February 13, 2024

LogicMonitor’s business results highlight global demand for hybrid observability


Strategic investments in artificial intelligence (AI) and automation in the LM Envision platform are driving revenue and customer growth

February 13, 2024 – LogicMonitor, the leading SaaS-based hybrid observability platform powered by AI for enterprises, has announced continued business momentum in 2023, amidst a dynamic market landscape. Business performance was driven by enterprise customer acquisition and geographic expansion, evident in the following results: 

  • Compound annual growth rate (CAGR): sustained an organic CAGR of 36 per cent in the last five years. 
  • Multi-product momentum: number of customers spending greater than US$100k+ growing at 50 per cent CAGR over last five years, of which more than two-thirds use more than one product. 
  • Growing and diversifying customer base: serviced ~2,400 customers total, with over 30 per cent of new customers representing regions outside of the United States.  

Christina Kosmowski, CEO, LogicMonitor, said, “Most organisations operate in complex, fractured environments. Our growth is because we are the leading technology that can combine a single resource view for hybrid infrastructure, both on-premises and cloud. We partner with the largest global organisations to accelerate their digital transformation strategy in scaled, hybrid environments.”  

New frontiers in hybrid observability powered by AI 

The company has continued to transform information technology (IT) and AI operations with hybrid coverage, layered intelligence, and a unified experience by releasing: 

  • Log Analysis: Log Analysis transforms the unstructured information in logs to rich insights and context, empowering operations teams at any level to perform troubleshooting. 
  • Co-Pilot Admin: LogicMonitor’s new generative AI-based tool assists users in their day-to-day operations through an interactive, chat-like experience, reducing administrative burden on IT and cloud operations teams, and allowing them to focus on innovation and customer satisfaction. 
  • Dexda: Now generally available, Dexda puts AI to work and supercharges productivity by customising and automating alert correlation, contextualisation, prioritisation and incident management, personalised to each business’s unique needs. 
  • UIv4: LM Envision’s new user interface offers a multitude of features designed to enhance user experience and productivity in complex and hybrid environments, including resource explorer and data point analysis. 

For more information on LogicMonitor’s latest product innovations, please visit the company’s blog. For more information on LogicMonitor’s recent industry recognitions and customer stories, please visit the company’s press page

About LogicMonitor 

LogicMonitor® offers hybrid observability powered by AI. The company’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. We provide IT and business teams operational visibility and predictability across their technologies and applications to focus less on troubleshooting and more on delivering extraordinary employee and customer experiences. For more information, visit  www.logicmonitor.com and our blog, or follow us on LinkedIn, X, Facebook, and Youtube

Press contact 

Chelsea Malone
Recognition PR
02 9252 2266 



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