (APAC). The rise of DevSecOps comes at a time when IT leaders are faced with an increasingly active cyberthreat landscape, coupled with higher consumer expectations of digital offerings and application usage due to a sharp increase in online activities. However, a majority of APAC organisations are not equipped to tackle the issue at hand, with 55 per cent of the respondents ranking modest to low in terms of their DevSecOps maturity levels.     

Surveying close to 1,200 enterprise leaders across 14 APAC regions, the study looked at the state of organisational DevSecOps maturity, as well as DevSecOps activities, plans, challenges and processes. DevSecOps refers to a set of practices that add security to the software development supply chain from the planning stage to deployment, delivery and beyond. IDC’s survey found that while there is awareness of the benefits of engaging in DevSecOps practices amongst IT leaders, many obstacles remain on the path to the full adoption.  

Today’s businesses recognise that efficient software development, security threats, and business agility as the top drivers of DevSecOps initiatives in APAC. But on a regional scale, only four in ten APAC leaders say they have united their DevOps and security teams to improve software development. 

Stephen McNulty, president of Micro Focus Asia Pacific and Japan, said, “Moving new digital initiatives forward quickly, especially to optimise the online experience for consumers and employees who are increasingly interacting with organisations virtually today, calls for secure and efficient software development processes. This is a defining period for relationship and digital trust building, which means organisations will need to quickly speed up DevSecOps adoption through continuous and automated security testing to effectively respond to their stakeholders’ digital needs.” 

Today, an organisation’s DevSecOps maturity level is intricately linked to its people, processes and tools—looking at stakeholder buy-in, approach to secure DevOps, and the technology used in testing and automating processes. Findings from the study reveal that the top obstacles to DevSecOps adoption are spread across the following three pillars: budget issues (15 per cent), dearth of talent or skills (13 per cent) and difficulty automating across hybrid infrastructures (13 per cent). 

Overcoming these obstacles is a priority for APAC organisations as the need for software-powered innovation rises, which translates to a greater scrutiny on application digital risks. The notion of late-stage security testing in software development is proving to be outdated in the context of today’s digital economy, where secure applications, services and platforms are the cornerstone of digital innovation. 

Amongst APAC organisation, DevOps teams are still primarily responsible for application security testing, followed by security teams. The most common security tools currently in use are software composition analysis (24 per cent), followed by interactive application security testing (19 per cent) and static application security testing (18 per cent). 

Stephen McNulty said, “The most holistic approach to DevSecOps that will play a key role in increasing organisations’ maturity level involves making security an integral part of every software development project, striving for 100 per cent automated testing, and continuously analysing application performance for potential gaps.”  

Micro Focus Fortify helps organisations jumpstart and accelerate DevSecOps adoption by integrating and automating with existing tools, frameworks and technologies within the CI/CD processes. Fortify continues its drive towards more support of modern applications with container scanning, additional language support, API scanning, and deeper CI/CD integration, allowing DevSecOps teams to further automate and scale to build secure software fast.  

Gina Smith, IDC Asia/Pacific’s DevOps Research lead, said, “The pressure to fully embed security into the continuous delivery pipeline signals a major shift towards a stronger DevSecOps culture, characterised by the abandonment of siloed functional teams in favour of shared responsibilities between developers and security experts. This is a strong step in the right direction for organisations looking to adopt an end-to-end security approach and build better digital capabilities.”        

More information 

The full IDC InfoBrief, DevSecOps: A framework for digital innovation, is available today.  

Methodology 

IDC surveyed 1,178 enterprise leaders in 14 Asia/Pacific regions—India, China, Hong Kong, Taiwan, Southeast Asia, Australia and New Zealand, Japan and Korea—about their DevSecOps activities, plans, challenges, and processes. 

Join Micro Focus on @MicroFocus 

About Micro Focus 

Micro Focus delivers enterprise software to empower our 40,000 customers worldwide to digitally transform. With a broad portfolio, underpinned by a robust analytics ecosystem, the company enables customers to address the four core pillars of digital transformation: Enterprise DevOpsHybrid IT ManagementPredictive Analytics and Security, Risk & Governance.  By design, these tools bridge the gap between existing and emerging technologies so customers can run and transform at the same time. 

SecOps teams turn to next-generation automation tools to address gaps in security; MITRE ATT&CK framework becomes ubiquitous October 30, 2020 – Micro Focus (LSE: MCRO; NYSE: MFGP), in partnership with CyberEdge Group, has published the 2020 State of Security Operations report, which reveals that security operations centres (SOCs) across the globe are most concerned with advanced threat detection and are increasingly looking to artificial intelligence (AI) and machine learning (ML) technologies to proactively safeguard the enterprise. The report’s findings show that more than 93 per cent of respondents employ AI and ML technologies with the leading goal of improving advanced threat detection capabilities, and that more than 89 per cent of respondents expect to use or acquire a security orchestration and automated response (SOAR) tool within the next 12 months. These findings indicate that as SOCs continue to mature, they will deploy next-gen tools and capabilities at an unprecedented rate to address gaps in security. Stephan Jou, CTO Interset, Micro Focus, said, “The odds are stacked against today’s SOCs: more data, more sophisticated attacks, and larger surface areas to monitor. However, when properly implemented, AI technologies such as unsupervised machine learning, are helping to fuel next-generation security operations, as evidenced by this year’s report. We’re observing more and more enterprises discovering that AI and ML can be remarkably effective and augment advanced threat detection and response capabilities, thereby accelerating the ability of SecOps teams to better protect the enterprise.” George Atrash, head of enterprise security – Australia and New Zealand, Micro Focus, said, “While Australia and New Zealand (ANZ) wasn’t specifically called out in this study, many of the survey results closely resonate with the experience and concerns of ANZ SOC teams in their daily operations.” “One of the main challenges for organisations in ANZ has been COVID-19. With the pandemic and the related work from home policies, SOC teams in ANZ experienced a significant increase in security incidents related to unmanaged devices and the deriving threats. To cope with the highest volume of threats, Micro Focus has seen an increasing interest on the MITRE ATT&CK framework, which gives security professionals a better understanding of attack techniques and provides a consolidated knowledge base for advanced threat detection and protection. “Furthermore, the proliferation of security tools undoubtedly provides more data, however, operators need to reduce the threat detection time. Hence the interest in ML and AI-based security operation solutions, which help SOC teams improve their detection capabilities.” As the volume of threats rise, the report finds that 90 per cent of organisations are relying on the MITRE ATT&CK framework as a must-use tool for understanding attack techniques, and that the most common reason for relying on the knowledge base of adversary tactics is for detecting advanced threats. Further, the scale of technology needed to secure today’s digital assets means SOC teams are relying more heavily on tools to effectively do their jobs. With so many responsibilities, the report found that SecOps teams are using numerous tools to help secure critical information, with organisations widely using 11 common types of security operations tools and with each tool expected to exceed 80 per cent adoption in 2021. Key observations include: COVID-19: During the pandemic, security operations teams have faced many challenges. The biggest has been the increased volume of cyberthreats and security incidents (45 per cent globally), followed by higher risks due to workforce usage of unmanaged devices (40 per cent globally). Most severe SOC challenges: Approximately 1 in 3 respondents cite the two most severe challenges for the SOC team as prioritising security incidents and monitoring security across a growing attack surface. Cloud journeys: More than 96 per cent of organisations use the cloud for IT security operations, and on average nearly two-thirds of their IT security operations software and services are already deployed in the cloud. George Atrash said, “As many ANZ organisations start to use the cloud for the majority of their IT security operations software and resources, it will become easier for SOC teams to access security operations functions from literally anywhere in the future. “In ANZ, Micro Focus is seeing growing interest in solutions such as SOAR, threat hunting tools and user and entity behaviour analytics (UEBA) in particular.” The 2020 State of Security Operations report takes a close look at the front lines of IT security: security operations, and provides a deep analysis of the most pressing industry challenges and the technologies being embraced to solve those challenges. This survey specifically references the opinions of IT security professionals who find and mitigate vulnerabilities, detect threats, perform security investigations, respond to incidents, and do countless other operational tasks on a daily basis. -ENDS- More information  The 2020 State of Security Operations report is available today. Methodology Micro Focus, in partnership with CyberEdge Group, developed a 15-question web-based survey. The survey was promoted via email to 410 security operations professionals in the United States, United Kingdom, Germany, India, and Japan in August 2020. Join Micro Focus on LinkedIn and follow @MicroFocus on Twitter.  About Micro Focus Micro Focus delivers enterprise software to empower our 40,000 customers worldwide to digitally transform. With a broad portfolio, underpinned by a robust analytics ecosystem, the company enables customers to address the four core pillars of digital transformation: Enterprise DevOps, Hybrid IT Management, Predictive Analytics and Security, Risk & Governance. By design, these tools bridge the gap between existing and emerging technologies so customers can run and transform at the same time.

CyberResilient.com equips cyber leaders with strategic knowledge and an intelligent assessment tool to help evaluate operational risk and drive growth in times of uncertainty

 Micro Focus (LSE: MCRO; NYSE: MFGP) has announced the launch of CyberResilient.com, a new digital resource designed to support CISOs and board members as they navigate the shifting demands of the digital economy, and attempt to continue to drive business growth during times of uncertainty. In the face of unprecedented global challenges and the rise of cybercrime, organisations are seizing the opportunity to transform into a resilient enterprise designed to have the agility, structure, and growth-centric focus to not only weather adverse conditions but also drive sustained business performance. Knowing how to successfully adapt to an evolving business and threat landscape can be a challenge and as such, CyberResilient.com provides leaders with a trusted resource to help them build their roadmap to cyber resilience and, ultimately, business resilience.  

Like any journey, understanding where you are and where you want to be lets you understand the steps to take to deliver on your end goal and the gaps to fill as you move forward. CyberResilient.com provides the 360˚ Cyber Resilience Assessment Tool” as a means by which CISOs and cybersecurity leaders can holistically assess their current status and identify strategy gaps so that they can take the necessary actions to protect their business, detect the changing risk surface, and evolve their competencies in line with changing threats. Each of the core pillars of cyber resilience (protect, detect and evolve) is covered as part of the assessment and are considered critical elements in enabling teams to continually and intelligently deliver an intended outcome in the face of a potential threat a reality. 

John Delk, senior vice president and general manager, security, Micro Focus, said, “Internal and external adversity will always be forces that impact business continuity and performance and those organisations that have the frameworks in place to assess, pivot and adapt will be in a better position to successfully navigate those challenges. The launch of this trusted new resource and “360˚ Assessment Tool” provides security leaders and senior stakeholders with knowledge and means to not only better understand financial, operational, and information risk, but how to evaluate and elevate their posture in a manner that ultimately drives business growth, profitability and sustained organisational modernisation.” 

Underpinning the core pillars of cyber resilience is the ability of the organisation to strategise, communicate, plan, implement and integrate technologies designed to let an organisation “pivot at scale”, secure the business value chain and enable resilient operational excellence and digital transformation. To do this, it is critical that organisations use a business outcome centric approach leveraging artificial intelligence (AI), machine learning (ML) and automation to streamline and reduce the cost of becoming more resilient. The proper implementation of AI and ML technologies at each stage of protect, detect and evolve is a foundational element and is essential for a resilient organisation to follow guidelines to maximise effectiveness in their deployment.  

Visitors to CyberResilient.com can expect to discover resources and strategic knowledge to better equip their businesses for the new security landscape.   

More Information 

www.CyberResilient.com is live today. 

Join Micro Focus on LinkedIn and follow @MicroFocus Twitter, and for security-related information, join Micro Focus Security LinkedIn and follow Security Twitter. 

About Micro Focus 

Micro Focus delivers enterprise software to empower our 40,000 customers worldwide to digitally transform. With a broad portfolio, underpinned by a robust analytics ecosystem, the company enables customers to address the four core pillars of digital transformation: Enterprise DevOps, Hybrid IT Management, Predictive Analytics and Security, Risk & Governance.  By design, these tools bridge the gap between existing and emerging technologies so customers can run and transform at the same time.  

Global State of Security Operations report finds 93 per cent of SOCs employing artificial intelligence and machine learning tools to detect advanced threats

SecOps teams turn to next-generation automation tools to address gaps in security; MITRE ATT&Cframework becomes ubiquitous  

Micro Focus (LSE: MCRO; NYSE: MFGP), in partnership with CyberEdge Grouphas published the 2020 State of Security Operations reportwhich reveals that security operations centres (SOCs) across the globe are most concerned with advanced threat detection and are increasingly looking to artificial intelligence (AI) and machine learning (ML) technologies to proactively safeguard the enterprise.  

The report’s findings show that more than 93 per cent of respondents employ AI and ML technologies with the leading goal of improving advanced threat detection capabilities, and that more than 89 per cent of respondents expect to use or acquire a security orchestration and automated response (SOAR) tool within the next 12 months. These findings indicate that as SOCs continue to mature, they will deploy next-gen tools and capabilities at an unprecedented rate to address gaps in security  

Stephan Jou, CTO Interset, Micro Focus, said, “The odds are stacked against today’s SOCs: more data, more sophisticated attacks, and larger surface areas to monitor. However, when properly implemented, AI technologies such as unsupervised machine learning, are helping to fuel next-generation security operations, as evidenced by this year’s reportWe’re observing more and more enterprises discovering that AI and ML can be remarkably effective and augment advanced threat detection and response capabilities, thereby accelerating the ability of SecOps teams to better protect the enterprise.” 

George Atrash, head of enterprise security – Australia and New Zealand, Micro Focus, said, “While Australia and New Zealand (ANZ) wasn’t specifically called out in this study, many of the survey results closely resonate with the experience and concerns of ANZ SOC teams in their daily operations. 

“One of the main challenges for organisations in ANZ has been COVID-19. With the pandemic and the related work from home policies, SOC teams in ANZ experienced a significant increase in security incidents related to unmanaged devices and the deriving threats. To cope with the highest volume of threats, Micro Focus has seen an increasing interest on the MITRE ATT&CK framework, which gives security professionals a better understanding of attack techniques and provides a consolidated knowledge base for advanced threat detection and protection. 

Furthermore, the proliferation of security tools undoubtedly provides more data, however, operators need to reduce the threat detection time. Hence the interest in ML and AI-based security operation solutions, which help SOC teams improve their detection capabilities. 

As the volume of threats rise, the report finds that 90 per cent of organisations are relying on the MITRE ATT&CK framework as a must-use tool for understanding attack techniques, and that the most common reason for relying on the knowledge base of adversary tactics is for detecting advanced threats. Further, the scale of technology needed to secure today’s digital assets means SOC teams are relying more heavily on tools to effectively do their jobs. With so many responsibilities, the report found that SecOps teams are using numerous tools to help secure critical information, with organisations widely using 11 common types of security operations tools and with each tool expected to exceed 80 per cent adoption in 2021. 

Key observations include:  

  • COVID-19: During the pandemic, security operations teams have faced many challenges. The biggest has been the increased volume of cyberthreats and security incidents (45 per cent globally), followed by higher risks due to workforce usage of unmanaged devices (40 per cent globally). 
  • Most severe SOC challenges: Approximately 1 in 3 respondents cite the two most severe challenges for the SOC team as prioritising security incidents and monitoring security across a growing attack surface. 
  • Cloud journeysMore than 96 per cent of organisations use the cloud for IT security operations, and on average nearly two-thirds of their IT security operations software and services are already deployed in the cloud. 

George Atrash said, “As many ANZ organisations start to use the cloud for the majority of their IT security operations software and resources, it will become easier for SOC teams to access security operations functions from literally anywhere in the future. 

“In ANZ, Micro Focus is seeing growing interest in solutions such as SOAR, threat hunting tools and user and entity behaviour analytics (UEBA) in particular.” 

The 2020 State of Security Operations report takes a close look at the front lines of IT security: security operations, and provides a deep analysis of the most pressing industry challenges and the technologies being embraced to solve those challenges. This survey specifically references the opinions of IT security professionals who find and mitigate vulnerabilities, detect threats, perform security investigations, respond to incidents, and do countless other operational tasks on a daily basis. 

-ENDS- 

More information 

The 2020 State of Security Operations report is available today 

Methodology 

Micro Focus, in partnership with CyberEdge Group, developed a 15-question web-based survey. The survey was promoted via email to 410 security operations professionals in the United States, United Kingdom, Germany, India, and Japan in August 2020.  

Join Micro Focus on LinkedIn and follow @MicroFocuson Twitter.  

About Micro Focus 

Micro Focus delivers enterprise software to empower our 40,000 customers worldwide to digitally transform. With a broad portfolio, underpinned by a robust analytics ecosystem, the company enables customers to address the four core pillars of digital transformation: Enterprise DevOps, Hybrid IT Management, Predictive Analytics and Security, Risk & Governance.  By design, these tools bridge the gap between existing and emerging technologies so customers can run and transform at the same time.  

Micro Focus reveals findings from digital transformation in government study

Micro Focus (LSE: MCRO; NYSE: MFGP) has revealed the findings from its digital transformation in government study, Accelerating Digital Transformation in Government with the Right Technology Approach, conducted in partnership with Omdia.

Omdia and Micro Focus partnered to survey 40 Australian federal government decision-makers. The survey aimed to gauge the maturity of and progress on agencies’ digital transformation initiatives and the underlying technology challenges and investment. The survey covered: digital transformation progress and maturity; data and analytics capabilities; use of artificial intelligence (AI) and intelligent automation; implementation of DevSecOps practices; and future technology investment plans.

The Digital Transformation Agency is responsible for driving change across the Australian public sector through initiatives such as the Digital Transformation Strategy. In parallel, the national data commissioner is preparing the new Data Availability and Transparency legislation to free data from its current silos and make it available for these new citizen-centric services. According to the report, there are significant challenges that impede a government agency’s ability to deliver against the Digital Transformation Strategy.

Key findings from Accelerating Digital Transformation in Government with the Right Technology Approach:

  • 25 per cent of respondents stated their agency did not have an approved digital transformation strategy.
  • 88 per cent of respondents stated that IT systems would have to change and 45 per cent stated that new systems or major changes to existing systems would be required to accommodate Data Availability and Transparency legislation.
  • 52 per cent believed it would have a significant impact on their agency’s data governance practices.
  • 38 per cent of respondents stated that their agency had no plans to implement AI.
  • 84 per cent have current or planned implementations for intelligent automation technology, mainly targeted at internal improvements to the back-office process, data usage and data quality.
  • Government agencies have a long way to go in the adoption of DevSecOps, with only 7.5 per cent scoring top maturity marks for the best teams.

Tony Castley, principal analyst, public sector, Omdia, said, “Leveraging technologies lets organisations extract value from existing investments while increasing agility and responsiveness to change. Investment in IT management tools that can span and bridge most of an agency’s technology portfolio and are underpinned by a consolidated security layer will ensure an agency can meet its strategic digital transformation goals without compromising security or trust.”

Marie Stavropoulos, federal government director, Micro Focus, said, “With the right tools and culture, government agencies can expect to leverage their investment with benefits such as high-quality data, insight through analytics, better decision-making, improved security and risk management, and the freeing up of resources for higher-value transformation tasks.”

-ENDS-

About Micro Focus

Micro Focus delivers enterprise software to empower our 40,000 customers worldwide to digitally transform. With a broad portfolio, underpinned by a robust analytics ecosystem, the company enables customers to address the four core pillars of digital transformation: Enterprise DevOps, Hybrid IT Management, Predictive Analytics and Security, Risk & Governance.  By design, these tools bridge the gap between existing and emerging technologies so customers can run and transform at the same time.

Micro Focus introduces new data analytics capability to drive full-stack AIOps

single Data Lake platform built on Vertica provides common collectionstorage and analysis of key operational data to isolate root cause faster and reduce MTTR 

Micro Focus (LSE: MCRO; NYSE: MFGP) has announced the release of its ITOM “Collect Once Store Once” Data Lake (COSO), utilising an open access data platform built on Vertica to drive full-stack AIOps across the broad set of Micro Focus monitoring and automation solutions. COSO is now an integrated part of Micro Focus Operations BridgeNetwork Operations Management and Data Center AutomationThis industry-first approach to providing a full spectrum of reporting and insights across multi-domain monitoring, management and patch compliance is only available from Micro Focus. 

Tom Goguen, Micro Focus Chief Product Officer, said, The diversity of data available to IT operations today makes it challenging to solve complex issues across multi-cloud and on-premises IT services. COSO now offers a unique collection and storage capability built on Vertica’s powerful, high-speed data analytics platform. Combine COSO with our world-class discovery, monitoring, process automation and patch management tools, and you can have full-stack AIOps today to identify root cause and restore service faster than ever before. 

Key capabilities of the Micro Focus ITOM COSO Data Lake include: 

  • Automatic event correlation (AEC): A new capability in Operations Bridge, AEC uses machine learningbased automated event correlation captured in COSO to detect patterns in high-volume event data and isolate root cause without the creation of manual rules or needing additional configuration. 
  • Crossdomain reporting and analyticsReduces mean time to repair (MTTR) by providing a single source of reporting truth that helps teams identify root cause faster, while supporting capacity planning across networks, multi-cloud and on-premises infrastructure and apps. 
  • Open access data platformSupports reporting and analytics on the customer’s choice of business intelligence (BI) platforms, with direct access to Vertica’s data analytics functions. 

With the new ITOM COSO Data Lake, users that have multiple Micro Focus ITOM products including Operations Bridge, Network Operations Management, and Data Center Automation will be able to quickly access data for both dashboards and historical reporting from the same data store. Instead of relying on queries from multiple databases, this data will already be time-sequenced and normalised to facilitate effective cross-domain reporting and to deliver new insights across the IT estate. Whether using the provided reporting or their own BI tools, the open architecture of COSO will facilitate flexibility in reporting to meet the needs of the organisation. 

As digital transformation continues to drive strategic business change, the Micro Focus ITOM COSO Data Lake is one of the ways Micro Focus helps customers run and transform their business while lowering the total cost of ownership for IT.  

Additional information 

  • View the Micro Focus webinar to learn more about the new ITOM COSO Data Lake with Micro Focus Operations Bridge (OpsBridge), Network Operations Management (NOM) and Data Center Automation (DCA). 
  • Read the analyst report from Enterprise Management Associates that showcases Micro Focus’ capabilities and how they align to the key criteria for enterprise-level AIOps solutions. 

Join Micro Focus on LinkedIn and follow @MicroFocuson Twitter. 

About Micro Focus
Micro Focus delivers enterprise software to empower our 40,000 customers worldwide to digitally transform.  With a broad portfolio, underpinned by a robust analytics ecosystem, the company enables customers to address the four core pillars of digital transformation: Enterprise DevOps, Hybrid IT Management, Predictive Analytics and Security, Risk & Governance. By design, these tools bridge the gap between existing and emerging technologies so customers can run and transform at the same time. 

About Vertica 

Vertica is the unified analytics data warehouse, based on a massively scalable architecture with the broadest set of analytical functions spanning event and time series, pattern matching, geospatial and end-to-end in-database machine learning. Vertica enables many customers – from Philips to The Trade Desk to Uber to many others — to easily apply these powerful functions to the largest and most demanding analytical workloads, arming businesses and its customers with predictive business insights faster than any analytics data warehouse in the market. Vertica provides a unified analytics platform across major public clouds and on-premises data centers and integrates data in cloud object storage. 

Micro Focus introduces Hybrid Cloud Management X, simplifying the delivery of multi-cloud services

Cloud management platform modernises the user experience with embedded AI and drives down operational costs with unified and accelerated service delivery

Micro Focus (LSE: MCRO; NYSE: MFGP) has announced the release of Hybrid Cloud Management X (HCMX), the industry’s first cloud-native, multi-tenant cloud management platform that can run in the public cloud or on-premises. As companies deliver on digital transformation (DX) strategies, Micro Focus HCMX provides cloud service consumption in a single view with analytics-based recommendations for discount management, enabling customers to easily achieve the benefits of speed, scale, agility and cost reduction while leveraging existing on-premises investments.

Tom Goguen, chief product officer, Micro Focus, said, “The complexity of multiple tools and catalogues used to create a service, provision and manage its lifecycle and service costs slows down DX efforts and drives up costs. “With HCMX you can simplify the user experience for developers and business users so that it is entirely intuitive, while presenting one view of service consumption for single, multi-cloud, and on-premises environments.”

Matthew Bertram, senior business consultant, Micro Focus, said, “Not only do we see organisations in Australia and New Zealand using multiple cloud platforms, they are also changing their selected providers, whether for commercial or technology reasons. A standard portal experience and service design can therefore provide flexibility for IT and a seamless experience for end users, regardless of the back-end cloud platform being used. This results in increased agility, stronger governance and the ability to keep your finger on the pulse of cloud provider costs.”

Key enhancements and capabilities of Micro Focus HCMX include:

  • A unified portal and catalogue for all services: Employees can easily find, request and consume information and enterprise services, as HCMX is now built on the same architecture as Micro Focus SMAX, sharing services such as natural language processing, smart search and virtual agents.
  • Smart search and artificial intelligence (AI)-based conversational virtual agent: Improve each user’s experience at a lower cost with more consistency, by providing automated service and guidance to employees, as well as complementing catalogue browsing.
  • Reusable service designs: Simplify service catalogue maintenance with a single design that automates the fulfillment of service requests via ad-hoc selection of parameters and service options. These can be sophisticated end-to-end services, as it orchestrates across the fulfillment engines of AWS, Azure, Google Cloud, VMware and other applications and infrastructure.
  • Robust, out-of-the-box orchestration: Minimise the workload on IT teams by automating fulfillment processes throughout the lifecycle, based on a large library of out-of-the box workflows.
  • Dynamic, governance rules: Incorporate policies into a task plan that triggers a variety of automated workflows based on user input, resulting in a dynamically customised cloud service.

William Fellows, research director, 451 Research, part of S&P Global Market Intelligence, said, “Micro Focus Hybrid Cloud Management has been extended to provide end-to-end service fulfillment and governance across hybrid and multi-cloud environments, including day 2 operation actions. It addresses public cloud overspending, slow internal resource delivery, the complexity of building and deploying hybrid IT, and the management of siloed tools.”[1]

Micro Focus HCMX allows users to deploy and manage cloud resources on AWS, Azure, Google Cloud or VMware from a single, aggregated service catalogue. With its entirely codeless configuration, customisable offerings and multi-tenant managed service provider (MSP) support, HCMX provides cloud management with shorter provisioning times across private cloud, public cloud and on-premises resources, without vendor lock-in.

Mac Bullock, VP of sales and marketing, Whitlock, said, “With Micro Focus’ HCMX, we have a unique solution for extending enterprise service management (ESM) with cloud management and aggregated service catalogs from public cloud providers. Cloud overspending is an issue for many companies and HCMX gives our customers the visibility of all costs in a single view, helping them optimise their spending while better serving business demand.”

As digital transformation continues to drive strategic business change, Micro Focus HCMX is one of the ways Micro Focus helps customers leverage their existing on-premises investments and lower the total cost of ownership for IT. HCMX is available now with future updates expected to be delivered quarterly.

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Additional information

Register today for the HCMX webinar scheduled for September 3 at 8:00am PDT

Learn more about the new Micro Focus HCMX and read our new Micro Focus blog post.

Join Micro Focus on LinkedIn and follow @MicroFocus on Twitter.

About Micro Focus
Micro Focus delivers enterprise software to empower our 40,000 customers worldwide to digitally transform. With a broad portfolio, underpinned by a robust analytics ecosystem, the company enables customers to address the four core pillars of digital transformation: Enterprise DevOpsHybrid IT ManagementPredictive Analytics and Security, Risk & Governance. By design, these tools bridge the gap between existing and emerging technologies so customers can run and transform at the same time.

[1] Quoted from William Fellows, Research Director, 451 Research, part of S&P Global Market Intelligence, “With HCMX release, Micro Focus extends Hybrid Cloud Management, including day 2 ops”, March, 2020

Micro Focus addresses security operation talent shortages with new unified user experience

ArcSight delivers unified layered analytics, comprehensive threat hunting and log management in a single UI to elevate security operation centre efficiency and effectiveness

Micro Focus (LSE: MCRO; NYSE: MFGP) has announced the general availability of ArcSight 2020, featuring a new unified layered analytics platform and user interface that simplifies holistic threat detection. With these new capabilities, the latest version of ArcSight now provides security operation centres (SOCs) with an end-to-end intelligent enterprise security operations platform while reducing resource drain.

Effective security operations (SecOps) in the modern cybersecurity environment requires a simple, open, and intelligent solution that reduces false positives and increases efficiency. However, users are often faced with a wide range of disparate security solutions that are packaged in a complex architecture. ArcSight 2020 offers SOCs an alternative that focuses on improving productivity by simplifying critical processes with artificial intelligence (AI)-powered analytics and enhancing the overall user experience.

Mike Mychalczuk, director of product management, Micro Focus, said, “With 20 years of serving the SecOps community, we know the talent war is real, and what it takes to win it. As a proactive end-to-end security operations solution, ArcSight enables SOCs to intelligently adapt their organisations to address the overwhelming talent shortage challenge in a world of rapidly increasing threats by providing real-time detection, behavioural analytics, and advanced threat hunting and log management capabilities.”

Designed to increase security operations’ productivity and flexibility, ArcSight 2020 includes:

  • ArcSight and Interset – delivering unified layered analytics in a unified infrastructure: The new unified layered analytics platform, running on common connectivity and storage, simplifies holistic threat detection by seamlessly combining the powers of its leading correlation engine for known threat detection with Interset’s powerful behavioural analytics, powered by AI (unsupervised machine learning), for unknown threat detection.
  • ArcSight Recon – big data analytics powered by AI: The new ArcSight Recon is a purpose-built big data solution to enable AI assisted threat hunting with its proven analytics, and addresses compliance needs with simplified log management. Its extensive scalability allows organisations to tailor deployment to easily meet current and future needs.

This new ArcSight update follows Micro Focus’ recently announced acquisition of ATAR Labs to provide full security operations and automation response (SOAR) to all ArcSight customers. Going forward, as part of the ATAR Labs’ integration into ArcSight, ATAR Labs’ capabilities will also be incorporated into ArcSight’s layered analytics platform to further simplify the end-to-end user experience.

Across industries SOCs are tasked with finding increasingly sophisticated threats in greater volumes and in less time. As a complete solution designed to address the challenge of limited resource allocation, ArcSight 2020 accelerates effective and comprehensive threat detection so SOCs can do more, with less false positives while also eliminating low value tasks. With its comprehensive approach to SecOps, ArcSight enables organisations to intelligently adapt to today’s threats, and is just one of the ways Micro Focus helps customers bridge existing and emerging technologies in the race for digital transformation.

To learn more about the latest version of ArcSight, visit here.

More information

ArcSight 2020.2 is available today to customers worldwide.

Join Micro Focus on LinkedIn and follow @MicroFocus Twitter.

About Micro Focus

Micro Focus delivers enterprise software to empower our 40,000 customers worldwide to digitally transform. With a broad portfolio, underpinned by a robust analytics ecosystem, the company enables customers to address the four core pillars of digital transformation: Enterprise DevOps, Hybrid IT Management, Predictive Analytics and Security, Risk & Governance.  By design, these tools bridge the gap between existing and emerging technologies so customers can run and transform at the same time.

Micro Focus helps Insync Solutions deliver an identity management solution for the South Australian Department for Education’s EdPass project

Micro Focus (LSE: MCRO; NYSE: MFGP) has announced its identity management solution has been selected by Insync Solutions as part of the South Australian Department for Education’s EdPass project.

As part of the project, Insync Solutions will use Micro Focus’s identity management solution to provide automated account creation and a unified access point via usernames and passwords, ensuring users have seamless access to the internet with zero disruption to learning.

Users will also have the flexibility to adapt in real time to changing requirements such as moving schools, working between schools, or working remotely.

The Department for Education chose Micro Focus Premium Solution partner, Insync Solutions, to deliver EdPass.

EdPass, which uses Micro Focus technology to manage identity, access, and security, will be used by more than 900 schools and preschools across the state, including 250,000 students and 30,000 staff members.

Scott Bayliss, CIO, Department for Education South Australia, said, “Micro Focus’s solution was chosen because it met all of the program requirements at a high standard and supports our vision to simplify the login experience for staff and students.

“By automating identity management, Micro Focus’s solution will reduce the number of times that staff and students need to login to access the intranet and applications. It will save time, reduce frustration and let schools and preschools focus on teaching and learning.”

The EdPass project is due to be completed by mid 2021.

The EdPass project forms part of an overarching program of ICT foundations work that includes SWiFT fibre to schools and preschools and SWiFT Network Technologies. These projects will leverage EdPass functionality and will deliver on the Department for Education’s commitment to connect every government school in South Australia to fast reliable internet, regardless of location.

Amish Prajapati, regional sales director – Australia and New Zealand, Micro Focus, said, “Micro Focus has worked with Insync Solutions for many years and the two companies have extensive experience together delivering successful projects in the education sector. Micro Focus is providing a centralised framework for identity management for the Department for Education.”

Paul Williamson, director, Insync Solutions, said, “As a local South Australian business, Insync Solutions is excited to support South Australian schools, businesses, and local jobs. We are also thrilled to be establishing a Trainee Hiring program with the Department for Education as part of the collaborative project. Insync Solutions delivered additional value by using previous experience working with South Australian independent schools, universities and TAFEs to bring practical insights to the EdPass project. We understand that the Department for Education’s primary focus is learning, which means we put forward the best technology to ensure the least amount of disruption for the school giving it an equitable and secure platform into the future.”

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About Insync Solutions

Insync Solutions’ vision is to provide meaningful Identity and Access Management and Security solutions that enable people and organisations to shape their futures through technology, resolve real business problems and provide tangible business benefits.

We work with you to implement the solutions you require, and then provide ongoing support services. This enables Insync Solutions to not only build IT Solutions to better serve your business, but to help you implement, integrate and maintain these solutions so you can concentrate on what you do best– running your business.

About Micro Focus

Micro Focus delivers enterprise software to empower our 40,000 customers worldwide to digitally transform. With a broad portfolio, underpinned by a robust analytics ecosystem, the company enables customers to address the four core pillars of digital transformation: Enterprise DevOps, Hybrid IT Management, Predictive Analytics and Security, Risk & Governance.  By design, these tools bridge the gap between existing and emerging technologies so customers can run and transform at the same time.

Doctors on Demand chooses Micro Focus and KJR to improve security posture

Micro Focus (LSE: MCRO; NYSE: MFGP) has announced that Doctors on Demand has chosen its Fortify on Demand solution, an application security-as-a-service offering with security testing, vulnerability management, expertise, and support, to improve its security posture following substantial growth in the commercial sector and the increased demand for telehealth services due to COVID-19.

Doctors on Demand is a leader in the telehealth industry in Australia with partnerships across the globe. With a large, flexible workforce of Australian registered practitioners, patients can see an online doctor, psychologist, or dietitian from the comfort and convenience of their home or work, using any device. Patients choose their practitioner and appointment time to discuss health concerns securely and conveniently, request a repeat prescription, a referral or medical certificate. With a network of more than 2,500 pharmacies, patients can conveniently collect their medications from their nominated pharmacy directly after their online consultation.

Kirsty Garrett, CEO, Doctors on Demand, said, “The success in the commercial sector, coupled with the change in government policy regarding telehealth brought on by COVID-19, has meant that the need for Doctors on Demand has increased significantly. Even before COVID-19, Doctors on Demand was growing at 30 per cent month-on-month. Since the start of the pandemic, GP consultations increased 235 per cent and web traffic increased by 144 per cent. This trend is likely to continue into the future with the industry demanding that the changes to Medicare with regards to telehealth be permanent, opening up our Medicare-subsidised services to the entire Australian population.”

Doctors on Demand has clients ranging from individual users to large global enterprises that offer the service as part of their employee health and wellness benefits. To ensure it was meeting the highest global standards of security for both individuals and large enterprise clients, including compliance such as Europe’s General Data Protection Regulation (GDPR), Doctors on Demand embarked on a program of upgrading its security policies, procedures and application security.

To do this, Doctors on Demand engaged Micro Focus gold partner, KJR, to undertake a full security capability assessment to formalise its processes and policies and ensure things like penetration testing and source code vulnerabilities could be managed and remediated in a timely manner.

Kirsty Garrett said, “The Doctors on Demand platform can be integrated into corporate systems; and given businesses are endorsing and promoting a third-party software application to their employees for medical services means that Doctors on Demand needed to provide a level of surety and comfort to all of our users.”

KJR recommended Micro Focus Fortify on Demand based on its previous experience with and trust in the solution.

Graham Cummins, general manager – Queensland, KJR, said, “KJR used Micro Focus Fortify on Demand to scan the source code of the public web application, www.doctorsondemand.com.au and its iOS and Android applications to ensure any potential links between the mobile apps and the web application were taken into account. The scans uncovered some minor vulnerabilities, with typical results expected for these types of applications. These were easily remediated, ensuring Doctors on Demand reached its security goals.”

George Atrash, head of enterprise security – Australia and New Zealand, Micro Focus, said, “Doctors on Demand liked the fact that Fortify on Demand is a global leader in the Gartner Magic Quadrant, plus the broad capabilities it offered including the ability to detect more than 1,019 unique categories of vulnerabilities across 26 programming languages that span over 1,000,000 application programming interfaces (APIs). This provides the most up-to-date security solution in a simple-to-use and competitively priced Software-as-a-Service (SaaS) offering.”

Kirsty Garrett said, “With the new solution provided by KJR and Micro Focus, Doctors on Demand is confident that, once the process is completed, we will be well beyond any other pure-play telehealth provider in Australia in terms of cybersecurity credentials.”

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About Doctors on Demand

Doctors on Demand is a leader in the telehealth industry in Australia. Since 2015, Doctors on Demand has been forging a path to make healthcare more accessible, focusing on what matters most to the patient, which is convenient, quality healthcare. Technology is enabling greater continuity of care and the Doctors on Demand online platform is bridging the gap between general practice and community pharmacy by providing 24/7 on-demand access to qualified Australian doctors and prescription medications when and where it is needed most.

About KJR

KJR is a strategic advisory firm offering digital assurance, cybersecurity and DevOps services. Its mission is to think further for its clients; guiding and delivering intelligent, technology-based solutions that work, every time. Founded in 1997 as the uncertainty of Y2K loomed over organisations worldwide, KJR remains in the trenches more than 20 years later with almost 100 specialists working across Australia, supported by offices in Melbourne, Sydney, Brisbane and Canberra. Its services are used by ASX-listed and Fortune 500 companies as well as Australian federal and state government departments to drive their digital advancement and give their customers, citizens and stakeholders the quality customer experience they expect.

About Micro Focus

Micro Focus delivers enterprise software to empower our 40,000 customers worldwide to digitally transform. With a broad portfolio, underpinned by a robust analytics ecosystem, the company enables customers to address the four core pillars of digital transformation: Enterprise DevOpsHybrid IT ManagementPredictive Analytics and Security, Risk & Governance.  By design, these tools bridge the gap between existing and emerging technologies so customers can run and transform at the same time.

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